Friendemic Reputation
Friendemic Reputation at CardinaleWay Mazda Peoria

Friendemic Reputation

Reputation Managment

CardinaleWay Mazda Peoria

8424 W Bell Road
Peoria, AZ 85382

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4.1
33 Reviews
4.1

33 Reviews

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33 Reviews of Friendemic Reputation

September 04, 2026

Dealership Rating
Employee Rating

The dealership provides friendly and efficient service. The Service Department and especially, Steve, have always responded to my needs More

by kaysmith22000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: CJ Tewksbury , Steve in Service

Sep 04, 2026

CardinaleWay Mazda Peoria responded

Thank you for the five-star rating and your kind words about the service on your CX-5. We’re pleased to know our friendly, efficient care consistently meets your needs. Brian Hall, GM

September 03, 2026

Dealership Rating
Employee Rating

They are above average in providing service on your vehicle. The service center is efficient More

by bbstone221
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Paul Ramos

Sep 03, 2026

CardinaleWay Mazda Peoria responded

Thank you for recognizing our efficient service center at CardinaleWay Mazda Peoria. We appreciate your feedback and are here if you need anything further.

September 02, 2026

Dealership Rating
Employee Rating

Purchasing with CardinaleWay Mazda Peoria was the best decision I made. The process was simple and easy. I appreciate that Mike May was able to help me get a good deal on my vehicle and truly appreciate t More

by marielalozanoporras
Recommend Dealer
Yes

Other Employees Tagged: Mike May, Tony Torres , Richard Carlise

Sep 02, 2026

CardinaleWay Mazda Peoria responded

Thank you for sharing your experience with CardinaleWay Mazda Peoria. We're glad the process was smooth and met your expectations. We appreciate your business.

August 17, 2026

Dealership Rating
Employee Rating

Did not fix or diagnose the issue staff was indifferent and rude would not recommend dealer More

by G_TREJO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 18, 2026

CardinaleWay Mazda Peoria responded

Hello, Customer satisfaction is important to us. I would appreciate the opportunity to speak with you about your experience with our Service Department regarding the diagnosis and service provided. Please reach out to me directly when you have a moment. Best, Michael Olague Service Manager molague@cwmazda.com (623) 889-5961

August 15, 2026

Dealership Rating
Employee Rating

I waited about three hours. 45 of those minutes, my car was just sitting in the parking lot. approximately two hours into my appointment the attendant came to Tommy that it was More

by mrsledet2013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Aug 17, 2026

CardinaleWay Mazda Peoria responded

Hello, We take your feedback seriously. We would like to discuss your experience and communication with our team. Please contact me at your earliest convenience. Best, Michael Olague Service Manager molague@cwmazda.com (623) 889-5961

August 01, 2026

Dealership Rating
Employee Rating

The service department staff at CardinaleWay Peoria is the BEST! They are professional and knowledgeable. Thank you! More

by tequilashotsinlv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Kyle in the Service Department.

Aug 01, 2026

CardinaleWay Mazda Peoria responded

We appreciate your praise of our service team’s professionalism and expertise. We’re delighted to have provided a positive experience for you and your Mazda. Thank you, Friendemic Brian Hall, GM

July 19, 2026

Dealership Rating
Employee Rating

Terrible customer service and the did not take the customer first. Lost of miscommunication would not do business with them again. More

by konrad.h.taylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Caleb Wahner, Shea Graham

Jul 20, 2026

CardinaleWay Mazda Peoria responded

Hi Konrad, Customer satisfaction is very important to us here at CardinaleWay Mazda of Peoria. I am always available to speak with you or any customer in a transparent manner regarding your visit. We do appreciate the many current customers who have also provided the positive feedback about their visit. I understand you did not purchase from us. We are committed to customer satisfaction and I do wish to have our GSM personally assist you with our CardinaleWay of creating win-win relationships for long term benefits to both our customers and our dealership. If you wish to contact me directly, feel free to reach out so we can discuss this further. Best regards, Brian Hall, General Manager CardinaleWay Mazda - Peoria (623) 889-5950

July 11, 2026

Dealership Rating
Employee Rating

My advisor was excellent , courteous and professional ! My car was examined and worked on as explained with a video . Mazda was spot on time with their completion . A overall positive experience ! Thank Yo More

by farrowshalom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve

Jul 11, 2026

CardinaleWay Mazda Peoria responded

Thank you for sharing this feedback. We’re delighted our advisor’s courteous, professional service and the video explanation made your Mazda’s service seamless and punctual. We appreciate your trust in us. Friendemic Brian Hall, GM

July 05, 2026

Dealership Rating
Employee Rating

I purchased my CX-9 at this dealer. The service department has been friendly and professional for every service needed. They try their best to apply as many discounts and coupons as pos More

by erin_leclaire
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Purchased from Lynn (no longer employed there)

Jul 05, 2026

CardinaleWay Mazda Peoria responded

We’re delighted that each service visit was friendly and professional. It’s great the team could apply every available discount and arrange a loaner while your Mazda was in the shop. Thank you for recommending us for both purchasing and servicing your vehicle. Brian Hall, GM

July 02, 2026

Dealership Rating
Employee Rating

Great service! Friendly Keeps you informed via texts and videos. Very thorough. I highly recommend! More

by lorivraney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Steve in service department

Jul 02, 2026

CardinaleWay Mazda Peoria responded

Thank you for highlighting our thorough and friendly service for your Mazda. We’re glad that texts and videos kept you informed throughout your visit. We appreciate your strong recommendation and your feedback on Friendemic. Brian Hall, GM

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