Garrett Arford | Page 6

Fabulous The easiest most satisfying truck purchase ever. Thanks Garrett , you're the best. Sent my fiancée to look at trucks, I didn't have to sit at car lot. The easiest most satisfying truck purchase ever. Thanks Garrett , you're the best. Sent my fiancée to look at trucks, I didn't have to sit at car lot. They came to me to sign papers. Thanks for the great experience. Plan on buying 2nd car shortly. More

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excellent service Garrett Arford customer service was excellent . He did everything possible for me to drive away with a new chevy. Im very happy with my experience and Garrett Arford customer service was excellent . He did everything possible for me to drive away with a new chevy. Im very happy with my experience and have told all my good friends about Sands Chevrolet and the best service I've received... More

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Sales men cared about my needs. Went for a 15000 mi service on my Silverado and traded for a 2015 Red Rock Metallic Colorado. This is the 3rd vehicle purchased there. Went for a 15000 mi service on my Silverado and traded for a 2015 Red Rock Metallic Colorado. This is the 3rd vehicle purchased there. More

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Highly recommended!! I bought a used 2012 Impala in 09/2014, 42078 miles, had part of the original warranty and I bought an extended warranty from Sands Chevrolet in Glend I bought a used 2012 Impala in 09/2014, 42078 miles, had part of the original warranty and I bought an extended warranty from Sands Chevrolet in Glendale Arizona. Within a week, the blend door (actuator) started clattering and they 'fixed it'. First of all, they brought my car back to me in less than an hour so I know they didn't 'fix it'; it takes longer than that to correctly repair a malfunctioning blend door, so I knew they only put some kind of band-aid on it, or unstuck it. Six months later, the blend door is clattering again. Every time I call Sands for service, all they can tell me is that it is not covered under warranty. I was thinking I should sue them for a refund of the extended warranty cost. Also, the salesman said he put brand new tires on the car before they sold it to me; they installed Goodyear Eagle LS2's. Yesterday, with 3921 miles on the tires, one blew up. NOT road hazard, just a defective tire, and it blew a hole in the inside wall, approx 2" x 5", and just completely tore the inside wall of the tire about 1/3 of the entire circumference. I called Sands, and the service technician called me back and said they could not fix my tire for me. I sent an email to Service Manger Derek Haddad and he immediately telephoned me, stating the service tech's statement was an unintended error, to bring my car to Sands Chevrolet as soon as I could and he would 'make it right' (I know - that's still a grey area for car dealers, right? a little too open ended? - lol) So, I did that, and guess what? Sands replaced the tire, inspected the remaining tires, and found conditions they felt were unsafe, and replaced three of my tires - no charge to me. And the blend door? Believe it or not, they told me that nowhere in the original warranty nor in my very expensive extended warranty was any part of the A/C system covered, (WHAT!!??), but... guess what again?? Sands Chevrolet repaired the blend door for me free of charge. And with that, a few little peripheral electrical parts that were also (by association to that system) malfunctioning and are now functioning properly as well. But all in all I have to say that Sands Chevrolet, my salesman Aurelio Gonzalez, Service Manager Derek Haddad, Service Consultant Michael Jajou, and I'll throw Garrett Arford in there too because he is always ready to lend a helping hand and he's the happiest guy in the world, Sands Chevrolet of Glendale Arizona has made me so happy I could cry!!! I highly recommend sales and service at Sands Chevrolet. More

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Very helpful staff. Garrett was very influential in my choosing to buy a new car. He was very informative & willing to answer all of my questions. He's Awesome!?? Garrett was very influential in my choosing to buy a new car. He was very informative & willing to answer all of my questions. He's Awesome!?? More

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fast-n-easy we bought two cars in day and it pretty smooth for the most part our sales men very helpful and we only sat down at your dealership for a little while we bought two cars in day and it pretty smooth for the most part our sales men very helpful and we only sat down at your dealership for a little while More

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great deal and friendly service we are always going from dealer to dealer and they always try to screw you but sands doesnt so we have been returning customers to Garret we are always going from dealer to dealer and they always try to screw you but sands doesnt so we have been returning customers to Garret More

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excellent Ken & Garrett were able to get us a good deal on our trade and were able to get us the truck we have always wanted. They made the experience very smoo Ken & Garrett were able to get us a good deal on our trade and were able to get us the truck we have always wanted. They made the experience very smooth. Very professional and made sure we were satisfied customers. More

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great customer service Garrett Arford is a great salesperson he provided all the information I needed and got us the best deal around. We have bought two cars from sands Gle Garrett Arford is a great salesperson he provided all the information I needed and got us the best deal around. We have bought two cars from sands Glendale and Garrett sold us both. My experience with other dealerships was not good because they were two pushy at sands it was the total opposite and the deals I got were amazing. Thank you Sands Chevrolet for your great customer service. More

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Great job Garrett Garrett was wonderful very knowlegible about his job. He has fantastic people skills and if we decide to purchase another vehicle he's top on our list Garrett was wonderful very knowlegible about his job. He has fantastic people skills and if we decide to purchase another vehicle he's top on our list. Good luck Garrett you deserve the best of everything. More

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