Friendemic Reputation

Terrible customer service and the did not take the customer first. Lost of miscommunication would not do business with them again. customer first. Lost of miscommunication would not do business with them again. More

by konrad.h.taylor Verified Customer Verified Customer

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My advisor was excellent , courteous and professional ! My car was examined and worked on as explained with a video . Mazda was spot on time with their completion . A overall positive experience ! Thank Yo My car was examined and worked on as explained with a video . Mazda was spot on time with their completion . A overall positive experience ! Thank You ! More

by farrowshalom Verified Customer Verified Customer

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I purchased my CX-9 at this dealer. The service department has been friendly and professional for every service needed. They try their best to apply as many discounts and coupons as pos The service department has been friendly and professional for every service needed. They try their best to apply as many discounts and coupons as possible for every service. They also allow loaner vehicles for services that required all day. Highly recommend for a purchase and services. More

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Great service! Friendly Keeps you informed via texts and videos. Very thorough. I highly recommend! Friendly Keeps you informed via texts and videos. Very thorough. I highly recommend! More

by lorivraney Verified Customer Verified Customer

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GREAT service, salesman vary friendly and knowledgeable, salesman explained and was vary helpful, was patience. salesman explained and was vary helpful, was patience. More

by yvonnechee Verified Customer Verified Customer

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Stan is great friendly and helpful I would highly recommend Mazda Peoria thank you for the service recommend Mazda Peoria thank you for the service More

by RANDY284 Verified Customer Verified Customer

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I had an amazing experience at this dealership! Quincy and Richard were both a pleasure to work with and they both went above and beyond to make me happy. I left very satisfied and confident in my Quincy and Richard were both a pleasure to work with and they both went above and beyond to make me happy. I left very satisfied and confident in my purchase and would recommend any of my friends and family to buy a car there! More

by BFOX0504 Verified Customer Verified Customer

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Horrible service from the sales department. Lied to my face multiple times. All sales managers have been lying to me, making up excuses. I should have known from the first red flag that they we Lied to my face multiple times. All sales managers have been lying to me, making up excuses. I should have known from the first red flag that they were shady. Please do not go here unless you want to be gaslighting by almost everyone in the sales, finance and parts department. More

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Buying a car here was a very smooth and easy experience. Austin was my salesman was very personable and I would recommend him to anybody. I also worked with Richard, who is very helpful. My daughter bought Austin was my salesman was very personable and I would recommend him to anybody. I also worked with Richard, who is very helpful. My daughter bought a car here recently and recommends this dealership, and I now join her in her recommendation. More

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They get you in the door with huge discounts advertised, but have more dealer add-ons than anyone in the valley, more than double the other dealership we looked at. The result was that the price was the sam but have more dealer add-ons than anyone in the valley, more than double the other dealership we looked at. The result was that the price was the same or worse than other dealerships. The salesperson made it seem like there would be no problem removing the ~$4000 in dealer added on fees, but when it came time to do the deal, the sales manager said they had no room to negotiate at all. When I complained to the manager of the dealership, he finally offered to take some small amount off if I could prove I was a Costco member. We left and told them not to contact me until they could meet the price I agreed on with the salesperson. They called me two days later with the same price they offered that I walked out on. We held out until they took some additional money off and decided to go through with the purchase because they had the color we wanted. We waited two hours from the time the deal was agreed on until we were able to get into the financing office. When we finally took delivery of the vehicle, the children they have working in the service department had smeared some garbage "ceramic" coating all over the car that looked terrible, and they scratched the xxxx out of it in the process. More

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