Gabriela Fernandez

Good experience with teamwork visible and effective. From the service department to the sales team and everyone with whom we interacted, the visit was everything you could wish for in an automobile deal From the service department to the sales team and everyone with whom we interacted, the visit was everything you could wish for in an automobile dealership. More

by Linda Ramirez Verified Customer Verified Customer

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Effective, knowledgeable, professional and kind. I was greeted promptly. The inventory exceeded expectations and the rates were low. I was greeted promptly. The inventory exceeded expectations and the rates were low. More

by raphaeltaft Verified Customer Verified Customer

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They went above and beyond to make sure that I was completely satisfied with my car purchase. Everyone was extremely friendly and courteous. I felt valued as a new customer. completely satisfied with my car purchase. Everyone was extremely friendly and courteous. I felt valued as a new customer. More

by sam671 Verified Customer Verified Customer

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The service department is very good, but the sales department is lacking. Sales Manager sent a follow up email, after an initial engagement with a sales person. The Sales Manager did not research t department is lacking. Sales Manager sent a follow up email, after an initial engagement with a sales person. The Sales Manager did not research the deal being offered to replace an expiring lease. My previous engagement with the sale person resulted in just waiting to see if additional incentives would be offered next month. The Sales Manager's follow up was to try and complete the deal this month. Gave the sales manager the condition and payment and she advised we were "RIGHT THERE" and had the deal sent to me. Apparently an increase by 38% is right there. This shows the importance of knowing the facts before you engage with a customer. As sales professionals, knowing the customer and preparing is important, when trying to close a deal and establishing trust. Very Disappointed in a sales manager not doing the research prior to engagement and will not be doing business with them. Vehicle Service Good, Sales not. More

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From the moment we set foot on the parking lot we felt comfortable and confident. We were enthusiastically greeted by the GM and introduced to Ryan, a fine young man, who is a good listener and guided us comfortable and confident. We were enthusiastically greeted by the GM and introduced to Ryan, a fine young man, who is a good listener and guided us to a vehicle we were not even considering and it was NOT an upsell. Manny, our financial guy was awesome and did a fantastic job explaining the value add items as well as got us FANTASTIC RATE which is important, especially now. We have been purchasing VW in the area since 1998 from a few of the local dealers and this is our BEST EXPERIENCE; although, in fairness and in my experience VW dealers just tend treat you right,. More

by karpgreg Verified Customer Verified Customer

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Excellent service, Gaby and Anthony great sellers, overall great service and highly recommended vw of North Tampa overall great service and highly recommended vw of North Tampa More

by yismelc Verified Customer Verified Customer

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Great service and amazing people. We feel really lucky we were able to get a great deal! Thank you:) We feel really lucky we were able to get a great deal! Thank you:) More

by leevalenti76 Verified Customer Verified Customer

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Great service good sales help overall customer service was pleasant experience as usual thank you for the help was pleasant experience as usual thank you for the help More

by GRIFF815 Verified Customer Verified Customer

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No integrity. Won’t return calls. Sales lied, management lied. Definitely go somewhere else with your business. Worst place. Won’t return calls. Sales lied, management lied. Definitely go somewhere else with your business. Worst place. More

by Flgirl3250 Verified Customer Verified Customer

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Nicholas Alvarez was great! The detail department messed up the paint of the hood (used a dirty cloth with sharp item in it. This can.not be buffered out and no solution offered The detail department messed up the paint of the hood (used a dirty cloth with sharp item in it. This can.not be buffered out and no solution offered yet.Detailers also made a hand print on the driver door. Sale went down good and I got where I needed to be. Total time of sale was 4 hours. Facility is great. VW does give you good after sales. 2 oil changes are included. That is good. More

by gerhardvandersnel Verified Customer Verified Customer

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