Gary Mayes

We had stopped by this dealership multiple times over the last year just looking. We knew we wanted a SORENTO, and I have done daily searches online. We really were not planning to buy that day, and especi last year just looking. We knew we wanted a SORENTO, and I have done daily searches online. We really were not planning to buy that day, and especially as late as it was in the day. I didn't even think it was possible to take it home that day if the did buy. We had a new salesman, Keaton, and if he didn't know the answers to our questions he quickly found out. The entire staff was helpful to him and us. We have had calls, emails and even follow-up help on setting up the phone to the car. I can't say enough about Quincy Shottenkirk! The salesman I was familiar with was on vacation and we had an immediate need to go to an out of state funeral. The whole team pitched in make it happen for us to be able to not have to have additional stress in a trying time. More

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It was a really good experience overall. Gary was so honest and helpful throughout the entire process. This is my second purchase through this dealer and both have by far been the best. Gary was so honest and helpful throughout the entire process. This is my second purchase through this dealer and both have by far been the best. More

by MEGANKRETZ3 Verified Customer Verified Customer

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Prompt service, very courteous and friendly. Did not put pressure on us to buy that day. Did not put pressure on us to buy that day. More

by MARILYN86 Verified Customer Verified Customer

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Easy to work with. No pressure. Very knowledgeable about your product and business. Thank you No pressure. Very knowledgeable about your product and business. Thank you More

by 3862BC Verified Customer Verified Customer

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Gary Mayes made the buying process super easy. He went above and beyond to make sure everything was taken care of for me. Highly recommend Gary at Shottenkirk Kia He went above and beyond to make sure everything was taken care of for me. Highly recommend Gary at Shottenkirk Kia More

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Knowledgeable, transparent, and honest with his customers! Treats everyone with respect and makes a great effort to get to know and understand all of your vehicle needs! customers! Treats everyone with respect and makes a great effort to get to know and understand all of your vehicle needs! More

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Great dealership very easy to work with and very friendly, we enjoyed are experience with them. friendly, we enjoyed are experience with them. More

by FREDNOTHOLD Verified Customer Verified Customer

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Had my vechile in there the for recall my floors mats was left with dust footprints all over the front driver's side left with dust footprints all over the front driver's side More

by wcarolyn946 Verified Customer Verified Customer

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Surveys are annoying. Especially when they want you to write a review of fifteen words. Especially when they want you to write a review of fifteen words. More

by gd1334 Verified Customer Verified Customer

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‼️ Advice for anyone in the market for a new vehicle; I 10 out 10 do ❌NOT❌ recommend going through Shottenkirk Kia of Quincy (Brian Lewis) as well as the finance department at Shottenkirk Chevrolet (Nathan 10 out 10 do ❌NOT❌ recommend going through Shottenkirk Kia of Quincy (Brian Lewis) as well as the finance department at Shottenkirk Chevrolet (Nathan Herzing - finance manager and Lonnie Schuyler - General Manager). I recently purchased a Kia Carnival listed at the Kia dealership in Quincy, IL. The whole experience was absolutely beyond horrible and still is 2 weeks later. They were extremely rude to my husband and I the whole time, harassed me at work by calling me and raising their voices, being smart-a$$es insinuating that I was lying, etc - to the point of me being in tears because they were trying to tell me I owed them another $2,900 two weeks after signing paperwork, agreements and contracts. They sent me emails and left voicemails as well. They tried to blame us for THEIR mistakes and literally told my husband he needed to “man up”. They threatened to not turn in my title and license application two weeks after purchase agreement had already been signed by both me and the finance manager AND after they had already collected the full purchase price amount on the agreement. Shouldn’t they have already sent off my title and license application as 14 days had already passed since I purchased the vehicle? They told me they would come get my vehicle if I did not pay the $2,900 they said I supposedly owed because THEY messed up on the paperwork and purchase agreement (they already cashed the check I gave them from my bank and received my $500 deposit to hold the vehicle which all equaled the full purchase amout reflected on the signed purchase agreement). They also told me they would not sell me the vehicle at all if I didn’t purchase the premier warranty that said OPTIONAL (so I ended up agreeing simply because I love the car). Everything and everyone listed above were overall incredibly unprofessional and did not represent the kind of employee’s or reputation I would think a dealership would or should want at Kia and Chevy Shottenkirk whatsoever. If I could go back in time, I would have walked away the first time they were rude to my husband and/or me. I’ve never been through such a horrible experience with a dealership in my life and I will never go back there. Side note; IF you do happen to do business with them, The ONLY person I would recommend/advise you to go with as far as an employee in sales is Gary Mayes or Karri Walker - they are both Sales & Leasing Specialist at Shottenkirk Kia. They were kind and seemed like genuine people that wanted our experience to be a good one. More

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