Gary Russo

Always nice to deal with. Very professional. Never had a bad experience anytime I have been there. Very professional. Never had a bad experience anytime I have been there. More

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Have bought 3 cars and use them for service. Worth the drive from Lakeland (or Tampa/Orlando) to use dealer that is old school, no high pressure sales and takes care of the customer. Worth the drive from Lakeland (or Tampa/Orlando) to use dealer that is old school, no high pressure sales and takes care of the customer. More

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Steve Choinier is an experienced, knowledgeable and professional Service Manager. He goes out of his way to stay involved in any service issue that may arise and service issues may arise from time to professional Service Manager. He goes out of his way to stay involved in any service issue that may arise and service issues may arise from time to time. He takes the time to listen and will work with the customer to resolve the matter. Steve is personable, knowledgeable and cares about providing to notch Customer Service. Thank you Dodge Chrysler Jeep for hiring and supporting Steve Choinier. Steve provides "benchmark" management skills and will do his best to make sure the customer is provided with quality service. More

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Great service prompt and courteous. My service writer Samantha was great. Will be coming back. My service writer Samantha was great. Will be coming back. More

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I am very happy doing my jeep services at the dealership everything was good and service down very fast everything was good and service down very fast More

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Purchased over priced oil change deal, then was informed they would not honor the 2nd oil change because I had traded in the Jeep. No attempt made to compromise just informed me I am out $75. Absolutely no they would not honor the 2nd oil change because I had traded in the Jeep. No attempt made to compromise just informed me I am out $75. Absolutely no customer service. Not the first time with this particular automotive group over charged me. They own a number of dealerships in my area. First time they added fees for “shop supplies” when all they were doing was programming a car fob. I pointed this out to the tech and he insisted that it was just taxes. More

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