Excellent and knowledgeable service staff.
Willingness to discuss problems and solutions is a real plus.
Willingness to discuss problems and solutions is a real plus.
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by hessd
Service Price Transparency
Nov 03, 2023 -
BMW of Salem responded
We appreciate your feedback! It's great to know our knowledgeable service team at BMW of Salem could assist you and discuss solutions. We're here for any future needs, and extend our thanks, again, for you business!
Gary Glaze in Service is exceptional!
He goes above and beyond expectations. With attentive time management and communication skills, our service experience is top tier!
He goes above and beyond expectations. With attentive time management and communication skills, our service experience is top tier!
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by Shelmonkey1013
Service Price Transparency
Oct 30, 2023 -
BMW of Salem responded
We couldn't be more pleased to read that Gary Glaze and our team at BMW of Salem provided you with top-tier service! We appreciate your kind words about the attention to detail and communication. Thanks for sharing your experience, we hope to work with you again soon.
Great service.
Been coming there for many years have owned several BMW’s.
Service Writer Gary Glaze is very knowledgeable & informative we truly appreciate him.
Been coming there for many years have owned several BMW’s.
Service Writer Gary Glaze is very knowledgeable & informative we truly appreciate him.
Loads of Thanks to Gary!
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by Shirley Rice
Service Price Transparency
Oct 30, 2023 -
BMW of Salem responded
Shirley, we're delighted to know that you've had consistently great service with us at BMW of Salem. It's wonderful to see your shout-out for Gary - he'll be pleased! Thanks so much for sticking with us over the years, we look forward to many more.
Everything went very smoothly.
Great service and the work was done just as it was explained to m.
Great service and the work was done just as it was explained to m.
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by FGoeth
Service Price Transparency
Oct 30, 2023 -
BMW of Salem responded
We are pleased to know the work on your vehicle was completed just as you expected it to be. The positive rating you have shared here for our team is greatly appreciated and we hope to have you back at BMW of Salem again soon!
The service department is friendly and efficient.
There is no pressure to buy something I don't need.
There is no pressure to buy something I don't need.
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by beemerdriver
Service Price Transparency
Oct 24, 2023 -
BMW of Salem responded
We're glad to know you had a positive experience with our service department at BMW of Salem. We always aim for friendly, efficient and pressure-free services and couldn't be happier to see we achieved this during your visit. If there is anything further our team can do to assist you in the future please don't hesitate to reach out.
Great job, quick service, friendly staff easy to schedule
nice waiting area clean and inviting
nice waiting area clean and inviting
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by nicole.beck1
Service Price Transparency
Oct 23, 2023 -
BMW of Salem responded
Nicole, thank you for bringing your vehicle in for service with our team at BMW of Salem. Providing you with a clean, inviting and quality experience was our pleasure.
Great service experience on my Z4.
Work was done well and quickly. Thank you Salem BMW!
Work was done well and quickly. Thank you Salem BMW!
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by Steve
Oct 18, 2023 -
BMW of Salem responded
Thank you as well, Steve! Our team was happy to get the opportunity to work with you and we hope to provide quality and quick service to you again down the road.
The staff are great and they did a good job on my car.
I am just as bit disgusted at how they nickel and dime us charging a $2.95 fee for paperwork and the labor rates give me pause. I know that the mecha
I am just as bit disgusted at how they nickel and dime us charging a $2.95 fee for paperwork and the labor rates give me pause. I know that the mechanics aren’t getting very much
of that charge. In today’s world, with prices so high, I wonder how much of this overhead is truly necessary.
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by BMW owner with reservations
Service Price Transparency
Oct 13, 2023 -
BMW of Salem responded
We appreciate your feedback and understand your concern in regards to the invoice you received for repairs made. I can assure you, we aim to provide value for our services, but we also realize that every detail matters when it comes to customer satisfaction. I'd be happy to discuss this further with you so we can address any reservations you may have. Please feel free to reach out at your convenience
Chase Petersen - Service Manager - 971-273-4377
I just moved to the area, and have worked with BMW
dealerships in multiple locations. Nobody has taken care of me as well as Gary. He was easy to work with, made sure things were done quickly, and had
dealerships in multiple locations. Nobody has taken care of me as well as Gary. He was easy to work with, made sure things were done quickly, and had me on my way. Excited to work with him in the future!
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by Kyle
Service Price Transparency
Sep 12, 2023 -
BMW of Salem responded
Welcome to the Salem area, Kyle! We are happy to know you were pleased with the level of care provided by our team member, Gary. We too are excited to work with you again down the road.
They were professional, courteous, timely.
Honored my appointment time slot. Our Z4 was taken in for diagnosis on time and video by technician was well done, showing what the issue eas with o
Honored my appointment time slot. Our Z4 was taken in for diagnosis on time and video by technician was well done, showing what the issue eas with our air conditioner compressor. I intentionally brought our car here grom Portland out of appreciation for their support of BMWCCA in proving morning refreshments and afternoon barbeque following the BMWCCA Covered Bridge Tour.
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by mksessions
Service Price Transparency
Aug 10, 2023 -
BMW of Salem responded
We greatly appreciate the kind review you have shared for our service team, and couldn't be happier to read our support of BMWCCA brought you to us. It is always a pleasure to find when we share values with our customers. Looking ahead, the team here at BMW of Salem hopes to get the opportunity to serve you again.