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Garrett Heinetz
Garrett Heinetz at Mercedes-Benz of Beaverton
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Garrett Heinetz

Finance Manager

Mercedes-Benz of Beaverton

9275 SW Canyon Rd
Portland, OR 97225

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4.6
73 Reviews
4.6

73 Reviews

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73 Reviews of Garrett Heinetz

April 30, 2024

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Employee Rating

Norm was superb. Understands the customer in every way. He made the difference. Love my new car. More

by ELEVIN2
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Recommend Dealer
Yes

Other Employees Tagged: Norman Hunter

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April 18, 2024

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Service is a reflection of the F1 team My pit stops have been flawless minimally More

by MARTELLWEBSTER
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Recommend Dealer
Yes
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Apr 18, 2024

Mercedes-Benz of Beaverton responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

February 02, 2024

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Didn't play typical dealer games. Started with a fair price for the vehicle and my trade in. More

by AARONRICHTMYER
Recommend Dealer
Yes

Other Employees Tagged: Garrett Heinetz

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Feb 02, 2024

Mercedes-Benz of Beaverton responded

Thank you so much, Aaron, for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

January 16, 2024

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Friendly and efficient and very informative about our purchase. We were grateful for the additional attention that Patrick Murphy More

by FXRDGMNR
Recommend Dealer
Yes

Other Employees Tagged: Garrett Heinetz

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Jan 17, 2024

Mercedes-Benz of Beaverton responded

Thank you so much for your kind words for Patrick, and for taking the time to leave us this wonderful feedback! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

January 16, 2024

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Employee Rating

Sales rep and finance manager were really nice. Unfortunately, due to miscommunication we had to wait for 45 mins at the beginning More

by MAHMUT.SENZEYBEK
Recommend Dealer
Yes

Other Employees Tagged: Garrett Heinetz

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Jan 16, 2024

Mercedes-Benz of Beaverton responded

Thank you for choosing Mercedes-Benz of Beaverton. Your feedback and rating mean a lot to us. While we're glad to hear that our team provided you with good customer service, we do apologize for the long wait. We appreciate your business and hope to see you again! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

January 14, 2024

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Employee Rating

Shop was clean and dealer was very nice and kind . Dealer was did her best to help me to purchase More

by SO520
Recommend Dealer
Yes

Other Employees Tagged: Garrett Heinetz

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Jan 14, 2024

Mercedes-Benz of Beaverton responded

Here at Mercedes-Benz of Beaverton, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

Jan 14, 2024

SO520 responded

Samantha was very good dealer. I decided to purchase this car thanks to her effort.

January 13, 2024

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Employee Rating

Appreciated your help and your nice gift. Would give you a perfect score if you could come down on the price instead of up $4.12/mo above the deal More

by leclackamas
Recommend Dealer
Yes

Other Employees Tagged: Garrett Heinetz

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Jan 14, 2024

Mercedes-Benz of Beaverton responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience. Best Wishes, Chris Walters (503) 296-1700 CWalters@lithia.com

December 04, 2023

Dealership Rating
Employee Rating

Professional, timely, considerate and thorough. My experience with Mercedes Benz of Beaverton was a nice pleasant surprise and made me feel like I was part of the family more than just a buyer. More

by EAISTON094
Recommend Dealer
Yes

Other Employees Tagged: Garrett Heinetz

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Dec 05, 2023

Mercedes-Benz of Beaverton responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Mercedes-Benz of Beaverton! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

November 24, 2023

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Employee Rating

Patrick was personable and responsive—trying to figure out how to buy all the company cars from him:) More

by COX2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Patrick Murphy

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Nov 26, 2023

Mercedes-Benz of Beaverton responded

Thanks for sharing about your experience with Patrick here at Mercedes-Benz of Beaverton. We appreciate your business and hope to see you again soon! Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

November 22, 2023

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Employee Rating

The sales rep Alora only cares about getting you in to the dealer and does not follows up I haven’t received my 2 key the car was not detail as promise and I got a car that was empty on gas I had to fille More

by KENYCOTO24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No

Other Employees Tagged: Alora

Helpful
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Nov 26, 2023

Mercedes-Benz of Beaverton responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Best Wishes, Jonathan Young (503) 296-1700 jony@lithia.com

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