GG Gulkhan

I had the best experience with this dealership! Damie Griffin, my sales person was excellent and patient with me. He went over all the details of the 2026 Jeep Wrangler before we took it on the tes Damie Griffin, my sales person was excellent and patient with me. He went over all the details of the 2026 Jeep Wrangler before we took it on the test drive, showing how to take the top off, putting it back up and unhooking, rehooking the back window. After the test drive, we went over the paperwork as they took my Jeep Sahara out to appraise it. The Sales department really worked hard to give me the best deal, giving me top dollar for my trade in as well as any rebates I qualified for. They answered my questions about GAP insurance, Car Care Service Maintenance Plan and a Lifetime Powertrain Limited Warranty. Before I left the lot, Damie connected my Iphone to the Jeep and showed me a few things on setting up my screen which I have promptly forgotten. I bought the Jeep on Wednesday and Damie has texted or called me every day asking if I had any questions or concerns and if I need any help with anything. I told him I was trying to figure out the navagation system and he has asked me to stop by when I'm in the area and will show me how to get that working. I have been very impressed with them and will come back to them again. One last thing, I had worked night shift the night before and had not slept. They were very concerned about my safety when I left the dealership since I had been up almost 24 hours, which was sweet. More

Report | Print

Had an appointment on Friday and never got a single update on my vehicle. I kept calling, and they literally took the phone off the hook. I ended up having to pay another tow fee just to remove my car update on my vehicle. I kept calling, and they literally took the phone off the hook. I ended up having to pay another tow fee just to remove my car from this disgusting excuse of a business. When I walked in, not one person acknowledged me, and they even handed my keys to someone without asking for identification. The staff is rude, unprofessional, and the environment reeks of racism. I will be filing a formal complaint with corporate no one should have to deal with this level of disrespect. More

Report | Print

I was looking at buying a Rocky Ridge Ram from them. They are an hour and 35 mins one way from me. I tried to do the negotiating before I went in. Because I was going to be paying Cash for this truck They are an hour and 35 mins one way from me. I tried to do the negotiating before I went in. Because I was going to be paying Cash for this truck. The Mgr GG said Your best negotiating tool is your presence here. Which I explained I would be paying cash and live that far away. Didn't matter to them. I guess they seem to think there is not other dealerships you can go to. You are going to deal with a dealership that is willing to work with you. They lost this SALE. More

Report | Print