GLENN MUNGO | Page 4

Went for my 10,000 mile or 12 mth oil change and inspection in Feb-2024. Days later it appeared that oil was leaking on my driveway. Tried to call on a Saturday since service department is opened un inspection in Feb-2024. Days later it appeared that oil was leaking on my driveway. Tried to call on a Saturday since service department is opened until 4 pm. No one asnswered, no one around, and no callback. Pretty sad when your car is fine then days later fluids ae leaking underneath you car. I have had poor response from this dealership since I started bringing it in. More

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Both above gentlemen are above and beyond any costumer service expectations one might expect. Mr. Savodge was extremely friendly, helpful, proficient, fast and knowledgeable, facilitating our purchase o service expectations one might expect. Mr. Savodge was extremely friendly, helpful, proficient, fast and knowledgeable, facilitating our purchase of a vehicle, and making it a pleasant experience. Thank you ! Mr. Mungo provides excellent customer assistance as a service advisor; all of the cars (4) in our household are Volkswagen, and on all of our visits to the service department we feel truly cared for and assisted on a promptly and efficient manner. Again, Thank you, It has been true pleasure doing business with this dealership. More

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