Freddy Ortiz
Freddy Ortiz at Ed Morse Chevrolet Buick GMC

Freddy Ortiz | Page 6

Sales Associate

Ed Morse Chevrolet Buick GMC

501 U.S. 61 BUSINESS
Muscatine, IA 52761

Contact Me
4.8
56 Reviews

Dealership Experience

20 yrs

Industry Experience

20 yrs

Languages Spoken

Spanish Spanish

4.8

56 Reviews

Write a Review

56 Reviews of Freddy Ortiz

July 05, 2023

Dealership Rating
Employee Rating

Suppose to fix some warranty work and change oil. Waited 2 hours for them to tell me there wasn’t a tech to do the warranty work. More

by brian.henry1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Greg Bogart

Jul 10, 2023

Ed Morse Chevrolet Buick GMC responded

It is apparent that your oil change service wasn’t carried out in a satisfactory manner. We hope to always provide a positive experience, and it appears your time spent with us does not reflect that value. Thank you for letting us know so we can make the necessary customer service adjustments. Please contact us at your earliest convenience if you’d like to discuss your experience further. We look forward to speaking with you soon. Sincerely, The Ed Morse Chevy Buick GMC Team

April 03, 2023

Dealership Rating
Employee Rating

I was told the vehicle would be totally detailed and the spots on the body would be repaired. This was not done. I was told the etching contract had to be done for a used vehicle. The paperwork says it does More

by glcrosser
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Apr 05, 2023

Ed Morse Chevrolet Buick GMC responded

Thank you for sharing this review regarding your experience with us. We’d like to discuss this with you further if you could please contact us at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

February 22, 2023

Dealership Rating
Employee Rating

They were really helpful through out the process , very kind and friendly would 100% recommend anyone to go there More

by jrada6167
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Dan Cox

Feb 24, 2023

Ed Morse Chevrolet Buick GMC responded

We cannot thank you enough for your wonderful review of Ed Morse Chevrolet Buick GMC and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Ed Morse Chevy Buick GMC Team

November 11, 2022

Dealership Rating
Employee Rating

My appointment was scheduled for the 18th of November. It was canceled the same day we scheduled because we were told that the dealership was not going to honor the prepaid maintenance plan that we had More

by ridefortwo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Nov 14, 2022

Ed Morse Chevrolet Buick GMC responded

We are not pleased to hear of the incident you've described in this review. We want nothing more than to work with you to correct this situation as soon as possible. Please feel free to contact us at your earliest convenience. Sincerely, The Ed Morse Chevy Buick GMC Team

September 21, 2022

Dealership Rating
Employee Rating

Freddy Ortiz and Dan Cox were friendly, professional and very easy to work with. Received a follow up email afterward. More

by jcur7777
Recommend Dealer
Yes

Other Employees Tagged: Dan Cox

Sep 26, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Ed Morse Chevy Buick GMC Team

July 23, 2022

Dealership Rating
Employee Rating

Everyone is great! Caring people that met my needs. A pleasure to do business with. More

by randyhoffman
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jul 27, 2022

Ed Morse Chevrolet Buick GMC responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Ed Morse Chevy Buick GMC Team

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