Gabriel Palacios | Page 2

Ocean Auto Club Coral Gables responded

Thank you kindly for choosing our Mazda dealership and taking the time to drive here from Tampa. We're thrilled you're happy with your new vehicle and that Andre went out of his way to be helpful. Drive careful and we're always here whenever you need us.

Ocean Auto Club Coral Gables responded

Thank you very much for your customer review, Lawrence. We're glad to know that your experiences with our team at Ocean Auto Club Coral Gables were excellent. We strive to always be as efficient and quick as possible, while still providing our customers with exceptional service. It's gratifying to hear that we met your expectations. Additionally, we would like to thank you for recognizing Miguel and Ruben and their great work. We're always here whenever you need us. Drive safe!

Ocean Auto Club Coral Gables responded

Hi, Fernando. Thank you much for that fantastic five star review. We are grateful for your online support with Google Maps and it was our pleasure to work with you after hours here at Ocean Auto Club.

Ocean Auto Club Coral Gables responded

Thanks for taking a moment to share your experience at Ocean Auto Club with other people who might be using reviews to decide which car dealership to buy from. We're extremely grateful for your ⭐⭐⭐⭐⭐ rating, and we're always here whenever you need us!!

Ocean Auto Club Coral Gables responded

Thank you for your ⭐⭐⭐⭐⭐ review of Ocean Auto Club, Santiago. We truly appreciate your kind words and are so glad you had such an excellent experience with Rubén and Gabriel. They work hard every day to ensure that each customer is taken care of thoroughly, so it's wonderful to know that you enjoyed your interactions with them. We hope that you're enjoying the Porsche Cayenne GTS you purchased from us, and if there is anything else we can do for you please don't hesitate to reach out. Thank you again for your support of Ocean Auto Club and drive safe!!

Ocean Auto Club Coral Gables responded

Thanks for the feedback about your experience at our dealership. It was nice of you to acknowledge Gabriel in your review. We believe in the following customer service philosophy... Rule #1 is that the customer is always right. Rule #2, if the customer is wrong, re-read Rule #1. We work hard to follow this philosophy in difficult situations, and if there was room for improvement based on your experience, we'll use your feedback as a learning opportunity to reinforce this approach to our team.

Ocean Auto Club Coral Gables responded

Hello, Carlos. We're thrilled to learn you had a great experience at Ocean Auto Club. We're grateful for the five-star rating because our team works hard to make the entire car-buying process go as seamlessly as possible, so it's nice that you took a moment to acknowledge the service you received by our team with your emphatic recommendation. Gracias, and we're always here whenever you need us. Drive safe!!

Ocean Auto Club Coral Gables responded

Hola Yojanis. Gracias por tomarse el tiempo para reconocer a nuestro equipo y el servicio que le brindaron. Trabajamos arduamente para asegurarnos de que nuestros clientes tengan una excelente experiencia al comprar su automóvil, por lo que fue amable de su parte tomarse un momento y ayudar a otras personas a aprender más sobre lo que pueden esperar si vienen a nuestro concesionario. ¡Conduce con cuidado!

Ocean Auto Club Coral Gables responded

Thank you kindly, Charlie! We're glad you had a great experience buying your Porsche here at Ocean Auto Club. We're grateful you took a moment of your time to acknowledge our team because they work hard to make sure the car-buying experience goes smoothly, so we appreciate your five-star rating. Enjoy your new vehicle, and we're always here whenever you need us. Drive safe!