Gary Poarch
Gary Poarch at Audi Marin

Gary Poarch

Service Advisor

Audi Marin

700 Francisco Blvd W
San Rafael, CA 94901

Contact Me
4.8
76 Reviews
4.8

76 Reviews

Write a Review

76 Reviews of Gary Poarch

June 26, 2026

Dealership Rating
Employee Rating

As always, on time, professional, and a comfortable waiting area. Would recommend to anyone I know More

by sfgies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 26, 2026

Audi Marin responded

It’s wonderful to know we met your expectations with punctual service and a comfortable waiting area. Your recommendation means a lot to our team.

June 25, 2026

Dealership Rating
Employee Rating

Excellent vehicle repair for the catastrophic belt starter generator failure, with special attention to SA Gary who helped promptly complete the work, as I was from out of town and stranded thousands More

by adpettee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 25, 2026

Audi Marin responded

Thank you for letting us know how Gary and our team handled your Audi’s breakdown. We’re pleased we could get you back on the road quickly when you were stranded far from home. Wishing you safe travels and we’re here if you need anything in the future.

June 23, 2026

Dealership Rating
Employee Rating

Audi Marin did a great job servicing my Q5. Very organized and professional. Performance all the required tasks, and in a timely manner… as promised. More

by dpbmarin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 23, 2026

Audi Marin responded

Thank you for trusting us with your Audi Q5 service needs. We're glad our team’s organized and professional approach met your expectations and that every task was completed on schedule.

June 20, 2026

Dealership Rating
Employee Rating

I like Audi Marin but ABSOLUTELY can't stand this qustionaire that follows every service! Stop sending these Amy ( service rep ) is fabulous and should be highly compensated for her employment More

by lauriefriday
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

Audi Marin responded

Thank you for taking the time to share your experience. If you would like to further discuss your visit, feel free to contact us at your convenience.

June 19, 2026

Dealership Rating
Employee Rating

Identified the check engine warning of Ad Blu pump malfunction & did proper replacement...unfortunately 2 yrs outside warranty More

by tom d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 22, 2026

Audi Marin responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Audi Marin.

June 17, 2026

Dealership Rating
Employee Rating

Vehicle delivered on time and work was completed satisfactorily. Loaner vehicle was clean and accommodating. More

by etmmjd
Recommend Dealer
Yes
Jun 17, 2026

Audi Marin responded

Thank you for the five-star review. We’re glad your Audi A6 was ready on time and that the loaner was clean and comfortable. Let us know if there’s anything else we can help you with.

June 16, 2026

Dealership Rating
Employee Rating

Got the job done and done well . Friendly and helpful crew they were. Made it a pleasant experience More

by Montereyrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Nathan Proctor, Bobby Collins

Jun 16, 2026

Audi Marin responded

We appreciate your kind words. It’s great to know our team handled your Audi TT service smoothly and with a friendly approach. We look forward to helping with any future needs.

June 13, 2026

Dealership Rating
Employee Rating

Easy and quick scheduling Organized staff Gary is the best Glad there were no problems with car Washed my car More

by janicesbaldwin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 13, 2026

Audi Marin responded

Thank you for sharing your experience. We’re pleased scheduling your Audi Q3 service was effortless and that our team, especially Gary, kept everything organized. It’s great to know your Q3 had no issues and returned to you washed and ready to go.

June 11, 2026

Dealership Rating
Employee Rating

Arrived early yet accommodated promptly and speedily, getting me on my way in a perfect loaner car. Hard not to love working with such pleasant folks. More

by Susan Dague
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2026

Audi Marin responded

Delighted we accommodated your early arrival and got you into a loaner for your Audi A4 allroad so quickly. Your compliments about our team’s friendliness are much appreciated. We look forward to assisting you again.

June 11, 2026

Dealership Rating
Employee Rating

sparkling accomodations. on time and rapid service. easy access and parking. quality work and review of items completed More

by bob.brannan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jun 11, 2026

Audi Marin responded

We’re glad the spotless accommodations, easy parking, and timely service met your expectations. Gary and our technicians appreciate your recognition of the thorough work and review of completed items. Thanks for trusting us with your Audi.

1
...

Dealership Inventory (205 Vehicles)

new 2027 Audi Q6 e-tron car, priced at $70,320
2027 Audi Q6 e-tron
new
Mythos Black Metallic exterior
Automatic
All-wheel Drive
new 2027 Audi SQ6 e-tron car, priced at $80,675
2027 Audi SQ6 e-tron
new
Daytona Gray Pearl Effect exterior
Automatic
All-wheel Drive
new 2026 Audi Q7 car, priced at $73,335
2026 Audi Q7
new
Mythos Black Metallic exterior
Automatic
All-wheel Drive
new 2027 Audi SQ6 e-tron car, priced at $80,880
2027 Audi SQ6 e-tron
new
Ascari Blue Metallic exterior
Automatic
All-wheel Drive
new 2026 Audi S5 car, priced at $70,039
2026 Audi S5
new
Ascari Blue Metallic exterior
Unknown
All-wheel Drive
new 2027 Audi Q6 e-tron car, priced at $77,020
2027 Audi Q6 e-tron
new
Magnet Gray exterior
Automatic
All-wheel Drive