Gary Eichman

I brought my vehicle in on Thursday, July 3, 2025, and picked it up later that same day. I was told the issue had been resolved. However, by Friday, the same problem I initially reported was still occurri picked it up later that same day. I was told the issue had been resolved. However, by Friday, the same problem I initially reported was still occurring, even after I paid $514. I returned the vehicle on Saturday morning and informed them that the issue had not been fixed. After not resolving the issue during the initial diagnostic, I’m now being quoted an additional charge of over $350 for further diagnostic time—on a problem that should have been properly addressed during the first visit. At this point, I’m out $514, and my vehicle still has the exact same issue I originally reported when I scheduled the appointment and checked it in. More

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We were having issues while driving thru South Carolina and looked up the closet dealership from the highway and it was Lug off Chevrolet. Dropped the truck off with transmission issues and rented a car ba and looked up the closet dealership from the highway and it was Lug off Chevrolet. Dropped the truck off with transmission issues and rented a car back to Ga. Brain said they diagnosed the problem as a transmission sensor and gave us the price of $2800.00 dollars I approved repair. Days later they said it needed a new transmission at the cost of $7700.00 and I asked if the $2800,00 would be credit to the cost of a new one and they said no. I argued they miss diagnosed the problem and why should I trust their word now, Decide to go and tow our vehicle back to Ga and had a Chevrolet dealership in Greensboro replace the transmission with the same GM trans with warranty at $6400.00. I do not recommend using them for service. More

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Worst experience I've had with trying to get my vehicle repaired at this delaership repaired at this delaership More

by Howard Verified Customer Verified Customer

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Personalized service, very polite and considerate, great people. Service was completed satisfactorily and on-time people. Service was completed satisfactorily and on-time More

by Danroyston Verified Customer Verified Customer

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Too long a wait . Inform AAA of the need for an appointment before leaving vehicle. Inform AAA of the need for an appointment before leaving vehicle. More

by joannbbclarkson Verified Customer Verified Customer

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The service department was very professional and efficient. They had my vehicle before they had promised. efficient. They had my vehicle before they had promised. More

by williams_dale Verified Customer Verified Customer

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The only complaint was it took so long to be able to get a appt. My mom was without a car for over 2 weeks a appt. My mom was without a car for over 2 weeks More

by kcsd63 Verified Customer Verified Customer

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Outstanding staff, Kasey & Caleb really got it going on. In and out without a issue. In and out without a issue. More

by SCBORN1989 Verified Customer Verified Customer

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They repaired a crack ithat was n the windshield when I purchased the car. They were quick and professional. Great job guys! purchased the car. They were quick and professional. Great job guys! More

by angelfrank0209 Verified Customer Verified Customer

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I can’t tell you how appreciative I am of my hometown dealership! I thought I had a major leak in my Tahoe and it was near closing time but they all made time to check it out to make sure it wasn’t anyt dealership! I thought I had a major leak in my Tahoe and it was near closing time but they all made time to check it out to make sure it wasn’t anything serious before I drove home. Casey(girl), Caleb and the technicians all really took care of me! Thank you! More

by SHANNONBRAZELL Verified Customer Verified Customer

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