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Gabriel Vega
Gabriel Vega at Seguin Chevrolet

Gabriel Vega

Service Advisor

Seguin Chevrolet

509 West I H 10
Seguin, TX 78155

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4.5
19 Reviews
4.5

19 Reviews

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19 Reviews of Gabriel Vega

August 29, 2025

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Employee Rating

Great service very quick my truck engine went out and they got me a loaner in no time More

by carranzacalista03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Brown, Tim Caffey, Gregory Howard

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August 27, 2025

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Overall I was satisfied with the experience until pickup the way my husband was treated was unacceptable, Ethan was great! The other guy was a complete jerk we will not go back. More

by aprilb7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jenn Tejada, Ethan Starks, Gracie Martinez

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August 27, 2025

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Employee Rating

Quick and easy process. Everyone was friendly ad professional. Will continue to use this dealership for service. More

by jasoniseri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Gregory Howard

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Aug 28, 2025

Seguin Chevrolet responded

Dear jasoniseri, Thank you for sharing your 5-star review! I’m glad to hear that your experience was quick, easy, and supported by our friendly and professional team. It’s wonderful to know you plan to continue using Seguin Chevrolet for your service needs. We truly appreciate your trust and look forward to serving you again in the future. Sincerely, Jeremy Sims, General Manager

August 27, 2025

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I always receive excellent service from Seguin Chevrolet. My vehicle is always ready on time and they keep you updated. More

by Melissa
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Service Time
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Recommend Dealer
Yes
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Aug 28, 2025

Seguin Chevrolet responded

Dear Melissa, I’m so pleased to hear that you consistently receive excellent service from our team. We truly appreciate your loyalty to Seguin Chevrolet and look forward to continuing to serve you in the future. Sincerely, Jeremy Sims, General Manager

August 27, 2025

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I am very pleased with the service I received. Loved that everyone was so friendly and polite. Thank you!! More

by josephinerosas830
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Aug 28, 2025

Seguin Chevrolet responded

Dear josephinerosas830, I’m very glad to hear that you were pleased with the service you received and that our team’s friendliness and politeness stood out during your visit. We appreciate your kind words and look forward to assisting you again in the future. Sincerely, Jeremy Sims, General Manager

August 26, 2025

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It was an easy process. The only issue is my appointment was at 0930 and I was done at 1200. More

by eric.saldana76
Recommend Dealer
Yes

Other Employees Tagged: Gabriel Vega

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August 22, 2025

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Employee Rating

Gracie has excellent customer service and communication. She is a great service rep and an asset to Seguin Chevrolet More

by Heather
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Brown, Tim Caffey, Gregory Howard, Ethan Starks, Gracie Martinez

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Aug 25, 2025

Seguin Chevrolet responded

Dear Heather, Thank you for your 5-star review! I’m delighted to hear that Gracie provided you with excellent customer service and communication during your visit. She is indeed a valuable member of our team, and it means a lot to know her dedication made a positive impact on your experience. Sincerely, Jeremy Sims, General Manager

August 20, 2025

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Always so accommodating! Very friendly staff and very clean atmosphere. I would definitely keep coming back. More

by cleos02cq
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Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Viviana Cabello, Michael Brown, Tim Caffey, Gregory Howard, Ethan Starks, Gracie Martinez

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Aug 20, 2025

Seguin Chevrolet responded

Dear cleos02cq, Thank you for your 5-star review! I’m delighted to hear that our team was able to provide you with such a welcoming experience. We always strive to be accommodating and ensure our facilities remain friendly and clean for every guest. We look forward to continuing to serve you in the future. Sincerely, Jeremy Sims, General Manager

August 20, 2025

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Great customer service and they were very welcoming. It was a quick and easy process. More

by Ausha C.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Viviana Cabello, Gracie Martinez , Jose Ramirez

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Aug 21, 2025

Seguin Chevrolet responded

Dear Ausha C., Thank you for your 5-star review! I’m delighted to hear that our team provided you with great customer service and a welcoming environment. It’s wonderful to know your visit was quick and easy. Sincerely, Jeremy Sims, General Manager

August 15, 2025

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Employee Rating

Greg would not answer emails or phone calls tried on several days and no response. kept the truck for 4 weeks and when we go to pick up it is still not complete fixed. we have bought 3 truck from Segu More

by brian@sabelting.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Gregory Howard

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Aug 21, 2025

Seguin Chevrolet responded

Dear brian@sabelting.com, I’m very sorry for the lack of communication and the delay you experienced, especially after trusting us with multiple truck purchases this year. Four weeks without timely updates and then picking up a vehicle that still isn’t fully resolved is not the standard we promise. I’m escalating this now to review what went wrong, ensure the repairs are completed correctly, and address the communication gaps with Greg’s team. If there is anything I can do, please reach out to me directly so I can personally oversee next steps and make this right. Sincerely, Jeremy Sims, General Manager

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