Dealership Experience
23 yrs
Industry Experience
22 yrs, 9 mos
149 Reviews
Write a Review149 Reviews of Gavin Jaffarian
February 02, 2018
Amazing customer service! Gavin Jaffarian and his crew went above and beyond to make leasing a new Volvo XC90 a wonderful experience. Everyone I dealt with from sales to servi Gavin Jaffarian and his crew went above and beyond to make leasing a new Volvo XC90 a wonderful experience. Everyone I dealt with from sales to service to finance was pleasant and well informed. They took the time to answer my questions with great patience and sat next to me in my new vehicle to teach me how to properly use all the new functions. I never felt rushed or pushed into a hard sell. In fact they gave me plenty of time and space to make my decision without any pressure. The facilities are beautiful modern and extremely well kept. As a 16+ year Volvo customer I have never experienced such dedication and commitment to customer satisfaction as I did a Jaffarian Volvo. I only wish that I had discovered them sooner! More
Other Employees Tagged: Tom Blanchette, Mark DeFrancesco, RICHARD JOHNSON
December 08, 2017
10 of 10 AaaaaaaaAaaaplus Incredible customer service. Extremely sensitive to our needs on all fronts!!!!! Great sales process. Highly recommend to others. I see why the got t Incredible customer service. Extremely sensitive to our needs on all fronts!!!!! Great sales process. Highly recommend to others. I see why the got the Dealership of year award.. They should get again More
Other Employees Tagged: RICHARD JOHNSON
October 22, 2017
Car leasing experience The whole process was easy and seamless. I was presented a deal that I wanted. I was given good value for my trade in. Jaffarian took care of everythi The whole process was easy and seamless. I was presented a deal that I wanted. I was given good value for my trade in. Jaffarian took care of everything. All I had to do was sign papers and drive off in my new Volvo. More
Other Employees Tagged: Tom Blanchette, Matt Sorgman
October 22, 2017
Low pressure, work with your budget Great experience leasing at Jaffarian. They knew my budget and we’re able to find a car to meet my needs. Very low pressure finance situation, we were Great experience leasing at Jaffarian. They knew my budget and we’re able to find a car to meet my needs. Very low pressure finance situation, we weren’t guilted for not adding on the additional coverages (which is usually the most painful part). More
October 04, 2017
Family business I highly recommend purchasing a Volvo at Jaffarian Volvo. I dealt with Gavin and felt that I as the customer got a good deal and that Jaffarian made I highly recommend purchasing a Volvo at Jaffarian Volvo. I dealt with Gavin and felt that I as the customer got a good deal and that Jaffarian made out well also. It was nice to be able to support a family business whom didn't;t seem to be screwing with me and catching themselves in lies like so many dealerships I have dealt with before. I will be back! More
September 19, 2017
#1 bar none I Purchased a 2018 XC60 Volvo,it is by far the the most comfortable car I have ever owned. I love the cooling and massaging seats. I have been compli I Purchased a 2018 XC60 Volvo,it is by far the the most comfortable car I have ever owned. I love the cooling and massaging seats. I have been complimented several times on the new Volvo design. It was fantastic car buying experience. More
August 31, 2017
Easy peasy transaction Knew exactly what I wanted. Called Gavin and visited dealership. Gavin found what I wanted at a price comparable to other dealerships. Ronnie delivere Knew exactly what I wanted. Called Gavin and visited dealership. Gavin found what I wanted at a price comparable to other dealerships. Ronnie delivered the car. Entire transaction was professional and smooth. No 'upselling, baiting etc'. Thanks! More
Other Employees Tagged: Ronnie Rosario , Tom Blanchette
August 25, 2017
Amazing experience with Gavin Jaffarian! Keep in mind this review is coming from someone who has worked in dealerships before. I sent in a request on a new S90 and received a response from on Keep in mind this review is coming from someone who has worked in dealerships before. I sent in a request on a new S90 and received a response from one of the salespeople. It was good but I wasn't quite ready to commit. When I didn't answer, I was surprised to get a response from none other than Gavin Jaffarian, the sales manager at the dealership. He put together an excellent lease that was quite frankly, at least $50 less per month and less cash down than the offers I was receiving from local dealerships. Even more surprising is that the car was almost 4K more expensive. It's for my elderly grandmother and she's easily overwhelmed. These guys made it easy to get all the paperwork done before I come in so that I can just pick up the car. It's rare that you get a response and get to work with a sales manager directly. I highly recommend Jaffarian Auto Group. Being in the industry I can say for sure that it's always better to deal with a family operation than one of the national groups. Thanks again! More
August 15, 2017
Long Time Customer I've been with Jaffarian Motors since 2001. Started with Toyota, been with Volvo since 2011. Great service, friendly knowledgeable staff. This is my s I've been with Jaffarian Motors since 2001. Started with Toyota, been with Volvo since 2011. Great service, friendly knowledgeable staff. This is my second Volvo. More
Other Employees Tagged: Ronnie Rosario , RICHARD JOHNSON, Jason Weeden
July 17, 2017
Service I brought my new vehicle in for a fuel door that wouldn't open, I was new to Jaffarian Volvo, waited for my repair, the waiting area was great, wifi a I brought my new vehicle in for a fuel door that wouldn't open, I was new to Jaffarian Volvo, waited for my repair, the waiting area was great, wifi and great coffee, my vehicle was fixed and washed before I could finish my coffee, this is my first Volvo and because of Jaffarian it won't be my last, from sales to service they have it right.. More
Other Employees Tagged: Rene and Maurice

