Gary Burchfield

James was a wonderful finance person to deal with. He was very thorough and very professional. he went above and beyond to explain our purchase and the financing of the vehicle. He was very accommodat He was very thorough and very professional. he went above and beyond to explain our purchase and the financing of the vehicle. He was very accommodating in getting the information to our daughter who the jeep is for and lives in Jacksonville Florida. He was consistent and checking back on us and making sure everything was done correctly and that we didn’t have any questions, I would definitely recommend James and we will definitely be back to the North Knoxville Jeep dealer More

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I can’t express how happy I am with the service I got from AJ Young. He was very attentive and very professional. He listened to what we wanted and found exactly what we wanted for our daughter. He went from AJ Young. He was very attentive and very professional. He listened to what we wanted and found exactly what we wanted for our daughter. He went above and beyond to make sure that the transition went well and smooth, checked on us daily to make sure that we are OK and that there were no questions. I would definitely recommend AJ and would definitely love to purchase future vehicles from him. More

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Very friendly and knowledgeable. They went out of their way and worked seamlessly with our busy schedule and got us in a vehicle we love. They went out of their way and worked seamlessly with our busy schedule and got us in a vehicle we love. More

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The best Dealership we have ever been to, great atmosphere, great employees, great customer service, very knowledgeable, easy to speak with, no rush or pressure experience. We would be more than ha atmosphere, great employees, great customer service, very knowledgeable, easy to speak with, no rush or pressure experience. We would be more than happy to purchase another vehicle from our salesperson and this dealership More

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Upon our arrival at the dealership, we were immediately greeted with a warm and welcoming atmosphere. Our sales representative, AJ, exemplified professionalism, respect, and an impressive work ethic. His h greeted with a warm and welcoming atmosphere. Our sales representative, AJ, exemplified professionalism, respect, and an impressive work ethic. His honesty and genuine desire to ensure our satisfaction were evident throughout the process. AJ, along with Hunter, attentively listened to our financial constraints and meticulously worked to align our purchase with our budgetary needs. Their dedication to service excellence was further demonstrated by their personal engagement and the comforting environment they created, making us feel valued and secure in our transaction. The commendable ethos of customer care permeates the entire dealership, from the owner to the management team, sales representative and the loan officers. It is clear that they collectively prioritize the contentment and well-being of their clients, striving to exceed expectations at every turn. I am profoundly impressed by the dealership’s commitment to excellence and the cohesive effort of the entire team to deliver an unparalleled automotive purchasing experience. Their remarkable service and integrity make this dealership a paragon in the industry. I wholeheartedly endorse them and suggest that anyone in the market for a new vehicle visit them; I am confident you will not be disappointed. A heartfelt thank you to everyone at the dealership for their outstanding dedication and service to there customers. More

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The experience of purchasing a new truck from AJ Young and the North Knox Ram dealership was nothing short of remarkable. The only place I will work with in the future. and the North Knox Ram dealership was nothing short of remarkable. The only place I will work with in the future. More

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Knox Knox Jeep had a fantastic selection of Jeep Wranglers and a great sales staff. Donnie Oliver was able to help us find the Jeep we wanted and was easy to work with. We enjoyed our visit and are Wranglers and a great sales staff. Donnie Oliver was able to help us find the Jeep we wanted and was easy to work with. We enjoyed our visit and are enjoying our new Jeep. Thanks Donnie!! More

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From the time I arrived I felt welcomed in a no pressure environment. Donnie was very helpful. I like them so much I bought my first Dodge/Ram after 50 years of owning vehicles. environment. Donnie was very helpful. I like them so much I bought my first Dodge/Ram after 50 years of owning vehicles. More

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The worst service department ever! Do not do business with these people unless you want a lot of frustration and let down. I took a new Jeep in 5 times and every time it was nothing bu Do not do business with these people unless you want a lot of frustration and let down. I took a new Jeep in 5 times and every time it was nothing but shady excuses for everything from getting a “rental” to lies about what was going on with the vehicle. Terrible experience. On the 6th break down had to use a different dealership due to location and was nearly denied warranty because they thought I had been doing intentional damage to some components. When I t told them who had done the previous work they said they had heard horror stories about their work. DO NOT trust these people. More

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Promises when you purchase then they won't stand by them. The worst hassle for service I've ever had. Truck still has recalls not done.. DO NOT BUY HERE! Owner won't even respond to emails. With this kind o The worst hassle for service I've ever had. Truck still has recalls not done.. DO NOT BUY HERE! Owner won't even respond to emails. With this kind of service they give the brand a bad name. More

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