Gary Hasselman | Page 24

Oil change I’ve asked every time I’ve had my vehicle serviced to have it vacuumed. It’s never happened. Ever. I just hope that I’m not being overlooked because I I’ve asked every time I’ve had my vehicle serviced to have it vacuumed. It’s never happened. Ever. I just hope that I’m not being overlooked because I’m driving a used vehicle. More

by misskittydawn Verified Customer Verified Customer

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Fast, courteous service Jaime Avery was very professional and helpful. Clean, comfortable waiting area. Staff identified stripped oil plug and replaced it. Inspsection iden Jaime Avery was very professional and helpful. Clean, comfortable waiting area. Staff identified stripped oil plug and replaced it. Inspsection identified possible future problems. I was very satisfied More

by windbill8 Verified Customer Verified Customer

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Always very helpful and no concern is too trivial for them t they always go the extra mile, and always are hsppy to do their best to help a customer,.............. ....... ..... .... ..... ... .... they always go the extra mile, and always are hsppy to do their best to help a customer,.............. ....... ..... .... ..... ... .... .... .... ... .... ..... it's never hard to get an appointment for service, always fast and reliable More

by youaresostupif Verified Customer Verified Customer

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Timely service I had a low tire, Greg got right on it, and I ended up needing a new one. Parts had it in stock and I was good to go! I had a low tire, Greg got right on it, and I ended up needing a new one. Parts had it in stock and I was good to go! More

by farmer13 Verified Customer Verified Customer

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Had an oil change They where really fast helpful n nice. I love going to Holmes automotive center and always tell friends and family to go there because they treat you They where really fast helpful n nice. I love going to Holmes automotive center and always tell friends and family to go there because they treat you really good and they are fast. More

by kathyryan986 Verified Customer Verified Customer

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Excellent as always . Love working with chuck and jamie. never a hassle. always trying to help you out and will get you in and out as fast as anyone. . Love working with chuck and jamie. never a hassle. always trying to help you out and will get you in and out as fast as anyone. More

by philweishaar Verified Customer Verified Customer

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Oil change And Tire rotation Called and spoke with Jamie Avers about getting our oil changed and tire's rotated when we were on a trip East of Abilene. He said to stop in on the Called and spoke with Jamie Avers about getting our oil changed and tire's rotated when we were on a trip East of Abilene. He said to stop in on the way by and see how their schedule looked and if possible he fit us in. So we did, and Jamie was busy with another customer. Jamie had informed Greg Bilderback and Chuck Loader that we may be stopping by. Since Jamie had communicated with the service team Greg was able to fit us into their busy schedule. Our Thanks goes out to Jamie, Greg, Chuck and Dave for all of their Help. We would like to also Thank Gary Hasselman the service manger for putting such a Great and helpful service team together at Holm Automotive Center! More

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Outstanding customer service My back left door of my 2014 Chevy Sonic was damaged due to a recent accident and I have done business with Holm in past and they've continued to exce My back left door of my 2014 Chevy Sonic was damaged due to a recent accident and I have done business with Holm in past and they've continued to exceed my expectations thus far. From their service advisor to their service manager everyone was extremely nice and knowledgeable about how long it would take to replace the door and worked extremely well with my insurance company to insure that I got my car back as soon as possible More

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Quick, Friendly, and Reliable When I first arrived in Abilene, I had just had my car surprise me with an engine cutoff on the highway. Luckily, Abilene was my destination, so I imm When I first arrived in Abilene, I had just had my car surprise me with an engine cutoff on the highway. Luckily, Abilene was my destination, so I immediately went into Holm (which is also a AAA certified/partnered service center) and had them take a look. Greg Bilderback (the service technician) listened patiently and intently to my explanation of the engine cutoff. He asked me a few questions and decided it might be my alternator, but to drive a little more and report back. When my problem escalated a week later, I went back. Greg was there and remembered my name and my original diagnosis. He looked, listened, and decided my problem was the alternator for sure. He offered to get me a rental car, but I decided just to wait, as he said it would take about 3 hours. He called quickly with an estimate after I left, and 3.5 hours later, he called to tell me it was all done. Greg even gave me a visual overview of all the work done and explained every step of the repair. I will be sad when I leave Abilene, because I have an immense amount of trust and respect with the Holm Automotive Center. I received a 10% discount through my AAA membership. More

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As good as it gets No high pressure sales. Enjoyed the time and questions answered by Mandi. Followed through with everything that was promised. Real professionals and g No high pressure sales. Enjoyed the time and questions answered by Mandi. Followed through with everything that was promised. Real professionals and great customer services. More

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