Garrett Arford | Page 2

Worst xxxxing experience every A bunch of xxxxing liars ran the xxxx out of my credit worst place ever lost my business completely. After all my years going there A bunch of xxxxing liars ran the xxxx out of my credit worst place ever lost my business completely. After all my years going there More

by 2014bbes Verified Customer Verified Customer

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Awsome Went for an oil change and walked out with a new car. The sales team was really helpful they went above and beyond to get us a car. Went for an oil change and walked out with a new car. The sales team was really helpful they went above and beyond to get us a car. More

by ASHLEYBEGAY Verified Customer Verified Customer

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Car service Great group of people great communication everybody helped me out and was patient I was looking around for a long time and every thing worked out gre Great group of people great communication everybody helped me out and was patient I was looking around for a long time and every thing worked out great More

by Jordan_rrr Verified Customer Verified Customer

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Exceptional customer service A great place to buy your dream's car.like mid size trucks,full size trucks,sedans,vans,sport cars,like corvettes,camaros, and others gas savers car. A great place to buy your dream's car.like mid size trucks,full size trucks,sedans,vans,sport cars,like corvettes,camaros, and others gas savers car. More

by mrgarcia69 Verified Customer Verified Customer

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Liars With Empty Promise We told them we did not want to take the car unless everything was finalized. They did the whole "Congratulations on your new car." Signed paperwork a We told them we did not want to take the car unless everything was finalized. They did the whole "Congratulations on your new car." Signed paperwork and everything. Then a week later they call saying I need to go in to sign paperwork and that they needed to straighten a couple small things out, when I asked what those couple of things were, they reassured me that it was nothing, everything was fine and that I will just be signing paperwork. I go in and they tell me I need a co-signer, I lost the new car and got my trade in back with adhesive from a sticker on the windshield and less than a 1/4 tank of gas (I traded it in with almost a full tank) and the USB phone charger I left by accident stolen. Once they knew the deal was not going to work, the"customer service" was not there anymore. I had to go back in the building and ask for the registration for my trade in. Also when we were asked if we could come up with any money down to help the deal, we offered money down, guy said he'd be back to let us know if it will work, after waiting 30 mins we saw him exiting the building, joking around and socializing with co-workers then a different rep walks up and asks for the keys to the new car, I told him he could have them when I get the keys to my trade in, he said he needed to check the milage so I told him I may as well collect my things from the new car and he says, "Oh really? Do you have a lot of stuff in the car." While gathering my things from the new car, the guy walks away with my house keys. Terrible service, liars and fake. Perfect example of the reason why people use the term "Car Salesman" when referring to a deceitful liar. I would not recommend anyone else to Sands Chevrolet in Glendale AZ to risk the huge let down I experienced. My complaint is not that I did not get a deal approved, my biggest complaint and reason for writing this review is that we told them we did not want to take the car home unless the deal was official and finalized and they lied saying it was official, the deal was done. Not only do I have to deal with the fact that I lost my new car but I also have a lot of embarrassment to face when I return to work and have to explain why I'm back to driving my trade in instead of the new car. Terrible, ridiculous, and unprofessional. More

by DaveTheHat Verified Customer Verified Customer

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Outstanding experience I am a returning customer and customer service/sales has gotten better. Terry Kingston is the man with great plans!!! I was treated with respect and I am a returning customer and customer service/sales has gotten better. Terry Kingston is the man with great plans!!! I was treated with respect and courtesy and Terry made sure I understood what was going on and what is to be expected. Everyone who dealt with the sale were very friendly and asked if i needed anything. It was a long but painless experience, I would do all over again. Garrett Arford sold me my first Chevy Cruze and he also helped me into my Chevy Sonic, so i had to Awesome guys who made the whole experience very pleasant. I definitely recommend them for you new car. More

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New truck purchase with class. Awesome experience with the purchase of a new truck. Garrett was able to find me the perfect truck and make the experience very easy. Couldn't have as Awesome experience with the purchase of a new truck. Garrett was able to find me the perfect truck and make the experience very easy. Couldn't have asked for a better salesperson. Thanks again. More

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My experience Great experience! Both of my salesman were helpful and friendly. Always interactive and answered many of my questions. Appreciated there help and got Great experience! Both of my salesman were helpful and friendly. Always interactive and answered many of my questions. Appreciated there help and got everything done in a reasonable amount of time More

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great experience Alfred anger it made my buying experience at Sands Chevrolet really great fun and easy. I will definitely be recommending them to anyone I know needin Alfred anger it made my buying experience at Sands Chevrolet really great fun and easy. I will definitely be recommending them to anyone I know needing a used or new vehicle More

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Pops for life Garnett from the start was extremely helpful. Was about to acknowledge what our needs were and accomplished getting what we needed. Had an addiction t Garnett from the start was extremely helpful. Was about to acknowledge what our needs were and accomplished getting what we needed. Had an addiction to pops figures. More

by JOSHWEAVER1990 Verified Customer Verified Customer

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