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![Garland Robinson at Shottenkirk Toyota Granbury](https://cdn-user.dealerrater.com/images/dealer/28529/employees/fb74ac3f0903.jpg)
Garland Robinson | Page 66
Service Advisor
Shottenkirk Toyota Granbury
5100 U.S. 377
Granbury, TX 76049
666 Reviews
Write a Review666 Reviews of Garland Robinson
May 04, 2020
Got in the same day I called and went to run errands and shottenkirk called me to let me know what the problem was and to see if I wanted to continue a service and I did and it didn't take long at all. Supe shottenkirk called me to let me know what the problem was and to see if I wanted to continue a service and I did and it didn't take long at all. Super service. More
April 29, 2020
Garland was great! Took care of all that I needed and even vacuumed out our vehicle even though I didn’t ask. So awesome, made for a great experience even vacuumed out our vehicle even though I didn’t ask. So awesome, made for a great experience More
Other Employees Tagged: Kim Moore
April 27, 2020
Diagnostic test on my 2018 Prius My check engine light was on. They found out it was only that we did not secure our gas cap. Then I had a cabin filter replaced. Fast and easy serv My check engine light was on. They found out it was only that we did not secure our gas cap. Then I had a cabin filter replaced. Fast and easy service. I'm glad I got it done. Now no worries. Thank you! More
April 25, 2020
Garland and Melissa are always looking out for my best interest while providing excellent customer service. These two ladies are my goto for any of my service dept needs. interest while providing excellent customer service. These two ladies are my goto for any of my service dept needs. More
Other Employees Tagged: Melissa Cates
April 24, 2020
Very friendly, courteous and knowledgeable. In and out in no time. Dealership has obviously taken measures to help prevent the spread of Covid19. Everyone should feel safe visiting. in no time. Dealership has obviously taken measures to help prevent the spread of Covid19. Everyone should feel safe visiting. More
Other Employees Tagged: Cari Simpson , Melissa,Marisol
April 23, 2020
Pleased with the service. Garland was kind and considerate. Always a happy face and positive energy. The repairs took a little longer than i expected but, they furnished me a 2 Garland was kind and considerate. Always a happy face and positive energy. The repairs took a little longer than i expected but, they furnished me a 2020 Tundra 4x4 so i can't complain. I WIIL BE BACK More
Other Employees Tagged: Melissa CatesCates
April 22, 2020
I came in to get my rotors turned and new brake pads all the way around. Two hours waiting and they hadn’t even started on what I wanted. They came to me with a list of items that had nothing to do with m the way around. Two hours waiting and they hadn’t even started on what I wanted. They came to me with a list of items that had nothing to do with my brake job. I did ask them to check my fluid levels but I didn’t think it would take two hours. I still never got anything that let me know my engine oil level, I’ll have to check it myself I guess. My brakes make a slight sshhhing sound when I brake as I stop. I’m assuming this is becarotors and pads. I was not warned this would happen. If it doesn’t go away after a couple of days I’ll bring it back in. If I do I hope it doesn’t take 4 hours like my last visit. Your employees don’t seem to have a sense of how valuable your customers time is. I’m not happy and may seek to have my 2013 Prius 4 serviced elsewhere next time. 4 hours for a brake job is too long. More
Other Employees Tagged: Cari Simpson , John Beckler, Hunter Poimbeauf, David Scott
April 20, 2020
Every single person I have met and/or dealt with is very courteous, knowledgeable and friendly!! I called an made an appointment and was told it would probably take 1 to 1 and a half hours. Nope! They had m courteous, knowledgeable and friendly!! I called an made an appointment and was told it would probably take 1 to 1 and a half hours. Nope! They had me in and out in less than an hour. More
April 16, 2020
Easy and as Expected. As expected service and they washed my car. I bring all my cars here. The service writers are attentive and Kim is the best parts person in the busine As expected service and they washed my car. I bring all my cars here. The service writers are attentive and Kim is the best parts person in the business. Kim can get parts for any vehicle so no need to make extra trips if you want to pick up parts for another car More
Other Employees Tagged: Kim Moore , Jeff Logan
April 08, 2020
professional Overall good experience. Staff friendly and knowledgeable. Always smiling faces to greet me and quick to address the service needs of my truck. I will Overall good experience. Staff friendly and knowledgeable. Always smiling faces to greet me and quick to address the service needs of my truck. I will be back. More
Other Employees Tagged: Melissa Cates
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