I won’t go back for service.
Anytime in the future.after my last appointment.
Anytime in the future.after my last appointment.
More
by tauge
Service Price Transparency
Dec 12, 2022 -
Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded
Tauge, we are disappointed to hear of the negative experience you had at our location. We would appreciate the opportunity to address your concerns. Please reach out to our Service Manager Burrell directly at (651) 638-0174 or at bnadeau@jeffbelzer.com. Thank you, and we look forward to hearing from you.
Everyone was so nice caring and professional and they
also made my kids feel welcome too . The receptionist in the front loved to play with the kids Ans answer any questions I had . I would recommend thi
also made my kids feel welcome too . The receptionist in the front loved to play with the kids Ans answer any questions I had . I would recommend this dealership to anyone
More
by Jjlyons12
Verified Customer
Verified Customer
Other Employees Tagged:
Jake Lancman
, Dave Cox, Olu Davis, Shane Pajl, Rob Robinson
Amazing I love coming here for any service my Jeep needs
it’s always quick and the job is always done right they are very helpful and customer service is great
it’s always quick and the job is always done right they are very helpful and customer service is great
More
by fieldslashana
Verified Customer
Verified Customer
Other Employees Tagged:
Jake Lancman
, Dave Cox, Olu Davis, Shane Pajl, Rob Robinson
Jun 01, 2021 -
Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded
Thank you for your very kind review! We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Roseville Chrysler Jeep Dodge RAM.
Burrell Nadeau
Service Manager
bnadeau@rosecjd.com
651-638-0185
My car was not repaired after service. Gary asked me how
my service was, I told him that the problem still existed. I told him I would need to check my work schedule before I could bring it back. Then my
my service was, I told him that the problem still existed. I told him I would need to check my work schedule before I could bring it back. Then my text string was deleted by Gary so I couldn’t even reschedule. I brought it to another dealer last Friday who fixed it.
More
by markjameszirbel
Verified Customer
Verified Customer
Jun 04, 2021 -
Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded
Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen.
Thank you for your time, Mark.
Burrell Nadeau
Service Manager
bnadeau@rosecjd.com
651-638-0185
Gary has served as my mechanical advisor for almost 20
years. He is knowledgeable, friendly, and most importantly he is trustworthy. I know I can depend on Gary to make clear to me what issues I have wi
years. He is knowledgeable, friendly, and most importantly he is trustworthy. I know I can depend on Gary to make clear to me what issues I have with my automobile and how to address them.
More
by Fred Jacobs
Verified Customer
Verified Customer
Jun 01, 2021 -
Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded
Fred, Thank you so much for your excellent review! We are so glad that Gary had the opportunity to work with you, and we are thrilled that you found your experience with us to be another positive one here at Roseville Chrysler Jeep Dodge RAM. Please don't hesitate to reach out if you need anything else.
Burrell Nadeau
Service Manager
bnadeau@rosecjd.com
651-638-0185
Gary is incredibly helpful, and the guys doing the work
are efficient and friendly. I had trouble with some previous recall work they'd done and they got me in quickly and performed the work quickly as wel
are efficient and friendly. I had trouble with some previous recall work they'd done and they got me in quickly and performed the work quickly as well.
More
by haddayr
Verified Customer
Verified Customer
Other Employees Tagged:
Jake Lancman
, Dave Cox, Olu Davis, Shane Pajl, Rob Robinson
May 26, 2021 -
Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded
It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Gary met your expectations. Thank you again for choosing Roseville Chrysler Jeep Dodge RAM, we look forward to having you as one of our valued customers for many more years to come!
Burrell Nadeau
Service Manager
bnadeau@rosecjd.com
651-638-0185
free oil change etc. declined. billed $110 when they have
coupons for $29.95 or $34 .95 all the time and coupon was not offered.
coupons for $29.95 or $34 .95 all the time and coupon was not offered.
More
by markbanashak
Verified Customer
Verified Customer
May 28, 2021 -
Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded
Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.
Thank you for your time.
Burrell Nadeau
Service Manager
bnadeau@rosecjd.com
651-638-0185
Jun 11, 2021 -
markbanashak responded
hi burrell,
my email is mark...@.... provided email contact and no reply from the service manager. i guess poor service runs all the way to the top. email redacted since no reply.
thanks,
mark
Service center (Gary) is awesome. Very straightforward
and trustworthy. Have used this service center a number of times and have been satisfied each visit. Easy process, good communication.
and trustworthy. Have used this service center a number of times and have been satisfied each visit. Easy process, good communication.
More
by phm716
Verified Customer
Verified Customer
May 24, 2021 -
Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Burrell Nadeau
Service Manager
bnadeau@rosecjd.com
651-638-0185
Thank you for the good service. I was able to easily
schedule my appointment online. I brought my car in, dropped it off and it was ready within hours.
schedule my appointment online. I brought my car in, dropped it off and it was ready within hours.
More
by haye0121
Verified Customer
Verified Customer
May 21, 2021 -
Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded
Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!
Burrell Nadeau
Service Manager
bnadeau@rosecjd.com
651-638-0185
Gary was very attentive to my service needs, communicated
clearly and promptly, and is easy to work with. I recommend Roseville Chrysler Jeep Dodge RAM for all your service needs.
clearly and promptly, and is easy to work with. I recommend Roseville Chrysler Jeep Dodge RAM for all your service needs.
More
by WD
Verified Customer
Verified Customer
May 13, 2021 -
Jeff Belzer's Roseville Chrysler Dodge Jeep Ram responded
Thank you for your business and this review. We're happy to hear Gary was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know!
Burrell Nadeau
Service Manager
bnadeau@rosecjd.com
651-638-0185