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Gabrielle Wylie
Gabrielle Wylie at Southern Buick GMC Virginia Beach

Gabrielle Wylie

Marketing Assistant

Southern Buick GMC Virginia Beach

2375 Virginia Beach Blvd,
Virginia Beach, VA 23454

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3.2
13 Reviews
3.2

13 Reviews

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13 Reviews of Gabrielle Wylie

September 17, 2026

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Employee Rating

They had my vehicle for three days. I didn’t get a single call back, letting me know what was going on. I brought it in for an oil change and to tell me why my washer fluid sensor was s More

by jasonhadaway10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Jensen, Sam Infante , John in service

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Sep 17, 2026

Southern Buick GMC Virginia Beach responded

Jason, we apologize for the lack of communication and the extended time your vehicle was with us. A manager will contact you to address your concerns. We are dedicated to improving our service and ensuring transparency.

August 25, 2026

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Employee Rating

Kept my truck for a month, charged me for stuff I never approved without solving the initial problem More

by msarmiento1211
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Jensen

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Aug 26, 2026

Southern Buick GMC Virginia Beach responded

We're sorry to hear about your experience with your truck. We understand the frustration of unexpected charges and unresolved issues. Please email your contact information to social@southernbuickgmc.com so our management can reach out to you directly. We are committed to providing transparent and reliable service.

August 13, 2026

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Customer service amazing, very helpful, well cleaned , helps with any problems I’ve had I’m thankful More

by chonita2kids
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Jensen

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Aug 19, 2026

Southern Buick GMC Virginia Beach responded

Thank you for taking the time to share your experience with us! We are very happy to hear that the values we instill in our organization transfer directly to you. We look forward to seeing you again soon. All the best!

July 30, 2026

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They were very fast getting me into the dream car I was looking for! I was in and out quickly with no hiccups! More

by Ttullz99
Recommend Dealer
Yes

Other Employees Tagged: David Jensen , Vinny

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Aug 06, 2026

Southern Buick GMC Virginia Beach responded

This is fantastic feedback! We thank you very much for your kind words and it will be our pleasure to serve you in the future. Be well!

July 23, 2026

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Employee Rating

Communication and customer service is awful. They treat you like you don’t matter and NEVER call or communicate back to you More

by carille.eric88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Jensen , Mike Tetterton, Kenny service manager

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Jul 28, 2026

Southern Buick GMC Virginia Beach responded

Thank you for bringing this to our attention, Eric. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

July 21, 2026

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Employee Rating

They always are efficient in their scheduling and getting things done in a timely manner. More

by Reba7169
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Jensen

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Jul 22, 2026

Southern Buick GMC Virginia Beach responded

Thank you! We always ensure that everyone in our organization has the same goal of providing the highest level of customer service possible. Have an awesome day!

July 17, 2026

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Employee Rating

They are very professional and friendly. Job got perfectly done and on time. Highly recommended. More

by MAGED47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Jensen

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Jul 22, 2026

Southern Buick GMC Virginia Beach responded

Thank you very much for the positive review! We strive to exceed expectations in all aspects of the industry and are happy to welcome you to the family of customers who have had a similar experience as yours. Best wishes!

July 01, 2026

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Employee Rating

Very professional, the easiest transaction I've ever experienced!! Staff was very welcoming!! My vehicle was ready for me upon my arrival! More

by INFOMOBILETIX
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: David Jensen

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Jul 03, 2026

Southern Buick GMC Virginia Beach responded

Thank you for your kind response! We always appreciate hearing positive feedback about your coordination with our team. Have a fantastic day!

June 23, 2026

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Employee Rating

Made an appointment for a simple oil change an hour and a half later my car had not been touched More

by LANDON.APPLEGATE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: David Jensen , Service department

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Jun 25, 2026

Southern Buick GMC Virginia Beach responded

Thank you for bringing this to our attention, Landon. We are always looking for ways to better our service and your feedback is an invaluable part of that process. We have forwarded your comments to the General Manager of the dealership.

June 21, 2026

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Employee Rating

Overpriced but great customer service The servicing is overpriced but the great customer service helped bridge the gap, overall I just wish it didn't cost $500 just to tell me my car needs to be fixed More

by cityred34
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: David Jensen

Print
Jun 22, 2026

Southern Buick GMC Virginia Beach responded

We appreciate your feedback and are eager to better your return experience.

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