GIO MENDEZ

This is our third car purchased from Dennis at Jack Hanania GMC. We will certainly be back for our next. They really take care of us. Hanania GMC. We will certainly be back for our next. They really take care of us. More

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I recently purchased a 2026 GMC Denali Ultimate. During the test drive, I noticed that the tires appeared to be out of balance, causing a noticeable vibration. I brought this to the attention of the During the test drive, I noticed that the tires appeared to be out of balance, causing a noticeable vibration. I brought this to the attention of the salesperson, who was aware of the issue, as well as one of the managers. I was assured that the vehicle would be returned to the service department and inspected to address the concern. However, I do not believe this inspection was ever completed. After the paperwork was signed and I began driving the vehicle home, I received low tire pressure warnings for both rear tires. Upon checking them, I discovered that both rear tires were approximately 20 PSI below the recommended pressure. This raises serious concerns for me about whether the vehicle was actually inspected as I requested and as I was told it would be. I was also informed that a Pre-Delivery Inspection (PDI) had been completed. Given the condition of the tires and the fact that both rear tires were significantly underinflated, I also have concerns about whether the PDI was properly performed. I purchased this vehicle with the expectation that it had been thoroughly inspected and was ready for delivery. Unfortunately, my experience immediately after leaving the dealership has caused me to question whether the necessary inspections and service were actually completed. More

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Anthony and Julian were great during the entire process smoothing out any issues that we encountered smoothing out any issues that we encountered More

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I hate buying new cars, and have dealt with a lot of dealerships over the years. These guys were the best I have ever ever dealt with. dealerships over the years. These guys were the best I have ever ever dealt with. More

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Salesman was polite and professional. Do your research to maximize your experience and be able to secure a fair deal. Do your research to maximize your experience and be able to secure a fair deal. More

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The sales staff and service staff are awesome. Low key and no pressure They are grrat Low key and no pressure They are grrat More

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Dealership was curtious and upfront about pricing , staff was very helpful during the selling process was very helpful during the selling process More

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After purchasing my truck, I initially had some concerns about the loan because I didn’t fully understand how some of the numbers were calculated. Rather than leaving me with unanswered questions, the deale about the loan because I didn’t fully understand how some of the numbers were calculated. Rather than leaving me with unanswered questions, the dealership reached out and took the time to walk me through the financing in detail. They explained where each number came from, why the loan was structured the way it was, and answered all of my questions thoroughly. What stood out most was that they genuinely wanted to make sure I was comfortable with my purchase. At no point did I feel like my concerns were being dismissed. Instead, they made the effort to ensure I understood everything and felt confident about where I was with the truck and the financing. I appreciate the professionalism, transparency, and willingness to follow up after the sale. That level of customer service made a positive difference in my overall experience, and I’m thankful they took the time to make things right and ensure I felt good about my purchase. Even after my purchase they wanted to know I was taken care of. They truly mean when you apart of their family and they show it through their genuine care for the whole process and beyond. More

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