Gareth Collins | Page 2

Emergency repair on a holiday. My wife and I were were visiting near Cool Springs, TN over the Memorial Day weekend and one morning her key fob began to fail. Since our Altima has My wife and I were were visiting near Cool Springs, TN over the Memorial Day weekend and one morning her key fob began to fail. Since our Altima has a pushbutton starter, no fob, no start. We called Nissan of Cool Springs after their service desk had closed but General Sales Manager Rob King told us to come and he'd help. Rob got on the phone with Parts Manager Gareth Collins (who was on vacation) and Gareth took us to the right spot in the right parts drawer to find the battery. After the problem was fixed, Rob then invited us to join his employees for BBQ up in their break room. Their team couldn't have been more helpful or professional. Les Nichols More

Helpful 0

Report | Print

Terrific Customer Service I work at an auto body shop in McMinnville. We opened a charge account (parts) with Nissan of Cool Springs this summer, and they've been nothing but a I work at an auto body shop in McMinnville. We opened a charge account (parts) with Nissan of Cool Springs this summer, and they've been nothing but awesome to us. I highly recommend them to any business/individual for Nissan sales or service. More

Helpful 2

Report | Print

Rogues Rock! I leased my third Rogue last weekend. Daniel, the salesperson, at Cool Springs Nissan was Fantastic. He was very patient with my inability to make I leased my third Rogue last weekend. Daniel, the salesperson, at Cool Springs Nissan was Fantastic. He was very patient with my inability to make up my and worked very hard to be sure that I was perfectly happy and got what I wanted. Will certainly go to that dealership again. More

Helpful 0

Report | Print

Excellant Parts Dept I buy all my parts from Gareth and his team They will go above and beyond to get you correct parts as fast as possible I buy all my parts from Gareth and his team They will go above and beyond to get you correct parts as fast as possible More

Helpful 1

Report | Print