Stan is great friendly and helpful I would highly
recommend Mazda Peoria thank you for the service
recommend Mazda Peoria thank you for the service
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by RANDY284
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Stan
Jun 27, 2026 -
CardinaleWay Mazda Peoria responded
Thank you for recommending us. We’re glad our team was friendly and helpful when servicing your Mazda CX-30 and appreciate you choosing us. Friendemic
Brian Hall, GM
I had an amazing experience at this dealership!
Quincy and Richard were both a pleasure to work with and they both went above and beyond to make me happy. I left very satisfied and confident in my
Quincy and Richard were both a pleasure to work with and they both went above and beyond to make me happy. I left very satisfied and confident in my purchase and would recommend any of my friends and family to buy a car there!
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by BFOX0504
Verified Customer
Verified Customer
Jun 25, 2026 -
CardinaleWay Mazda Peoria responded
Thank you for sharing your positive experience at CardinaleWay Mazda Peoria. We're glad our team could assist you well. We appreciate your recommendation.
Horrible service from the sales department.
Lied to my face multiple times. All sales managers have been lying to me, making up excuses. I should have known from the first red flag that they we
Lied to my face multiple times. All sales managers have been lying to me, making up excuses. I should have known from the first red flag that they were shady. Please do not go here unless you want to be gaslighting by almost everyone in the sales, finance and parts department.
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by PD
Jun 25, 2026 -
CardinaleWay Mazda Peoria responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Customer Care Support Team, 623-250-4262
Buying a car here was a very smooth and easy experience.
Austin was my salesman was very personable and I would recommend him to anybody. I also worked with Richard, who is very helpful. My daughter bought
Austin was my salesman was very personable and I would recommend him to anybody. I also worked with Richard, who is very helpful. My daughter bought a car here recently and recommends this dealership, and I now join her in her recommendation.
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by Imduuuke
Other Employees Tagged:
Austin
May 23, 2026 -
CardinaleWay Mazda Peoria responded
We’re delighted to hear you found the purchase of your used Mazda CX-5 smooth and easy. Our sales and support staff are glad to have provided personable and helpful service. Thank you for recommending us alongside your daughter.
Brian Hall, GM
They get you in the door with huge discounts advertised,
but have more dealer add-ons than anyone in the valley, more than double the other dealership we looked at. The result was that the price was the sam
but have more dealer add-ons than anyone in the valley, more than double the other dealership we looked at. The result was that the price was the same or worse than other dealerships. The salesperson made it seem like there would be no problem removing the ~$4000 in dealer added on fees, but when it came time to do the deal, the sales manager said they had no room to negotiate at all. When I complained to the manager of the dealership, he finally offered to take some small amount off if I could prove I was a Costco member. We left and told them not to contact me until they could meet the price I agreed on with the salesperson. They called me two days later with the same price they offered that I walked out on. We held out until they took some additional money off and decided to go through with the purchase because they had the color we wanted.
We waited two hours from the time the deal was agreed on until we were able to get into the financing office. When we finally took delivery of the vehicle, the children they have working in the service department had smeared some garbage "ceramic" coating all over the car that looked terrible, and they scratched the xxxx out of it in the process.
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by CardinaleWay is Dishonest
May 05, 2026 -
CardinaleWay Mazda Peoria responded
Hi and thank you for sharing with us, however not completely sure you have the correct dealership because we would NOT ever offer to lower because of COSTCO, that is a partnership we require a process for so that is not acceptable. In addition, we do not require dealer adds knowing this is also improper, we do offer items - the only required item is the window tint which is already on the vehicles. The problem in this review is our Sales team knows to not do either of these items. Our dealership managers also could not offer to negotiate this way knowing its improper. We are sorry to read about your experience and our General Sales Mgr is always available to speak with anyone wanting to talk directly as we truly care for each customer / buyers. We always offer to meet with anyone who purchases from us to see if there is something we can come up with to assist as quickly as possible. Please look at the dealership address and confirm you did purchase at 8424 W. Bell Rd, and if so please do call to speak with our Customer Support team. Kindly.
Customer Care Support Team, 623-250-4262
Again thank you for your response and I assure you no is trying to upset you. I don't know you or have any way to reach you other then to respond responsibly and professionally. Very respectfully. - Customer Care Support Team, 623-250-4262
May 05, 2026 -
CardinaleWay is Dishonest responded
It was most certainly your dealership, I remember it well. The sales manager Kevin was the one who told me he couldn't remove a single dollar off the dealer add ons after Caleb made it seem like a possibility. While I was waiting two hours for finance, I heard another salesperson explaining to a couple how they couldn't remove the dealer add ons. Even the General Manager himself advised that they couldn't remove the dealer add ons, because that's what allowed them to advertise such a low price to get people in the door. The General Manager was also the one who provided the discount via Costco, despite me not having a Costco membership. Everything about my experience was improper. I only went through with the purchase because you had the color I wanted.
Your response is full of lies. There are plenty of Google reviews for your dealership that explain the same deceptive practice. Don't gaslight me.
Efficient, knowledgeable, prompt service clean facility.
Comfortable waiting area. I will use your dealership again thank you
Comfortable waiting area. I will use your dealership again thank you
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by rodscrivener
Verified Customer
Verified Customer
Service Price Transparency
Apr 01, 2026 -
CardinaleWay Mazda Peoria responded
Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing CardinaleWay Mazda Peoria.
CardinaleWay Mazda Peoria Mgmt Team
Don’t ever use this dealership, they have no integrity
and lie always. Had an appointment for a vehicle that they sold the day before. Instead of calling and letting me know they still wanted me to come i
and lie always. Had an appointment for a vehicle that they sold the day before. Instead of calling and letting me know they still wanted me to come in as if they still had the vehicle to try and put me in something totally different. xxxx idiots
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by Blackwell436
Mar 29, 2026 -
CardinaleWay Mazda Peoria responded
Hi Martinez,
Thank you for your recent feedback here at CardinaleWay Mazda At Peoria. We strive to provide an exceptional experience for all our customers. I’m very sorry to hear you were unhappy. Please know that your feedback is important to us and will be used to improve the customer experience at our store.
Sincerely,
Customer Care Support
623-889-5950
The service was excellent !
The staff was professional, friendly and courteous ! They brought me tacos 🌮 for lunch while I waited patiently !
The staff was professional, friendly and courteous ! They brought me tacos 🌮 for lunch while I waited patiently !
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by farrowshalom
Verified Customer
Verified Customer
Service Price Transparency
Mar 22, 2026 -
CardinaleWay Mazda Peoria responded
We appreciate you sharing your excellent service experience. It’s great that our team treated you professionally and served tacos while your Mazda CX-30 was being serviced. Thank you, Friendemic.
CardinaleWay Mazda Peoria Mgmt Team
The service department staff are helpful and personable.
The waiting room is a comfortable place to relax while car is worked on.
The waiting room is a comfortable place to relax while car is worked on.
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by jeanne.ellertson
Service Price Transparency
Other Employees Tagged:
George
Mar 18, 2026 -
CardinaleWay Mazda Peoria responded
Thank you for the five-star rating. We’re glad our Mazda service team provided friendly support and that the lounge offered a relaxing spot while your Miata was in the shop.
Friendemic
CardinaleWay Mazda Peoria Mgmt Team
Great experience from the beginning to the end.
I will definitely purchase again when needed.
I will definitely purchase again when needed.
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by BATESARMORY1
Verified Customer
Verified Customer
Mar 15, 2026 -
CardinaleWay Mazda Peoria responded
It’s fantastic to know your experience was seamless from start to finish. We appreciate your trust in us and look forward to assisting you again when you’re ready for another Lucid Air.
Brian Hall, GM
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