Gavin Pigman
Gavin Pigman at Porsche Louisville

Gavin Pigman | Page 2

Service Advisor

Porsche Louisville

4720 Bowling Blvd
Louisville, KY 40207

4.9
128 Reviews
4.9

128 Reviews

Write a Review

Dealership Experience

7 yrs, 1 mo

Industry Experience

10 yrs, 2 mos

128 Reviews of Gavin Pigman

July 29, 2026

Dealership Rating
Employee Rating

Porsche Louisville and Gavin always take good care of the car and me. They are easy to work with and straight forward. More

by Wech1018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 30, 2026

Porsche Louisville responded

We appreciate your business and trust in our team to keep you and your Porsche safely on the road. Best Regards, John Casco General Manager

July 28, 2026

Dealership Rating
Employee Rating

Couldn’t ask for more attentive service - detail oriented and delivery was exceptional- as always - many thanks to Jeremy and the whole team for making it seamless . More

by cosborn74cpt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 29, 2026

Porsche Louisville responded

We strive for 100% satisfaction, and it is great to see that you had such a positive experience at Porsche of Louisville. We hope you have a great day! Best Regards, John Casco General Manager

July 23, 2026

Dealership Rating
Employee Rating

Always a great experience with these guys. Dave was super accommodating and communicative. My Cayman was in and out in a day, came back clean and ready to roll. More

by MSMITH@ARTISTICKITCHENS.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Roberts

Jul 23, 2026

Porsche Louisville responded

Your continued business and trust in our team to ensure you and your Cayman are well taken care of means the world to us. Thank you for taking the time to share and for choosing us for your automotive needs. Best Regards, John Casco General Manager

July 21, 2026

Dealership Rating
Employee Rating

Excellent team at Porsche Louisville. Always Thorough and helpful, I appreciate everything they've done to make this experience great! More

by JM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts

Jul 22, 2026

Porsche Louisville responded

JM, We would like to thank you for your recommendations and for this 5 Star review. Our team of professionals is dedicated to providing you and everyone else who visits Porsche Louisville with only the best there is to offer. Best Regards, John Casco General Manager

July 19, 2026

Dealership Rating
Employee Rating

Very friendly! Always accommodating. I feel like the sales and service crew are all real car people. More

by SLCLARK6471
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2026

Porsche Louisville responded

Our sales and service teams are focused on delivering a quality guest experience to all. Thank you for choosing Germain and for sharing your positive service experience. Best Regards, John Casco General Manager

July 19, 2026

Dealership Rating
Employee Rating

Great experience and communication. Car came back clean. Drivers extremely courteous and friendly. Very convenient expereince More

by ukgator
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Roberts

Jul 20, 2026

Porsche Louisville responded

Thank you for your kind review! We're glad to hear you had a great experience with our team and that our communication, convenient service, and courteous drivers made a positive impression. We appreciate your feedback and look forward to serving you again! Best Regards, John Casco General Manager

July 19, 2026

Dealership Rating
Employee Rating

Gavin Pigman a service Writer is always friendly and knowledgable in determining my and my vehicle's needs, and keeping me advised via text messages of the status of each service required.. All work wa More

by JGATHRIGHT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 20, 2026

Porsche Louisville responded

Thank you for the fantastic review! We're thrilled to hear Gavin provided knowledgeable, friendly, and attentive service throughout your visit. We're glad the communication, quality of work, clean vehicle, and courtesy vehicle all contributed to a five-star experience. We truly appreciate your support and look forward to serving you again! Best Regards, John Casco General Manager

July 19, 2026

Dealership Rating
Employee Rating

Service managers are always friendly, courteous, accommodating and helpful. Scheduling is easy. Loaners are great to have. Very sorry to hear that some customers have abused the loaner program such More

by JCSTATESKY
Recommend Dealer
Yes

Other Employees Tagged: Dave Roberts , Jeremy Carrier

Jul 20, 2026

Porsche Louisville responded

Thank you for your thoughtful feedback! We're pleased to hear our service team continues to provide friendly, courteous, and accommodating care. We appreciate your understanding regarding the loaner vehicle program and your suggestion about the fuel process. Your feedback is valuable, and we look forward to continuing to provide a convenient and positive service experience. Best Regards, John Casco General Manager

July 16, 2026

Dealership Rating
Employee Rating

Great service. Always feel like I get excellent service at this location. They do a quality job. More

by jm12bflying
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Roberts

Jul 17, 2026

Porsche Louisville responded

Your continued business and trust in our team mean so much to us all. We look forward to your next visit and delivering another quality experience. Best Regards, John Casco General Manager

July 13, 2026

Dealership Rating
Employee Rating

The service was great. Very pleased! Gavin was very pleasant and informative on giving me details on the service that was done. More

by LORIANNWRIGHT5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ashley Wright

Jul 13, 2026

Porsche Louisville responded

Thank you for sharing your overall quality and informative service experience with Gavin and our team. See you down the road. Best Regards, John Casco General Manager

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