Gary Haim

I have had two disgusting experiences in that dealership. That dealership charges more fees than any other dealership in Miami. That makes me wonder if those positive reviews are real or fake because those p That dealership charges more fees than any other dealership in Miami. That makes me wonder if those positive reviews are real or fake because those people there took advantage of me, for being uneducated when it comes to buying a car, that I ended up paying for Corolla a lot of money, and now that car is not even worth what I financed. Those people are really manipulative and misleading. They should be ashamed. By the way, those people are not that friendly when you tell them some real truths in their faces about all the crap that they charge you, that in the end goes straight to their pockets. More

Report | Print

Disappointed and Dissatisfied Customer Rating is zero for deceiving me! This will sum it up for Toyota. "I SWITCHED TO A CHEVY"! I AM SURE YOU HAVE SEEN THE COMMERCIAL. Also poor employee r Rating is zero for deceiving me! This will sum it up for Toyota. "I SWITCHED TO A CHEVY"! I AM SURE YOU HAVE SEEN THE COMMERCIAL. Also poor employee relations Mr. Gary Haim and Mr.Rushie Reid of Toyota North Miami. More

Report | Print

Telling lies just to get you into the dealership I called to schedule a sticky dashboard change service. On the phone lady told me, that my car is qualified for this. I scheduled an appointment for 1 I called to schedule a sticky dashboard change service. On the phone lady told me, that my car is qualified for this. I scheduled an appointment for 10:30 am next day than I spent hour to come to the dealership. And then assistant service manager Jorge Pelayo told me, that my car is too old for this. I spent half of my only day off on this useless trip. Worst service ever. They just want you to come no matter what. More

Report | Print

Worst Car Buying Experience Worst car buying experience. I cancelled 2 other appointments today to drive 30 miles from my home because I was referred to Toyota of North Miami by Worst car buying experience. I cancelled 2 other appointments today to drive 30 miles from my home because I was referred to Toyota of North Miami by the Costco Auto Program. First off, the person I had made the appointment with Ernesto Hidalgo, the one I was sent to by Costco was supposedly gone for the day. Never called to tell me he was leaving. My file had been given to another sales person called Gary Haim, he told me he was the general manager and if that’s true, I’m surprised that dealership is still in business with the kind of customer service we received from that man. Within the first 2 minutes, he told me it would be impossible to get the Highlander I wanted because I told him I wanted the black Limited Platinum. What a great first impression. My husband had to ask him several times if he had any platinums on the lot that we could see and after several times of telling him we would like to see one, he finally said he had one and stalled for a while to take us out to see that car. While seeing the one on the lot, he was very unfamiliar with the car and its features. I asked questions about the rims for the Platinum package and couldn’t answer them. He also made some negative comment when I told him I liked the Platinum package because of the panoramic moonroof. He was very negative about everything. I think once he knew he wasn’t going to sell us the one on the lot, he didn’t care to treat us right. On the way back in, left us out in the lot and came in thru a different door and we were lost for a while not knowing where he went. I have never seen anything like this. As per the Costco program, the dealer is supposed to provide the customer with the Costco price in writing on arrival there. Not once did he do that in the one hour we were there in spite of me asking him several times. I haven’t bought a new car in 10 years but I don’t recall my last experience being unpleasant like this. I just contacted the Costco Auto Program and reported my experience at this dealership. Stay away from this place. More

Report | Print

Happy So excited about my new car. Unbelievable experience at this dealership. Many thanks to Gary Haim for helping me as much as he did. Happy I think woul So excited about my new car. Unbelievable experience at this dealership. Many thanks to Gary Haim for helping me as much as he did. Happy I think would be the best word, with the assistance and my car. More

Report | Print