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Gary Krier
233 Reviews
233 Reviews of Gary Krier
January 29, 2020
Very good service experience!! There were no surprises as far as the recommended work to be done, the estimated cost & I was kept informed by Gary along the way as to where my vehic There were no surprises as far as the recommended work to be done, the estimated cost & I was kept informed by Gary along the way as to where my vehicle was in the process while I waited. More
by kdm0712
Verified Customer
January 28, 2020
Pathetic experience with Excessive Oil Consumption recall Acura of Brookfield may be awesome. Not sure about Acura. Last year Acura initiated Excessive Oil Consumption recall. My TL requires an additional qua Acura of Brookfield may be awesome. Not sure about Acura. Last year Acura initiated Excessive Oil Consumption recall. My TL requires an additional quart of oil every 1500 miles or so. After bothersome testing, when I was required to bring my car to dealership every 1000 miles, the problem was confirmed. My "luxury" car is burning oil like a diesel excavator. I was told that the queue is long and it may take a few months, likely until January of 2020. On my last visit, I was informed that the dealership receives only 3 to 4 kits per week and my turn would come in 2021 (My position in the queue is 205)! In meantime, I will have to carefully monitor oil level, add additional oil, damage my catalytic filter and pollute the environment. Way to go, Acura! More
by oys
Other Employees Tagged: Colin Fiedler, Derrick Petrowski , Adam Schersing
January 28, 2020
Good experience Great overall experience! Gary followed up with me via phone to keep me informed. Courtesy car is a nice option. They completed all necessary work. Great overall experience! Gary followed up with me via phone to keep me informed. Courtesy car is a nice option. They completed all necessary work. More
by Jeff Brookfield
January 21, 2020
Great service and took care of all of my needs during this visit. Work was completed quicker than I had anticipated as well. Very happy with my service at Acura of Brookfield. this visit. Work was completed quicker than I had anticipated as well. Very happy with my service at Acura of Brookfield. More
by wposteluk
Other Employees Tagged: Terry Truttschel, Colin Fiedler , Peter Agnello, Tony Glavan, Adam Schersing
January 14, 2020
The work and people are very professional. The waiting area is stocked with anything you would like to drink and snacks. On Mondays and a Friday’s they have a massage therapist that gives free neck/back m area is stocked with anything you would like to drink and snacks. On Mondays and a Friday’s they have a massage therapist that gives free neck/back massages. I waited and they put an additional service person on the job to speed it up. While waiting I talk to the Sales Manager about a possible trade in. More
by DOCWFP
January 13, 2020
Oil Change I have been working with this dealership for 19 years. Everyone is very professional, trustworthy and friendly. They always do their best when I call I have been working with this dealership for 19 years. Everyone is very professional, trustworthy and friendly. They always do their best when I call for an appointment. More
by inzsun
Other Employees Tagged: Rich Bravata, Dan Surges, Colin Fiedler, Derrick Petrowski
January 01, 2020
Efficient, friendly service Took my car in for its routine service. Drove the loaner car to the nearby mall for lunch and shopping. Gary called me when my car was ready. He expla Took my car in for its routine service. Drove the loaner car to the nearby mall for lunch and shopping. Gary called me when my car was ready. He explained everything very clearly and politely. More
by drkerb
