Victoria Akey

Good service Personnel knowledgeable and good at their jobs. Service representatives friendly and knowledgeable as well. jobs. Service representatives friendly and knowledgeable as well. More

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This dealership is five minutes away from my house, so it's hard to resist using them. But I have taken three different cars there and ended up with three different debacles regarding service… The personn it's hard to resist using them. But I have taken three different cars there and ended up with three different debacles regarding service… The personnel are very nice, but for such a giant dealership, I think it is the worst that I've dealt with. I think I'm done this time. I'll have to drive further for service from now on. More

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Great service! Love the bistro! Kevin was great. Even reminded me about my points to use to pay for service instead of my own money. Love the bistro! Kevin was great. Even reminded me about my points to use to pay for service instead of my own money. More

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Not bad for a dealership. Not fast. but I’ve been to worse!! I’m just not one that likes to wait !! Not fast. but I’ve been to worse!! I’m just not one that likes to wait !! More

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Friendly and fast. A great place to get your car needed attended to. I have never been disappointed with their service A great place to get your car needed attended to. I have never been disappointed with their service More

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First time really disappointed. I dropped my car Tuesday for an oil change and warranty item. Got an automated text. Tried to check on status of car Wednesday but had to leave two s I dropped my car Tuesday for an oil change and warranty item. Got an automated text. Tried to check on status of car Wednesday but had to leave two separate voicemail. Thursday called again for status after not hearing back and insisted on not being sent to voicemail. Answer was that the oil change was complete but they were still diagnosing the warranty issue. Two hours later I got a video about the oil change which makes me think that it was only then completed. Two hours after that I got a call saying that they could not recreate the issue even though it was a persistent one. I googled the issue and quickly found that it was a known issue to NHTSA and that GM has been working on it since December. GM has no solution at this time. Why could I not just have been told that. I feel I was lied to and the whole experience was unprofessional. More

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Lafontaine has always done a GREAT JOS servicing all of our vehicles over many years. We trust the service team to keep our vehicles safe and running smoothly. Great customer focus and safety mindset our vehicles over many years. We trust the service team to keep our vehicles safe and running smoothly. Great customer focus and safety mindset More

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Always satisfied with service and customer assistance. Will continue my relationship with LaFontaine dealership for my car needs. Will continue my relationship with LaFontaine dealership for my car needs. More

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Amazing service, great communication with me and they even picked up my vehicle from my office at work and dropped off a loaner! Never had to go to the dealership ! Best dealer around even picked up my vehicle from my office at work and dropped off a loaner! Never had to go to the dealership ! Best dealer around More

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Most professional dealership around. Best best service. Great hospitality Easy to work with. Made my experience very easy Best best service. Great hospitality Easy to work with. Made my experience very easy More

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