Friendemic Reputation

They said that my vehicle wasn't getting a response to the module and that my TIPM needed to be replaced, after they replaced this TIPM it still didn't work, however they charged me for it anyway. I asked the module and that my TIPM needed to be replaced, after they replaced this TIPM it still didn't work, however they charged me for it anyway. I asked them if that didn't work then could they just put my old one back since it was doing the same thing as before, they informed me they had threw it away and now it might be a PCM/ESM problem. They then opened a star case on it and was still unable to locate the issue. They wanted to charge me over 2 grand to check all the modules, saying that might not even find the issue. I denied that because at this point they were just throwing parts in it, went up there the next day to try and get vehicle and they said it was torn apart and that I would have to wait until Monday. They still tried to charge me for more parts and labor on a service I denied and laughed when I told her I didn't approve that, she finally had to get the service manager to review the call and they confirm I denied it. They had my vehicle for over a month, nothing resolved and spend over a thousand for absolutely nothing and I ended up having to take it to another dealership where they told me more than likely my vehicle was struck by lightning and to file a claim with my insurance. More

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