Gary Poarch
Gary Poarch at Audi Marin

Gary Poarch

Service Advisor

Audi Marin

700 Francisco Blvd W
San Rafael, CA 94901

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4.8
103 Reviews
4.8

103 Reviews

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103 Reviews of Gary Poarch

November 13, 2026

Dealership Rating
Employee Rating

Scheduled and executed the maintenance fine. Pleasant. Transportation was scheduled fine. Purchased a trickle charger too. More

by mzweben
Recommend Dealer
Yes
Nov 13, 2026

Audi Marin responded

We're glad the maintenance on your Audi RS e-tron GT and the transportation arrangements went smoothly. Thank you for the five-star rating! Audi Marin Team San Rafael, CA

November 10, 2026

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Went in for scheduled maintenance. In and out very quick. Always a great job by the team! More

by ryjennings
Service Price Transparency
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Recommend Dealer
Yes
Nov 10, 2026

Audi Marin responded

We're glad your scheduled maintenance visit for your Audi Q5 was a quick one. Thank you for recognizing our team's consistently dependable work! Audi Marin Team San Rafael, CA

November 05, 2026

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It was my first time bringing my car in for service, specifically to take a look at a check engine light. Gary and the rest of the crew took care of it with ease and efficiency. Can't thank the team eno More

by yvocortez94
Service Price Transparency
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Recommend Dealer
Yes
Nov 05, 2026

Audi Marin responded

We're happy Gary and our service team made your first visit straightforward while addressing the check engine light on your Audi A4. Your kind words and five stars mean a lot to us. Audi Marin Team San Rafael, CA

November 02, 2026

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Consistent and dependable service both customer level and maintenance. Better payment explanation would be appreciated More

by care0
Service Price Transparency
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Recommend Dealer
Yes
Nov 03, 2026

Audi Marin responded

Thank you for your 5-star review! We're delighted to hear that you've experienced consistent and dependable service from both our customer care and maintenance teams. We also appreciate your feedback regarding payment explanations, as clear communication throughout the ownership experience is important to us. Thank you for choosing Audi Marin, and we look forward to serving you again!

November 02, 2026

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Would be nice if the dealer charged the car as a courtesy when it is in for service More

by elizabethbbou
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Recommend Dealer
Yes
Nov 02, 2026

Audi Marin responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Audi Marin Team San Rafael, CA

October 27, 2026

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Very friendly and knowledgeable. Very clean waiting area. Liked that I was sent a video of my car. More

by cynthiarigatti
Service Price Transparency
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Recommend Dealer
Yes
Oct 27, 2026

Audi Marin responded

Knowing you appreciated the video of your Audi A6 is rewarding for our service team. We’re also happy you found our staff welcoming and well informed, and our waiting area well kept. Audi Marin Team San Rafael, CA

October 27, 2026

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Gary Poarch is always friendly and professional, have worked with him for years. He makes my Audi experience great! More

by MICHELYN Good
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Recommend Dealer
Yes
Oct 27, 2026

Audi Marin responded

Thank you for your review! We're pleased to hear that Gary Poarch has consistently provided friendly and professional service and helped make your Audi experience a positive one over the years. We truly appreciate your continued trust in Audi Marin. If there is anything we could do to make your experience even better, please feel free to reach out to our team. We value your feedback and look forward to serving you again in the future.

October 23, 2026

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I have purchased numerous vehicles from this dealership over the years. Top notch dealership. Nathan Proctor is an awesome sales manager. More

by eversonpi
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Recommend Dealer
Yes
Oct 23, 2026

Audi Marin responded

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! Audi Marin Team San Rafael, CA

October 20, 2026

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Good service! Friendly staff! Gary was very helpful explaining the necessary repairs. I love my Audi More

by maritzap0
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Recommend Dealer
Yes
Oct 20, 2026

Audi Marin responded

Clear communication is at the heart of our service department. Hearing that Gary explained the necessary repairs clearly means a lot to us. We’re thrilled you love your Audi A7. Audi Marin Team San Rafael, CA

October 19, 2026

Dealership Rating
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Nathan Proctor is an absolute pleasure to work with as was Gary. Highly recommend Audi San Rafael. More

by ezra2
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Recommend Dealer
Yes

Other Employees Tagged: Nathan Proctor

Oct 19, 2026

Audi Marin responded

Thank you for your 5-star review! We're delighted to hear that Nathan Proctor and Gary provided such a positive experience at Audi Marin. We appreciate your recommendation and are glad their professionalism and support made the process enjoyable. Thank you for choosing Audi Marin, and we look forward to assisting you again in the future!

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