Gary Lau

Requested work completed correctly the first time I Thank You Will and the Service department team I will definitely recommend this Dealership You Will and the Service department team I will definitely recommend this Dealership More

by PRWTRAVEL Verified Customer Verified Customer

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East Tennessee Ford is by far the most courteous and professional sales team I’ve ever done business with. From my salesman to finance and through service you get real customer service satisfaction. Tha professional sales team I’ve ever done business with. From my salesman to finance and through service you get real customer service satisfaction. Thanks again Scotty More

by CHRWHIT2 Verified Customer Verified Customer

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For eight years, ETF service department has provided dependable, worry-free service for my vehicles. Never had to return vehicle for any failures to do what was requested or because of any workmanship dependable, worry-free service for my vehicles. Never had to return vehicle for any failures to do what was requested or because of any workmanship screwups. Cost comparable to other places. Also purchased three new cars over the 8 years. No issues. More

by CHILDXI Verified Customer Verified Customer

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Great customer service. Service was excellent and quickly. I was notified of any issues however I did not have any issues but they inspected my vehicle and were very thoroug Service was excellent and quickly. I was notified of any issues however I did not have any issues but they inspected my vehicle and were very thorough More

by MASSAROMICHAEL84 Verified Customer Verified Customer

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Great communication, upfront and honest. Called with updates and had my truck ready on time. Called with updates and had my truck ready on time. More

by BOYBURGESS Verified Customer Verified Customer

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They are willing to help you out of a situation that a different auto dealership had trapped you in. Thank you Collin different auto dealership had trapped you in. Thank you Collin More

by zimiweb1 Verified Customer Verified Customer

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Taken care of in a timely manner and stayed in contact to let me know what the issues were and when it would be finished. Much appreciated. let me know what the issues were and when it would be finished. Much appreciated. More

by 4macs1992 Verified Customer Verified Customer

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I am very satisfied with the service department at east tennessee ford. My service advisor always explains exactly what is going on and how much it should cost. tennessee ford. My service advisor always explains exactly what is going on and how much it should cost. More

by anotherbigg Verified Customer Verified Customer

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Always polite & professional. They always go over your service details! We use again. Thank you They always go over your service details! We use again. Thank you More

by catwyatt57 Verified Customer Verified Customer

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EVERYONE W AS HELPFUL AND MADE IT EASY TO PURCHASE OUR VEHICLE[. MADE SURE WE UNDERSTOOD EVERY STEP OF THE WAY. VEHICLE[. MADE SURE WE UNDERSTOOD EVERY STEP OF THE WAY. More

by d.sharts Verified Customer Verified Customer

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