Easy to schedule, great customer service.
I needed a part to be ordered so very quick.
I needed a part to be ordered so very quick.
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by bree.roberts41005
Verified Customer
Verified Customer
Service Price Transparency
Feb 25, 2026 -
McCluskey Chevrolet responded
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Was extremely disappointed that I had to pay almost $200
for a diagnostic test. Wish I would’ve known that prior to my appointment. I would have gone elsewhere.
for a diagnostic test. Wish I would’ve known that prior to my appointment. I would have gone elsewhere.
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by Rachellevi21
Verified Customer
Verified Customer
Service Price Transparency
Feb 23, 2026 -
McCluskey Chevrolet responded
We regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (513) 741-1111 so we can make your experience a positive one.
HORRIBLE CUSTOMER SERVICE.
I WILL NEVER BUY FROM HERE AGAIN!!!! 4-5 years this problem has yet to be resolved.
In 2021 I bought a 2022 Chevrolet Silverado 1500 LTD. Part of my
I WILL NEVER BUY FROM HERE AGAIN!!!! 4-5 years this problem has yet to be resolved.
In 2021 I bought a 2022 Chevrolet Silverado 1500 LTD. Part of my purchase included a spray in bed liner. I was told at the purchase that I would be contacted about scheduling the spray in liner. I waited several weeks before I attempted to contact this dealership after not hearing anything. I was told to leave a message, and someone would be back in contact with me. That never happened! I then received a e-mail about getting my car serviced there. I replied that I would not schedule any service until the spray in liner was resolved. I was told that the message has been passed along to the service manager and I should receive a reply promptly. Never happened. Time passed, and now in 2026 the original sales rep. Tony Belafonte, contacts me to see if I want to purchase a new vehicle. I told him that the spray in liner that was supposed to come with the original purchase never happened. Weeks of texting Tony, sending pictures of the truck bed, and more texting went on. Last text I received on Jan 22, 2026 was “Yeah, they are trying to find the deal. It was so long ago… next time I’m in I’ll give it [picture of truck bed with no liner] to the manager… Hang in there. I’ll know something the first part of next week.” Its now Feb, 20,2026. Almost, a month later and I have no response. This is horrible communication, customer service, and customer relations!!! Everyone at that dealership who is involved with this should be ashamed of themselves! Once they get your money, they no longer care about you as a customer!
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by matt.howard439
Feb 26, 2026 -
McCluskey Chevrolet responded
We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.
Mar 03, 2026 -
matt.howard439 responded
It is now 3/3/2026 and still have not had anyone reach out to me. Am I to wait another 4 years for this "reach out"? If you ever decide to actually attempt to take care of this issue you can "reach out" on either a Friday, Saturday, or Sunday with a date I can bring my truck in to get the spray in bed liner. Thanks.
At McCluskey, you guaranteed to have peace of mind,
knowing you’re in good hands
knowing you’re in good hands
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by yancey.houston
Verified Customer
Verified Customer
Service Price Transparency
Feb 22, 2026 -
McCluskey Chevrolet responded
We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
Last two times I’ve been there, it took 2 hours for an
oil change. It normally takes 1 hour. Two hours is unacceptable.
oil change. It normally takes 1 hour. Two hours is unacceptable.
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by marybeth.henning
Verified Customer
Verified Customer
Service Price Transparency
Feb 22, 2026 -
McCluskey Chevrolet responded
We regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (513) 741-1111 at your earliest convenience to discuss how we can turn this experience into a positive one.
Employees are very professional and seem like they know
what they’re talking about concerning their product
what they’re talking about concerning their product
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by boblank61
Verified Customer
Verified Customer
Service Price Transparency
Feb 21, 2026 -
McCluskey Chevrolet responded
Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Everything was clear about payment had no confusion when
time to check out it was no problem
time to check out it was no problem
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by ljnk3
Verified Customer
Verified Customer
Service Price Transparency
Feb 21, 2026 -
McCluskey Chevrolet responded
We really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!
The lack of knowledge on defected parts on a trax
Chevrolet the dealers dont tell you paying triple the amount of a 2017 car
Chevrolet the dealers dont tell you paying triple the amount of a 2017 car
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by mitchellhumble45
Verified Customer
Verified Customer
Service Price Transparency
Feb 22, 2026 -
McCluskey Chevrolet responded
Thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (513) 741-1111 so we can assist you further.
They are always helpful and I am never there long.
They make sure I'm taken care of every time
They make sure I'm taken care of every time
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by mrsindependant513
Verified Customer
Verified Customer
Service Price Transparency
Feb 16, 2026 -
McCluskey Chevrolet responded
We are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Check in was fast.
Our service tech was courteous and friendly. He let us know approximately how long our wait would be.
Our service tech was courteous and friendly. He let us know approximately how long our wait would be.
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by erinadkins80
Verified Customer
Verified Customer
Service Price Transparency
Feb 16, 2026 -
McCluskey Chevrolet responded
We're happy you found our staff to be so supportive during your experience here at McCluskey Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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