Garnell Woolridge III | Page 3

My excellent review given to La Fontaine Cadillac dealership gives the highest ratings possible for a few reasons. First, it is a "feel good" visit from the time you walk through the door until you dealership gives the highest ratings possible for a few reasons. First, it is a "feel good" visit from the time you walk through the door until you leave. My experience with the staff was friendly, helpful; I felt they were interested in my needs and made sure I had contact with the sales consultant I had asked to see. A quick stroll from showroom to service dept, where comfy leather chairs are dedicated to service customers, opens to a fashion forward boutique and Deli lunch counter. How can this not be an unexpected treat for customers shopping for a new car or waiting for service? Truly unique; truly rewarding experience. My next excellent review is given to my Sales & Leasing Consultant Garnell Woolridge III, for his uncanny ability to understand my needs and my budget. Working together, we discovered the car I thought I wanted was not at all the car I needed. I am extremely happy with the vehicle I leased, Cadillac SRX, and I look forward to my next new car experience working with Garnell Woolridge III and La Fontaine Cadillac, Buick, GMC, Inc. Helen E. Stanton More

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Garnell Woolridge, sales dept., WOW! I could not be happier, I talked to Garnell early Fall about my interest in buying another SRX when my lease is up in April 2014. He said he would keep me infor happier, I talked to Garnell early Fall about my interest in buying another SRX when my lease is up in April 2014. He said he would keep me informed on what GM was offering and all options that would fit my needs. I will be picking up my new SRX this week. Garnell is not pushy, listens to your needs, is very polite, very knowledgeable and makes the car purchasing process go very smoothly. I would recommend Garnell to any one interested in buying a new Cadillac. Thanks. Also I would like to share my satisfaction in Victoria Barnewold in the Service Department for all the help she has given me in the last three years. She is so polite, takes the time to listen and always willing to help me. I plan on contacting Victoria when needing any future service on my new Cadillac. More

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Exceptional Service, Professional, Timely,Honest and the best car buying experience ever hands down! My experience was truly hassle free. I must say that I am usually a very hard person to please and consid best car buying experience ever hands down! My experience was truly hassle free. I must say that I am usually a very hard person to please and consider myseIf a customer service guru,Garnell not only met my expections, he raised my standard of what a car leasing experience should be. I was ready for a painful dental experience and at the close of the deal I felt like had a day at the spa!!! The best part of the deal was the valet delivery of my new car, signing my documents at my kitchen table...Priceless! I will return without hesitation for my next car! Artissha Graves More

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Over the years my husband and I have purchased a lot of vehicles. When we decided it was time to replace my car we wondered if it was going to be like visiting a Dentist, necessary but painful. We looked a vehicles. When we decided it was time to replace my car we wondered if it was going to be like visiting a Dentist, necessary but painful. We looked at a lot of vehicles and had even visited a Buick dealer closer to our home in Genoa Twp. They ran us a copy of the current Add from the newspaper. NOT what we had in mind. We had heard that LaFontaine was a good dealership and decided to visit. WOW are we glad we did take the time to drive over. From the moment we entered your showroom floor we were treated the way a customer wants to be treated. We can't say enough good things about our salesman Garnell Woolridge. He was patient ,professional and just a real pleasure to work with in making this decision. We would recommend LaFontaine and specifically Garnell to all of our friends and family when purchasing a vehicle. Your dealership is beautiful and Garnell FAR exceeded our expectations!!! When we next need a vehicle we will be back to see Lafontaine and Garnell. Karen & Joe Waske More

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Our experience with Mr. Garnell was a pleasant one. He is wonderful at what he does & is compassionate to his customers. He does a great job in going step by step with learning about your new vehicle. Thank wonderful at what he does & is compassionate to his customers. He does a great job in going step by step with learning about your new vehicle. Thank you Garnell & keep up the great work! We are very pleased with our new Encore. Ken & Melody Klemmer Waterford, MI More

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Although this is not the closest Cadillac dealer, I have gone out of my way to return to Lafontaine. I worked with Garnell Wolridge on trading my cts in on a new SRX. Everything worked out in a very profess gone out of my way to return to Lafontaine. I worked with Garnell Wolridge on trading my cts in on a new SRX. Everything worked out in a very professional manner. Since I live over 20 miles away, when we concluded the trade in Lafontine delivered the car to my house...now that is service. They have done maintenance on both of my vehicles, body shop work and now, a trade in and a new vehicle. Very pleased with Garnell and the entire crew. More

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This was the best experience I have ever had working with a dealer and specifically a salesman. Garnell was extremely professional and a pleasure to work with. We were so impressed, that after our first ve a dealer and specifically a salesman. Garnell was extremely professional and a pleasure to work with. We were so impressed, that after our first vehicle, we purchased another within weeks. Thanks Garnell! More

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My wife and I just purchased our second automobile from the LaFontaine Automotive group and couldn't have asked for a better experience. Our sales rep, Garnell Woolridge, was as professional, honest, and a the LaFontaine Automotive group and couldn't have asked for a better experience. Our sales rep, Garnell Woolridge, was as professional, honest, and attentive to our needs as any we have ever encountered. I would recommend Mr. Woolridge and the LaFontaine Automotive group to all of my friends and family. More

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I was in the market for a new vehicle.Not sure if I wanted another SRX, Enclave, or a LaCross. Garnell took the time to go over vehicle Plus and Minuses on each of the three along with the ballpark fi wanted another SRX, Enclave, or a LaCross. Garnell took the time to go over vehicle Plus and Minuses on each of the three along with the ballpark figures. When I had decided on the Enclave, taken it for a lengthly test drive while he crunched the numbers, we sat down and worked out the sale. I have been buying and leasing since 1965 and have to say that this lease agreement and overall expierence I had working with Garnell Woolridge III was probably the most satisfying I've had. It was a pleasure doing business with him. More

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Garnell helped me select my CTS. He was very patient and answered all my questions and gave a very thorough introduction to my new car! I would return to purchase my next caddie at this dealership because o answered all my questions and gave a very thorough introduction to my new car! I would return to purchase my next caddie at this dealership because of this exceptional service. More

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