Gavin Basso
Gavin Basso at Lia Hyundai of Hartford

Gavin Basso | Page 2

Fixed Operations Director

Lia Hyundai of Hartford

20 Jennings Rd
Hartford, CT 06120

4.6
18 Reviews
4.6

18 Reviews

Write a Review

Dealership Experience

7 yrs, 5 mos

Industry Experience

29 yrs

18 Reviews of Gavin Basso

February 10, 2024

Dealership Rating
Employee Rating

The 1st service appointment was great. The facility was clean, the people friendly and the service was fantastic. I will return to Lia of Hartford for all of my Hyundai services and repa More

by katsmandoo7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Feb 12, 2024

Lia Hyundai of Hartford responded

Thank you for telling us why you liked this service visit! Your satisfaction means a lot to us, and we're pleased you enjoyed the accommodations offered by our service department. We hope you'll continue to make Lia Hyundai your first choice for service.

February 03, 2024

Dealership Rating
Employee Rating

I have been a customer of Lia Hyundai for 20 years and have purchased 3 vehicles there: 2 Santa Fe's and my current vehicle, a 2016 Tucson. Despite the many issues (blown engine @76K miles in 2021) and re More

by loreen417
Recommend Dealer
Yes

Other Employees Tagged: Dane Morissette, Hector Morales

Feb 06, 2024

Lia Hyundai of Hartford responded

Hi, Loreen! Thank you for honoring us with your patronage over the years. We're so pleased Hector and the team continue to serve you well. Get in touch the next time we may be of assistance. We're here for you!

February 01, 2024

Dealership Rating
Employee Rating

I was satisfied with the professional courtesy and attention provided by Hector Morales while my car was in for service More

by lionelcorbin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector Morales

Feb 06, 2024

Lia Hyundai of Hartford responded

Thanks for letting us know how satisfied you were with Hector's assistance, Lionel! We're glad he provided you with his utmost support and insight at this visit. We look forward to making your next appointment just as exceptional.

January 28, 2024

Dealership Rating
Employee Rating

Dane Morrisette at Lia Hyundai of Hartford is a great service writer. This dealership in particular is very accommodating and thorough. They allow a level of interaction and discussion with the custome More

by flyankee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dane Morissette

Jan 30, 2024

Lia Hyundai of Hartford responded

We're happy to know you've had many great experiences in our service department, especially with Dane. He's a really great person to work with, and we hope you won't hesitate to reach out whenever Dane and the Lia Hyundai team may assist you with anything.

December 30, 2023

Dealership Rating
Employee Rating

The service provided was outstanding and very informative. They performed all the necessary steps to complete a job well done. I am super satisfied with their customer service! Thank you. More

by juan L Cruz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dane Morissette, Hector Morales

Jan 03, 2024

Lia Hyundai of Hartford responded

Juan, Thank you for sharing your positive experience with us! We are glad that our team was both helpful and informative. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

December 18, 2023

Dealership Rating
Employee Rating

dropped car off for service and oil change. car was finished as promised and all issue addressed. Dane did a great job of me in and out in a reasonable amount of time . Excellent top tier servi More

by jpalega
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 18, 2023

Lia Hyundai of Hartford responded

Thank you for your 5-star rating! We are happy to hear that Dane got your automotive needs taken care of- quickly and efficiently. Your safety and satisfaction are our utmost priorities. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 30, 2023

Dealership Rating
Employee Rating

Service Department made me feel so special with their constant communications and their total professionalism More

by mary1551
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Hector Morales

Nov 30, 2023

Lia Hyundai of Hartford responded

Mary, Thank you for leaving us this positive review! We are delighted that our team could provide you with the A+ service that you deserve. Our guests' satisfaction is our utmost priority. We hope to see you again the next time you are in need of automotive service!

November 28, 2023

Dealership Rating
Employee Rating

Kudos to Lia Service Department! Service Advisor Dane Morissette goes the "extra mile" to make sure I receive an appointment in a timely manner, explains what and why service is req More

by LiaSantaFeNancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dane Morissette

Nov 28, 2023

Lia Hyundai of Hartford responded

We're so happy to hear that! Thank you for letting us know how pleased you were with Dane's exceptional service. It is our pleasure to make your service visits valuable and convenient. We wish you the safest of travels until we may assist you again!

2

Dealership Inventory (272 Vehicles)

new 2026 Hyundai Venue car, priced at $23,859
2026 Hyundai Venue
new
Mirage Green exterior
CVT
Front-wheel Drive
new 2026 Hyundai TUCSON Hybrid car, priced at $31,754
2026 Hyundai TUCSON Hybrid
new
Cashmere Bronze exterior
Automatic
All-wheel Drive
new 2026 Hyundai Palisade car, priced at $53,406
2026 Hyundai Palisade
new
Creamy White Pearl exterior
Automatic
All-wheel Drive
new 2026 Hyundai Elantra car, priced at $22,220
2026 Hyundai Elantra
new
Serenity White exterior
CVT
Front-wheel Drive
new 2026 Hyundai Tucson car, priced at $30,682
2026 Hyundai Tucson
new
Ultimate Red exterior
Unknown
All-wheel Drive
new 2026 Hyundai Elantra car, priced at $25,588
2026 Hyundai Elantra
new
Ecotronic Gray exterior
CVT
Front-wheel Drive