GIOVANNI QUINTANA

Land Rover Alexandria responded

Thank you for sharing your experience! We’re thrilled to hear that your switch to us has been smooth and that our service and accommodations met your expectations. We truly appreciate your recommendation and look forward to welcoming you back anytime. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Zeke, thank you for the great feedback. I am glad David and Tyler were able to accommodate your schedule and give you the level of attention you deserved. They take pride in making sure every detail is handled properly, and it is rewarding to see that reflected in your experience. We appreciate your trust and look forward to helping you again. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Abdulla, thank you for sharing this! We’re so glad to hear that Ture took great care of your car and made the experience a positive one for you. He truly values doing quality work while treating every customer with kindness and respect. We’ll be sure to pass along your appreciation, it will mean a lot to him. Thank you again for your support! -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Thank you for sharing this fantastic experience. We’re thrilled to hear how smooth and efficient your purchase was from the first phone call with Tour to driving off the lot the next morning. Working out the numbers ahead of time and having you in and out within an hour is exactly the streamlined process we aim to deliver. It means a lot that we’ll be your top choice for your next Land Rover, and we look forward to welcoming you back when the time comes. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Thank you so much for the kind words, Tamecia. We’re thrilled to hear you had a great service experience and that Tom made such a strong impression. His professionalism and trustworthiness are qualities we value deeply, and we’re glad that came through during your visit. We truly appreciate your support and look forward to taking great care of you again. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Thank you for being a returning customer and for sharing your experience. We’re glad to hear you continue to receive knowledgeable service and feel respected each time you visit. We truly appreciate your continued trust and look forward to assisting you again in the future. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Thank you for sharing such wonderful feedback. We’re glad to hear this was the best dealership experience you’ve had and that our team made you feel welcome throughout your visit. Faizi’s friendly and accommodating approach is exactly what we strive for, and we appreciate you taking the time to recognize him. We’re grateful for your trust and look forward to welcoming you back again. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Thank you, Giovanni, for the kind words and great feedback. We’re happy to hear Ton provided such helpful, knowledgeable service and made your experience a positive one. Knowing you plan to return means a lot to us. We truly appreciate you taking the time to share your experience and look forward to seeing you again soon. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Thank you so much for taking the time to share this kind review. We truly appreciate the trust you placed in us to care for your Rover, “Baby” is clearly very special, and our entire team, especially our technicians, takes pride in giving that level of attention to every vehicle. Your recommendation means a great deal to us, and we’re grateful for the opportunity to keep Baby running at her best for many miles ahead. -Roger Wildermuth, General Manager

Land Rover Alexandria responded

Steve, thank you for taking the time to share your feedback. During the holiday season, arrival and service wait times can be longer than usual due to higher appointment volume, limited staffing schedules, and the added time required to properly check in vehicles and coordinate service flow. We appreciate your patience during this busy period and your understanding as our team works to assist every guest thoroughly. Your feedback is helpful as we continue to review scheduling and staffing to improve the experience moving forward. -The Management Team