GIOVANNI QUINTANA | Page 2

Land Rover Alexandria responded

Thank you so much for taking the time to share this kind review. We truly appreciate the trust you placed in us to care for your Rover, “Baby” is clearly very special, and our entire team, especially our technicians, takes pride in giving that level of attention to every vehicle. Your recommendation means a great deal to us, and we’re grateful for the opportunity to keep Baby running at her best for many miles ahead. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Steve, thank you for taking the time to share your feedback. During the holiday season, arrival and service wait times can be longer than usual due to higher appointment volume, limited staffing schedules, and the added time required to properly check in vehicles and coordinate service flow. We appreciate your patience during this busy period and your understanding as our team works to assist every guest thoroughly. Your feedback is helpful as we continue to review scheduling and staffing to improve the experience moving forward. -The Management Team

Land Rover Alexandria responded

Thank you, Greg, for sharing your experience and for choosing Land Rover Alexandria. We’re glad to hear you appreciated the attention to detail and the care taken to complete OEM repairs before delivery. Ensuring everything meets factory standards prior to handoff is an important part of how we serve our clients. We truly appreciate your trust and hope you enjoy every mile ahead. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Thank you for taking the time to share this, Rob. We’re truly glad you chose Land Rover Alexandria again and that working with Jerome Cabbagestalk continued to be such a positive experience. His professionalism, friendliness, and knowledge are qualities we’re proud of, and it means a lot to hear they made a difference for you once more. We appreciate your trust and look forward to assisting you again in the future. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Thank you so much, Mercedezruth, for your fantastic review. Jerome will be thrilled to hear your kind words—his professionalism, deep Range Rover knowledge, smooth financing process, and ability to have your vehicle ready within 24 hours are exactly what we strive for. We truly appreciate your trust in us and hope you enjoy every mile in your new Range Rover. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Thank you for taking the time to share this — especially since you don’t usually write reviews. It means a lot to hear that Melvin went above and beyond for you. We truly appreciate your feedback and are glad his service made such a strong impression. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Thank you, Frances, for sharing such kind feedback. We’re grateful you chose LRA for your purchase and continue to trust us with your service visits. It’s always a pleasure having you here, and we truly appreciate your loyalty. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Alejandro, thank you so much for your wonderful feedback! We’re thrilled to hear that every part of your experience—from our friendly customer service to our knowledgeable technicians—has continued to exceed expectations. It means a lot to know you trust our team with your Range Rover Sport. We truly value your loyalty and are grateful to have you as one of our happy Land Rover Alexandria customers! -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Thank you for sharing your experience! We’re delighted to hear that Fawad made your visit such a positive and welcoming one. It’s wonderful to know his hospitality and care left a lasting impression. We truly appreciate your recommendation and look forward to helping your friends and family find their next vehicle too! -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Thank you so much for your kind words and for taking the time to share your experience! We’re thrilled to hear that our team made you feel welcome and that the entire process—from browsing to delivery—was smooth and enjoyable. Knowing you’re loving your new Land Rover truly makes our day. We appreciate you choosing Land Rover Alexandria and look forward to seeing you again for many more great experiences ahead! -Roger Wildermuth, General Manager