Gary Hayes
Gary Hayes at Mercedes-Benz of Centerville

Gary Hayes

General Manager

Mercedes-Benz of Centerville

1 Loop Rd
Centerville, OH 45459

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4.8
13 Reviews
4.8

13 Reviews

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13 Reviews of Gary Hayes

February 18, 2026

Dealership Rating
Employee Rating

Very professional and kept me informed about my car. Answered all questions and gave me paperwork needed. More

by ANNMORRISONRN
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Candi Kinder, Nick Hay

Feb 18, 2026

Mercedes-Benz of Centerville responded

It’s great to hear you felt well informed and supported throughout your C-Class service. We’re glad our team answered all your questions and provided the necessary paperwork. Thanks for sharing your positive experience.

February 01, 2026

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Service is pretty good. I think they forgot to fill up my windshield wiper fluid on my last visit. More

by SHERRI.ROBINSON16
Service Price Transparency
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Recommend Dealer
Yes
Feb 02, 2026

Mercedes-Benz of Centerville responded

Sherri, thank you for your business and this service review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

Feb 02, 2026

Mercedes-Benz of Centerville responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, Sherri, feel free to contact us at your convenience.

January 27, 2026

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They care of their customers. I had a two day appointment which included scheduled maintenance and paint shop for a minor scratch. No problem getting a courtesy vehicle!! Work co More

by olin.howard
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Recommend Dealer
Yes
Jan 27, 2026

Mercedes-Benz of Centerville responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

January 23, 2026

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Employee Rating

The customer service was friendly and helpful with the service update along what any problems that might arise More

by wbrowner
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Candi Kinder, Reggie Hawkins

Jan 23, 2026

Mercedes-Benz of Centerville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Centerville!

January 09, 2026

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Great service team. Friendly, informative and high quality service. Very pleased with the experience and the team More

by teramoor
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Candi Kinder , Erin Hungler

Jan 10, 2026

Mercedes-Benz of Centerville responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance.

January 03, 2026

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Great service department. Everyone there was very friendly and my vehicle was serviced in a timely manner. More

by CAMCKENZIE101
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Recommend Dealer
Yes
Jan 03, 2026

Mercedes-Benz of Centerville responded

Thanks for sharing about your experience with Mercedes-Benz of Centerville. We appreciate your business and hope to see you again soon!

December 18, 2025

Dealership Rating
Employee Rating

I am very disgusted with the explanation of the annoying sound of the Camera shutter opening and closing. My daughter researched the issue, only to find MB has detailed information on reducing the sound.Als More

by Gwen AdamsKyles
Service Price Transparency
Workmanship
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Recommend Dealer
No

Other Employees Tagged: Candi Kinder, Reggie Hawkins , Dan Jhaong

Dec 21, 2025

Mercedes-Benz of Centerville responded

Gwen, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

Dec 21, 2025

Mercedes-Benz of Centerville responded

Gwen, thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

November 23, 2025

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Employee Rating

Crew are always helpful and courteous. Ability to wash my car is a real plus. More

by DONNAWENKER
Service Price Transparency
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Recommend Dealer
Yes
Nov 23, 2025

Mercedes-Benz of Centerville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

November 03, 2025

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Employee Rating

The service department at this dealership is equally as good as any other service that I have visited; better than most. More

by daddio65
Service Price Transparency
Workmanship
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Recommend Dealer
Yes

Other Employees Tagged: Candi Kinder , Erin Hungler

Nov 03, 2025

Mercedes-Benz of Centerville responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

October 20, 2025

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Employee Rating

Quick, efficient. Great service! Option to use a loaner vehicle is also a great sign of customer hospitality. More

by Timzbrown9000
Service Price Transparency
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Recommend Dealer
Yes
Oct 20, 2025

Mercedes-Benz of Centerville responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mercedes-Benz of Centerville!

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