Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Gary Poarch
Gary Poarch at Audi Marin

Gary Poarch | Page 9

Service Advisor

Audi Marin

700 Francisco Blvd W
San Rafael, CA 94901

Contact Me
4.8
103 Reviews
4.8

103 Reviews

Write a Review

103 Reviews of Gary Poarch

September 30, 2023

Dealership Rating
Employee Rating

Always knowledgeable and punctual. I really enjoy having them taking care of my car. Thank you. More

by cynwoods
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Proctor , Gene Frank, Jason Arnold

Print
Nov 28, 2023

Audi Marin responded

Thank you for your kind words about our service team's knowledge and punctuality. We're committed to providing top-notch service and are grateful for your trust.

September 25, 2023

Dealership Rating
Employee Rating

Ok, Brittany was our service contact, very professional and friendly! Car was taken care of, video sent, that was awesome!!! More

by WMBYRNE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Stoica , Gene Frank, Brittany Myers, Ryan O'Sullivan, Danny Roque

Print
Nov 14, 2023

Audi Marin responded

Thank you for recognizing Brittany's professionalism and friendliness. We're glad you appreciated the video updates, and we aim to continue providing awesome service.

September 25, 2023

Dealership Rating
Employee Rating

Professional, willing and polite service people, but didn’t get the job done. Brought the car in with a dashboard warning signal. They couldn’t reproduce it, but as soon as I got it home, the same signa More

by DICKROTHKOPF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 14, 2023

Audi Marin responded

We apologize for any inconvenience you experienced regarding the dashboard warning signal. Please reach out to us directly so we can address this issue promptly and ensure your complete satisfaction.

September 21, 2023

Dealership Rating
Employee Rating

My service representative was pleasant and made every effort to have my car serviced in a timely manner. More

by JBRENNAN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brittany Myers

Print
Nov 14, 2023

Audi Marin responded

Thank you for acknowledging the efforts of your service representative in ensuring your car was serviced in a timely manner. Your satisfaction is our goal.

September 15, 2023

Dealership Rating
Employee Rating

This is a top notch outfit. They identify their weakness and improve on them effectively. Best Audi dealer in the Bay Area. More

by rquinta27
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Stoica , Gene Frank, Brittany Myers

Print
Nov 13, 2023

Audi Marin responded

We appreciate your kind words about our dealership being a top-notch outfit. Continuous improvement is crucial to us, and we're thrilled to be recognized as the best Audi dealer in the Bay Area. Thank you for your support

September 13, 2023

Dealership Rating
Employee Rating

Allows get top notch service from the team at Audi. Amy and Gary have always taken good care of my concerns. More

by BRWNSOO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Stoica

Print
Nov 28, 2023

Audi Marin responded

Your feedback is invaluable to us, and we appreciate the opportunity to address your comments. We are committed to delivering exceptional service, and your input helps us continuously improve. Amy and Gary appreciate your kind words. Consistency in delivering top-notch service is our priority, and we're grateful for your trust in us to care for your concerns.

September 12, 2023

Dealership Rating
Employee Rating

always friendly and informative! been going for there for 12 years. love my audis and working with them More

by koramakena15
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Nathan Proctor , Gene Frank, tyler!

Print
Nov 28, 2023

Audi Marin responded

Your feedback is invaluable to us, and we appreciate the opportunity to address your comments. We are committed to delivering exceptional service, and your input helps us continuously improve. Thank you for your loyalty over the past 12 years. We're pleased to have been a part of your Audi ownership journey. We look forward to continuing to provide you with friendly and informative service for many more years to come.

September 11, 2023

Dealership Rating
Employee Rating

Amy was fantastic! Audi Marin is Fantastic! Audi on Demand was Fantastic! The 45 minutes it took to clear the check engine light after I picked up my car was Fantastic! More

by HAGGARD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Jay Dhillon, Amy Stoica , Ivan Baez, Gene Frank, Asma Maaroufi, Brittany Myers, Ryan O'Sullivan, Danny Roque, Mohd Sammur, Can't recall the janitor's name, but he was Fantastic!, The person that took my keys on drop off was REALLY FANTASTIC!

Print
Nov 28, 2023

Audi Marin responded

Thank you for your enthusiastic feedback on Amy and the Audi Marin team. We value your suggestions and appreciate your honesty. We'll consider your thoughts on reviews and incentives as we strive to enhance our customer experience. Your satisfaction is paramount, and we'll continue to work towards earning your praise.

September 10, 2023

Dealership Rating
Employee Rating

Gary and the team are always top notch in communicating and performing the service. Thanks. More

by JONATHAN72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Nov 28, 2023

Audi Marin responded

Thank you for recognizing Gary and our team for their top-notch communication and service. We're dedicated to maintaining this standard, and your feedback reinforces our commitment to excellence.

September 10, 2023

Dealership Rating
Employee Rating

They communicate very well, I felt the “service” for an electric car was pretty pricy. More

by JENNIFERSCHOENSTEIN28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Amy Stoica

Print
Nov 28, 2023

Audi Marin responded

We value your feedback regarding our communication and pricing. Your concerns about the service cost for electric cars are noted, and we'll review our pricing structure to ensure fairness.

1
...
8
9
10
11

Dealership Inventory (320 Vehicles)

new 2026 Audi Q5 Sportback car, priced at $59,225
2026 Audi Q5 Sportback
new
District Green Metallic exterior
Unknown
All-wheel Drive
$59,225
View Details
new 2026 Audi SQ5 car, priced at $70,282
2026 Audi SQ5
new
Mythos Black Metallic exterior
Unknown
All-wheel Drive
$70,282
View Details
new 2027 Audi Q7 car, priced at $85,559
2027 Audi Q7
new
Alopias Blue Metallic exterior
Automatic
All-wheel Drive
$85,559
View Details
new 2026 Audi Q5 car, priced at $57,141
2026 Audi Q5
new
Tambora Gray Metallic exterior
Unknown
All-wheel Drive
$57,141
View Details
new 2026 Audi A3 car, priced at $45,578
2026 Audi A3
new
Arrow Gray Pearl Effect exterior
Unknown
All-wheel Drive
$45,578
View Details
new 2026 Audi A5 car, priced at $53,300
2026 Audi A5
new
Mythos Black Metallic exterior
Unknown
All-wheel Drive
$53,300
View Details
View All Inventory