Caleb & Kasey is were great.
Kept me updated and didn’t have me waiting long
Kept me updated and didn’t have me waiting long
More
by SCBORN1989
Verified Customer
Verified Customer
Service Price Transparency
Jul 22, 2023 -
Lugoff Chevrolet Buick GMC responded
Quality customer service is always our number one priority, and we're happy to hear that Caleb and Kasey met your expectations. Thank you for choosing Lugoff Chevrolet Buick GMC, we look forward to having you as one of our valued customers for many more years to come!
Trevor Reames, tdreames@gmail.com
They gave excellent customer service and was very prompt
and fast in servicing my vehicle.
and fast in servicing my vehicle.
More
by CYNTHIARENAROBINSON777
Verified Customer
Verified Customer
Service Price Transparency
Jul 22, 2023 -
Lugoff Chevrolet Buick GMC responded
Thank you for choosing Lugoff Chevrolet Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Trevor Reames, tdreames@gmail.com
This dealership has caused me so much chaos since I
bought my vehicle from them which is under two years ago and I’ve had a new transmission a new thermostat now I need other major parts replaced. I ha
bought my vehicle from them which is under two years ago and I’ve had a new transmission a new thermostat now I need other major parts replaced. I had a warranty is just ran out, but I was told prior to that it would work, and they already had an appointment for me however when .This dealership has caused me so much chaos since I bought my vehicle from them which is under two years ago and I’ve had a new transmission a new thermostat now I need other major parts replaced. I had a warranty. It just ran out but I was told prior to that it would work, and they already had an appointment for me. However, when I came in for my appointment, I was told that I had to pay out of pocket, in the beginning when I got my truck they had my truck for about 4 to 5 months with no courtesy car given and that was literally a few months after I bought the vehicle from them. Thankfully I did have the warranty so the transmission was covered. However, I was back in there within a few months and a few times after that as well I wouldn’t recommend buying or going to this Dealership for service they seem pretty backed up as well even for a regular oil change personally, I would sue them if you have any issues like I did and if you need a good lawyer, let me know I’ll give you mine
More
by ALLE
Verified Customer
Verified Customer
Service Price Transparency
Jul 25, 2023 -
Lugoff Chevrolet Buick GMC responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.
Trevor Reames, tdreames@gmail.com
The service was excellent.
Everyone was kind and kept me up to date with my car.
Everyone was kind and kept me up to date with my car.
More
by DIONNETHOMAS918
Verified Customer
Verified Customer
Service Price Transparency
Jul 20, 2023 -
Lugoff Chevrolet Buick GMC responded
Thank you for choosing Lugoff Chevrolet Buick GMC. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
Trevor Reames, tdreames@gmail.com
Got the job done in a timely manner and very courteous
work staff . Very helpful. Truly satisfied
work staff . Very helpful. Truly satisfied
More
by Lylescharles
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Heather Hagan, Chris Hunter
Jul 16, 2023 -
Lugoff Chevrolet Buick GMC responded
Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!
Trevor Reames, tdreames@gmail.com
Pour service and refused to finish a job they started.
the manager was very rude.
the manager was very rude.
More
by Jeremybunch
Verified Customer
Verified Customer
Service Price Transparency
Jul 19, 2023 -
Lugoff Chevrolet Buick GMC responded
Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.
Trevor Reames, tdreames@gmail.com
Very professional.
Service is done in a timely matter. The people that work there seem to be friendly.
Service is done in a timely matter. The people that work there seem to be friendly.
More
by TMEALEY2
Verified Customer
Verified Customer
Service Price Transparency
Jul 10, 2023 -
Lugoff Chevrolet Buick GMC responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Trevor Reames, tdreames@gmail.com
Great communication from service department.
They squeezed my alignment in for me at last minute. The price was also $40 less than I’m used to paying as well!!
They squeezed my alignment in for me at last minute. The price was also $40 less than I’m used to paying as well!!
More
by Cndsmile
Verified Customer
Verified Customer
Service Price Transparency
Jul 06, 2023 -
Lugoff Chevrolet Buick GMC responded
Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Lugoff Chevrolet Buick GMC, we look forward to having you as one of our valued customers for many more years to come!
Trevor Reames, tdreames@gmail.com
The customer service was excellent, when I called
everything was so professional. I will definitely recommend others to this company.
everything was so professional. I will definitely recommend others to this company.
More
by lindascott3347
Verified Customer
Verified Customer
Service Price Transparency
Jul 06, 2023 -
Lugoff Chevrolet Buick GMC responded
Linda, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lugoff Chevrolet Buick GMC, we look forward to having you as a valued customer for many years to come!
Trevor Reames, tdreames@gmail.com
Service department tighten my oil plug so much they
couldn’t get it off then wanted to charge me $600 for a new oil pan. I recommend take your vehicle somewhere else.
couldn’t get it off then wanted to charge me $600 for a new oil pan. I recommend take your vehicle somewhere else.
More
by mlbell126
Verified Customer
Verified Customer
Service Price Transparency
Jul 09, 2023 -
Lugoff Chevrolet Buick GMC responded
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. If you don't mind me asking, what is your first and last name so that we can check our system and review your deal? If you'd prefer to speak on the phone or via another forum, please feel free to contact us directly or let us know the best way to contact you and we will reach out.
Trevor Reames, tdreames@gmail.com
Dealer Reviews
Cars for Sale
Dealer Log In
