Gary Lau

Excellent Customer Service , very easily diagnosed way the problem was. Parts were available. Service completed in less then a hour. the problem was. Parts were available. Service completed in less then a hour. More

by cyberscrew2 Verified Customer Verified Customer

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East Tennessee Ford has top notch service and customer experience. Love the service, sales & finance team. They go above and beyond to make things right. experience. Love the service, sales & finance team. They go above and beyond to make things right. More

by PSSCHILLING Verified Customer Verified Customer

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This is our second vehicle purchase from East TN Ford, and once again they did not disappoint. Collin was incredibly understanding and went above and beyond to make sure we had a smooth, stress-free exper and once again they did not disappoint. Collin was incredibly understanding and went above and beyond to make sure we had a smooth, stress-free experience. Honestly, Collin is the least "salesy" salesman I’ve ever worked with (and I mean that as the highest compliment). No pressure, no gimmicks. Just genuine help and great service. We’re so grateful for his patience and professionalism. If you’re looking for a vehicle, we highly recommend Collin and the team at East TN Ford. More

by KENDRAHARRIS7763 Verified Customer Verified Customer

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This is my 6th car from this dealer, great experience every time. Always have good selection of vehicles every time. Always have good selection of vehicles More

by ZONITE_62 Verified Customer Verified Customer

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Service department always does a fantastic job. Very professional and accommodating at every visit. Highly recommend. Very professional and accommodating at every visit. Highly recommend. More

by STOVERWADE Verified Customer Verified Customer

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Fair, honest willing to make a fair deal Employee pricing has changed still a savings though not big Justin the sales man was honest and upfront pricing has changed still a savings though not big Justin the sales man was honest and upfront More

by TOMRACKLYEFT Verified Customer Verified Customer

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Excellent service an excellent repair service I will always deal with East Tennesse Ford Thank You so much always deal with East Tennesse Ford Thank You so much More

by JABONE0 Verified Customer Verified Customer

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They do everything right. First dealership I actually enjoy doing business with. Misty and the rest are amazing people. First dealership I actually enjoy doing business with. Misty and the rest are amazing people. More

by SLEWIS1102 Verified Customer Verified Customer

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