Gary Rockoff | Page 6

After 7 years and 100,000+ miles it was time for a new Mini convertible. Gary Rockoff made the process easy to buy the 2012 version of what we had before in our 2005. The process wasn't so much about Gary Mini convertible. Gary Rockoff made the process easy to buy the 2012 version of what we had before in our 2005. The process wasn't so much about Gary selling us a new car, but rather helping us to let go of our attachment to the 2005 and embracing the new 2012 convertible. Life is good! Thanks Gary! More

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Salesperson very friendly, told be many times about their customer satisfaction rating. I bought a used 2011 VW TDI Sportwagen in January 2012. The only issue I had during the purchase was the lack of a seco customer satisfaction rating. I bought a used 2011 VW TDI Sportwagen in January 2012. The only issue I had during the purchase was the lack of a second key/remote fob. Gary checked with the salesman that took the car in trade who indicated the previous owner had the key and he would call them to ensure they were dropping it off at the dealership. After many calls to Gary(each time he indicated he would check on the key and call me back) none of the calls were returned. I called the sales manager(got voice mail), left a message which was not returned. The bottom line is they act like any other car dealer, don't buy the car unless you have all your concerns met. Don Sargent More

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I live in Naples FL. I visited my local Mini dealer and left with very little information on the Mini Cooper as to what advantages are to buying a Mini. There price did not convince me either on what they left with very little information on the Mini Cooper as to what advantages are to buying a Mini. There price did not convince me either on what they called a deal. There was never any follow up after the visit. So, i thought that if they can not follow up on a potential sale what would happen if i had a problem? So, I went online and sent out the information on the Mini I was looking for. The only sales Person who truly made the effort was Gary Rockoff from Braman Mini in West Palm. He took the time, even on his day off, to help me locate a Mini i was looking for to give to my wife as a gift. Even after the sale Gary is still following up. Gary Rockoff showed what a true sales professional ought to be. More

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I purchased a Mini Cooper last week. Overall sales experience was excellent. Gary Rockoff demonstrated knowledge and great customer service skills. He answered all my questions promptly and courteousl experience was excellent. Gary Rockoff demonstrated knowledge and great customer service skills. He answered all my questions promptly and courteously. More

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My experience at Braman has always been positive. We have known Michael and Raj for 3 years, and have always treated us like a family member. We have been a BMW family, and recently decided to try your siste known Michael and Raj for 3 years, and have always treated us like a family member. We have been a BMW family, and recently decided to try your sister brand, Mini. Between Michael and Gary Rockoff, they walked me through several different vehicle options, helping me zero in on the model that was best for me and my family. We live in Windermere, FL, and travel 3 hours to West Palm to buy our cars. That should tell you how we feel about Michael, Raj and Gary, and how we feel about Braman. Thank you for a world class experience. More

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I originally did research for my new mini online. I went to mini's website and discovered that Braman mini in Palm Beach had the best selection. I then sent a question via e-mail and received a reply within to mini's website and discovered that Braman mini in Palm Beach had the best selection. I then sent a question via e-mail and received a reply within minutes. When I arrived at Braman mini, the customer service was excellent. My sales rep, Gary, took his time to answer all my questions. My overall experience was excellent! More

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My husband and I really appreciated Gary Rockoff's patience and all the time that he spent with us, which was considerable. He was extremely informative and clarified the different options available patience and all the time that he spent with us, which was considerable. He was extremely informative and clarified the different options available with each of the different minis we looked at, which were many. Ultimately, he wanted to be sure we were happy with our choice. It was very refreshing to see someone who obviously cares about the product he is selling AND the customer he is serving. Thank you for asking for our feedback. More

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