Gary Harms | Page 6

My sons Trax I needed to trade my sons lease in for a car ... Gary and my sales person were amazing and made the process seamless and fun. I needed to trade my sons lease in for a car ... Gary and my sales person were amazing and made the process seamless and fun. More

by BETH Foster Verified Customer Verified Customer

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Super easy process Carl Black Chevrolet made this car-buying process easy and quick. I had a good idea of what I wanted when I walked in, but they allowed me to check ou Carl Black Chevrolet made this car-buying process easy and quick. I had a good idea of what I wanted when I walked in, but they allowed me to check out a few vehicles, take a test drive and weren’t pushy when it came to agreeing on terms. Everyone I came in contact with was friendly and helpful. I enjoyed the process and they seem to really want to make the customer happy. More

by JS Verified Customer Verified Customer

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Worst place ever To make a long story short, I bought a lightly used vehicle from them. I had it a little over 4 months. It was in my possession for about a month of t To make a long story short, I bought a lightly used vehicle from them. I had it a little over 4 months. It was in my possession for about a month of that, not consecutive time. The rest of the time it was in their service dept.. I had 5 loaners, went for weeks with no contact, once for over a month. They would not take the truck back, offered me a very mediocre deal on trade, at a loss to me of course. At the end of the day, I took a loss of thousands, and I went elsewhere, because I wouldn't give these crooks another dollar. These are the kind of people that give dealerships a bad name. Also, GM was no help here either. They do not stand by their product, or care about the consumer. Stay far away from GM, and any Carl Black location. More

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Love my new Silverado Carl Black is the best dealership I have had the pleasure so business with. This is my 5th vehicle that i have purchased from Carl Black Chevrolet. Th Carl Black is the best dealership I have had the pleasure so business with. This is my 5th vehicle that i have purchased from Carl Black Chevrolet. Their customer service is top notch and they make you feel like family. Thank you More

by MJP880 Verified Customer Verified Customer

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VERY HELPFULL AND FRIENDLY STAFF Super great folks to deal with. They go above and beyond. best price I could find. Didn't fell pressured at any time. Thanks again! Super great folks to deal with. They go above and beyond. best price I could find. Didn't fell pressured at any time. Thanks again! More

by CONQUEST Verified Customer Verified Customer

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Rude and obnoxious Gary harms said he was the general manager, and couldn’t find my keys. So I had to pick up the car the next day. I said I need it today, he said he wa Gary harms said he was the general manager, and couldn’t find my keys. So I had to pick up the car the next day. I said I need it today, he said he was done with this conversation and basically told me to screw off More

by Jasonbarger213 Verified Customer Verified Customer

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The greatest dealer ever Carl black Chevrolet is my choice to purchase my own vehicles and have them serviced. After the great service I received there many times I could thi Carl black Chevrolet is my choice to purchase my own vehicles and have them serviced. After the great service I received there many times I could think of nowhere else to go. There are sales staff and service staff is incredible More

by Howellvette Verified Customer Verified Customer

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No pressure salesmen! I went into dealership to basically look at their Tahoes, I really didn’t know if I was going to trade for sure. They made the process so hassle fee a I went into dealership to basically look at their Tahoes, I really didn’t know if I was going to trade for sure. They made the process so hassle fee and easy! No pressure by salesman, Kiante Young, whatsoever. More

by DEBRA.JAMES Verified Customer Verified Customer

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Repeat customer This was the third vehicle we have purchased from Carl Black. They have always treated us fairly. George, our salesperson, always does an outstandin This was the third vehicle we have purchased from Carl Black. They have always treated us fairly. George, our salesperson, always does an outstanding job. Gary always makes it a point to come by and talk with us. They always thank us for coming back. We will continue this tradition. More

by MRO2000 Verified Customer Verified Customer

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Nightmare of an experience Well to start off I scheduled an appointment 2 weeks in advance and when I got there for my appt. I was told it would not be seen for 4 days so not su Well to start off I scheduled an appointment 2 weeks in advance and when I got there for my appt. I was told it would not be seen for 4 days so not sure why I needed to schedule an appointment. They also did not have any courtesy vehicles for me to use. Next the dealership lost my keys and expected me to just go without a vehicle until they could find my keys. After telling them multiple times I was not leaving without a vehicle they finally gave me a courtesy vehicle. When they still could not find my keys after 4 days they made me a new set. I then called to schedule for them to fix my vehicle and they once again had no courtesy vehicle for me so had to continue driving my unsafe car for 2 weeks and I finally called them to let them know it was not wanting to start and getting worse etc. and they finally had a vehicle for me to use. They then fixed the vehicle and 5 days later my engine light came back on and so I took it back and they came up with multiple other problems that they never diagnosed the first time and completely missed so who knows if they even diagnosed the correct part. After all of this we are now in a dispute because I am not going to pay to fix these other parts that were missed the first time and they are expecting me to pay half towards it when it was their miss in the beginning. They obviously did not do a very thourough diagnostic inspection on my vehicle. More

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