Gabriela Fernandez

‼️Buyer Beware‼️ I’m writing this review to warn other buyers about a very deceptive practice at VW of North Tampa. I purchased a truck from this dealership and was charged almost $4,000 for two warran buyers about a very deceptive practice at VW of North Tampa. I purchased a truck from this dealership and was charged almost $4,000 for two warranties, which were listed on my paperwork as “accessories.” I repeatedly asked multiple times if these warranties could be removed. Each time, I was told they came with the vehicle and could not be taken off. I went forward with the purchase because I genuinely love the truck and I still do, but something didn’t feel right. I contacted the warranty companies directly, and they informed me that the warranties actually come with the vehicle for free and that there should have been no cost at all. I immediately contacted the dealership. Over the past two months, I have been run around nonstop, despite being told over the phone, via email, and through text messages that the warranties would be canceled and the money refunded to my lender. As of today, that has not happened. Because of this, I have filed formal complaints with: • The Attorney General • The Department of Highway Safety and Motor Vehicles (Dealer Compliance) I have also attached a photo of my proposal so others can see how the warranties were misrepresented as “accessories.” Please be very careful when reviewing your paperwork here. Ask questions, read everything line by line, and do not assume anything “comes with the car.” Learn from my experience and don’t fall for it. More

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Good deal but it too long to close The Passat is clean and comfortable. Will consider this dealership in the future and comfortable. Will consider this dealership in the future More

by mara_80234 Verified Customer Verified Customer

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Extremely good service and welcoming environment. Accommodations were excellent and the new building is wonderful Accommodations were excellent and the new building is wonderful More

by ZEKOLETTIS Verified Customer Verified Customer

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Place an order for 2025 Tiguan waited a couple of weeks when arrived sales and service were great. when arrived sales and service were great. More

by L.sarran Verified Customer Verified Customer

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Thanks for all your help. I appreciated Gabe. He was great. Have a great day I appreciated Gabe. He was great. Have a great day More

by match.15-flumes Verified Customer Verified Customer

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The sales reps and financing team is amazing friendly and very efficient. I would recommend to anyone very efficient. I would recommend to anyone More

by ireneaharvey20 Verified Customer Verified Customer

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They started high but eventually met my out the door offer. The salesman was very nice but his product knowledge needs work. offer. The salesman was very nice but his product knowledge needs work. More

by motorman1857 Verified Customer Verified Customer

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Gabe and Michael were so understanding and helpful with every question and call. I refer anyone to vwofnorthtampa every question and call. I refer anyone to vwofnorthtampa More

by kkmyamommy1 Verified Customer Verified Customer

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Buy a car here if you want to, or do not if it suits you More

by SCHERERMATTYice Verified Customer Verified Customer

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Chip from the finance department apparently signed me up for a third party loan payment service called AutoPayPlus without my consent. Shocked when people are kind but sneaky and scammy. Just be honest and for a third party loan payment service called AutoPayPlus without my consent. Shocked when people are kind but sneaky and scammy. Just be honest and I won't feel so disgusted by your poor ethics. More

by SCAMMEDBYCHIP Verified Customer Verified Customer

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