Gary Celotto | Page 19

unprofessional you have me mixed up with someone else. I have asked multiple times to correct this which I was told was done but not the case. hope the person that y you have me mixed up with someone else. I have asked multiple times to correct this which I was told was done but not the case. hope the person that you are trying to reach is getting this information about their vehicle. More

by dcpmaxn Verified Customer Verified Customer

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Easiest car trade I've ever had. Excellent web services; I found the car I wanted and drove from 3hrs away due to the help and friendliness that Alyssa provided. Once I arrived, Gary Excellent web services; I found the car I wanted and drove from 3hrs away due to the help and friendliness that Alyssa provided. Once I arrived, Gary was waiting on me with all the paperwork and the keys. Fair trade-in quote also! More

by jworls Verified Customer Verified Customer

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Always friendly and quick. My all around experience with this dealership has been great from the start of purchasing the vehicle to the routine service visits. I know exactly wh My all around experience with this dealership has been great from the start of purchasing the vehicle to the routine service visits. I know exactly what to expect, am well informed, service is quick and friendly. More

by DAVISJC2 Verified Customer Verified Customer

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Easy deal I typically buy a new car every two years. I dread it. I gotta say that you will see me as a customer again. I felt at ease and was never talked down I typically buy a new car every two years. I dread it. I gotta say that you will see me as a customer again. I felt at ease and was never talked down to like what usually happens at most dealerships. Gary and Bill are great. I will send everyone I know there. More

by brads97tj Verified Customer Verified Customer

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Don't Believe Everything the Commercials Promise Good morning Mr. Kelleher: Thank you for reaching out and thanking me for becoming part of your auto family. Unfortunately, I wish I never did. A Good morning Mr. Kelleher: Thank you for reaching out and thanking me for becoming part of your auto family. Unfortunately, I wish I never did. At the beginning of my search, I started talking to Alyssa Pyle through emails and text messages, which was great. Last Thursday, I talked to her all day long about the Jeep that I was interested in, filled out paperwork online so that the process wouldn't take so long, as I would have my 9 year old daughter with me. She assured me everything worked out and I would be in and out in no time. After picking my daughter up from school, we can straight to your dealership. We arrived about 5:10pm. I walked into your show room and asked for Alyssa to then be told that she had left for the day already. That should have been my first instinct to turn around and walk out the door. I was then passed to Gary Celotto, who did his best to help me out, but I was basically thrown at him and he had no clue as to anything that had happened and been accomplished between Alyssa and I. Gary had me test drive a Jeep Cherokee Limited, which was very nice and I truly enjoyed that vehicle. When we got back to you dealership and the numbers were ran, I was looking at an almost $700/month car payment. As I had explained to Alyssa, I was in the process of going through a divorce, a single mother, and the car that I was trading in was not going to last much longer and I needed some more reliable. The vehicle that I wanted, a 2018 Jeep Cherokee that had only 2,000 miles, was perfect and was assured that it would be there when I got there to test drive it. When I got there, I was then told that this particular vehicle had been sold and no longer available to me. I have attached a picture of this vehicle for you. Gary then had me test drive the Jeep Compass, which is a nice car as well. We come back to your showroom and waited almost 2 hours for your finance person to run some numbers and speak with banks about financing. When I asked about some options, like power seats, I was told I was not eligible for them and need to stick with the bare bones of the model. Talk about a slap in the face and almost a personal attack to my character, as if I wasn't good enough to own a vehicle with power seats. Once again, I should have walked out the door and found another Jeep dealership. It was now 8pm...mind you, myself and my 9 year old daughter had been sitting there for 3 hours, after being promised we would be in and out, was not offered a drink, had not had dinner yet and we were both getting frustrated. Jan finally makes time for me, and we go back to her office to talk numbers. She talks about a mile a minute, and quite frankly, I have no clue what she was even explaining to me or trying to force me to purchase. Again, what part of going through a divorce and single mother did anyone not understand? After signing about 100 papers, I was handed the keys and told good luck - meanwhile, leaving with a car payment of $550. I am still trying to figure this vehicle out and its features. I was given a packet of information of the options that it is offered, such as SiriusXM Radio for 1 year, told only find out that this vehicle does not come equipped with satellite radio and therefore I am not eligible for this promotion. Another time where your dealership promised me the SiriusXM Radio for a year promotion, to once again be disappointed and made to feel like it was too good for me to have as an option. One of the reasons why I even choose to look at your dealership is because of your commercials and all the promises you make and how genuine you are in those commercials. I do believe you are a genuine person and do whatever you can to make your customers or potential customers happy. On this day though, I felt like I got the wool pulled over my eyes, no one was understanding my situation, and the vehicle that I truly wanted and was promised that afternoon that it was still available was sold, and no one even gave me the decency to let me know. Then, to be put into a Jeep Cherokee Limited to test drive, then be told I did not qualify for that vehicle and let's look at the Compass. It was like being told you can have lobster, then the waiter coming back and saying sorry, you aren't good enough for the lobster, but you can purchase some frozen shrimp. It truly blows my mind to be told that night that power seats is not an option I can have in order to purchase a vehicle. POWER SEATS?!? I honestly wish you had been there last Thursday night so that I could have spoken with you face to face, but I wanted to make you aware of my "experience" at your dealership. More

by STEPHMOHR0819 Verified Customer Verified Customer

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Nice dealership: Verh personable Sales Reps. Willing to help Well; I called back after I purchased the SUV 🚙 and thr sales person I reached helped me by suggesting how to open all doors at one click She told Well; I called back after I purchased the SUV 🚙 and thr sales person I reached helped me by suggesting how to open all doors at one click She told me wher to look on the book to find that. I have not found it yet But what I like about David Dodge; If one person is busy they will refer you to another sales person to help you I’m happy with the purchase and the sales people I’ll recommend my Parishioners if one of them wants to buy a Jeep 🚙 More

by Pastor Brown Verified Customer Verified Customer

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Exemplary service . Thank you to Gary and everyone over at David Dodge Chrysler Jeep. Everyone worked diligently to make sure we left with the best deal possible. O . Thank you to Gary and everyone over at David Dodge Chrysler Jeep. Everyone worked diligently to make sure we left with the best deal possible. Our sales person, Gary was patient while we took the time to decide on which vehicle we would purchase. It was an excellent car buying experience. More

by CMRBYDZIGN Verified Customer Verified Customer

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Horrible I brought my car in for service due to an electrical problem hard starting etc. After having it almost 48 hours they said they couldn't find the probl I brought my car in for service due to an electrical problem hard starting etc. After having it almost 48 hours they said they couldn't find the problem. I suggested that they try checking the battery first. After they did they said I needed a new battery. I was always taught to start with the simplest thing first and work backwards. I will never be getting my car serviced again at David's Dodge. Very dissatisfied More

by mlaird857 Verified Customer Verified Customer

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Great experience We had a great experience at David Dodge. Our salesman Gary was very nice and informative and got us out of there rather quickly. Glad I made the trip We had a great experience at David Dodge. Our salesman Gary was very nice and informative and got us out of there rather quickly. Glad I made the trip. More

by delo427 Verified Customer Verified Customer

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A Raving Fan Great people throughout the organization! Very attentive to our needs...no pressure...willingness to answer all questions and concerns. Great selectio Great people throughout the organization! Very attentive to our needs...no pressure...willingness to answer all questions and concerns. Great selection and neat professional facilities. Highly recommend a visit! More

by cahrens810 Verified Customer Verified Customer

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