Dealer Reviews
Cars for Sale
Write a Review
Dealer Log In
View All Employees
Gavin Pigman
Gavin Pigman at Porsche Louisville

Gavin Pigman | Page 12

Service Advisor

Porsche Louisville

4720 Bowling Blvd
Louisville, KY 40207

4.9
132 Reviews
4.9

132 Reviews

Write a Review

Dealership Experience

7 yrs, 2 mos

Industry Experience

10 yrs, 3 mos

132 Reviews of Gavin Pigman

December 20, 2025

Dealership Rating
Employee Rating

Very knowledgeable and accommodating! They make you feel like you’re one of their most important customers! More

by ausher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 22, 2025

Porsche Louisville responded

It's important to us that our customers feel valued and receive the highest level of professionalism during their interactions with our team. Thank you for choosing to work with us here at Germain. We wish you many safe and happy journeys. Best Regards, John Casco General Manager

December 18, 2025

Dealership Rating
Employee Rating

Videos are very informative and explain what is happening with my vehicle and they also provide an invoice on the price of parts. More

by WINDCHASE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts, Ashley Wright, Aaron Browning , Maxwell Atherton, John Casco, Tressa Castello, David Price, Natalie Solares

Print
Dec 19, 2025

Porsche Louisville responded

Thanks for the wonderful review! It means a lot to our team that you appreciate the services we provide, like our video inspection. We're committed to transparency and making your visit smooth from start to finish. We can't wait to see you again! Best Regards, John Casco General Manager

December 18, 2025

Dealership Rating
Employee Rating

Porsche Louisville always does an excellent job whenever I bring my cars in for service. The reason behind my rating is Gavin. Gavin’s knowledge is second to none and his integrity is front and center. More

by john@therawlinssalesgroup.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Biery, Shawn Collier, Dave Roberts, Ashley Wright , Jeremy Carrier, Natalie Solares

Print
Dec 18, 2025

Porsche Louisville responded

We appreciate your 5 stars for Gavin! Thank you for taking a moment to tell everyone what makes him stand out. We're happy to be your #1 choice for keeping your vehicle in shape. Best Regards, John Casco General Manager

December 14, 2025

Dealership Rating
Employee Rating

I appreciate the level of effort that you all provide when I get a video of the work to be performed. I like how the car is washed too. It always looks and rides nice when I leave the facility. More

by MICHAEL.DDME
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 16, 2025

Porsche Louisville responded

Thank you for taking the time to share your overall satisfaction with our team. Our service staff works hard to ensure a quality guest experience and make sure you receive all the information you need to make decisions about the care of your Porsche such as the video inspection. We all look forward to providing you with more amazing visits going forward. Best Regards, John Casco General Manager

December 14, 2025

Dealership Rating
Employee Rating

Warranty replacement of Taycan heater unit . . did the job well and timely. Provided a nice loaner and had my car cleaned and shined when I came to pick it up. Couldn't ask for much more than tha More

by yoppdk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 16, 2025

Porsche Louisville responded

Thank you for choosing Germain Porsche of Louisville for your recent warranty work. Our team focuses on delivering only the best in customer care, so we are pleased to know that all your expectations we met. Best Regards, John Casco General Manager

December 14, 2025

Dealership Rating
Employee Rating

They are always responsive to any needs that I may have with my car. They always get to things promptly and provide a service loaner so that I'm not without a vehicle while they are doing the service. I ha More

by MommaG
Recommend Dealer
Yes

Other Employees Tagged: Gavin Pigman

Print
Dec 14, 2025

Porsche Louisville responded

Thank you! We're happy to hear that you have great experiences with us, and that your latest visit with our service team was another excellent one. We appreciate your business and look forward to working with you again! Best Regards, John Casco General Manager

December 13, 2025

Dealership Rating
Employee Rating

Courteous and efficient service every time. Friendly, knowledgeable technicians and trustworthy service writers. I will be back. More

by jers993
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Randy Biery, Shawn Collier, Jeffrey Bricker, Cesar Fregoso, Dave Roberts, Ashley Wright , Jeremy Carrier, John Casco, Cassell Kuhns

Print
Dec 13, 2025

Porsche Louisville responded

Thank you for sharing your positive service experience with our team. We look forward to continuing to provide you with the quality service you deserve. Best Regards, John Casco General Manager

December 13, 2025

Dealership Rating
Employee Rating

Did a good job. Met expectations and friendly. Don’t like be request to provide 15 words but ok More

by c.wafford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts , Natalie Solares

Print
Dec 13, 2025

Porsche Louisville responded

Thank you for the 5-star rating! We appreciate your support and look forward to seeing you again. Best Regards, John Casco General Manager

December 13, 2025

Dealership Rating
Employee Rating

Great service and great communication! I would highly recommend their service department. Gavin keeps you fully informed on the service process. More

by chrisslone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 13, 2025

Porsche Louisville responded

We are happy you enjoyed a quality and informative guest experience. Thank you for choosing Germain for your automotive service needs. Best Regards, John Casco General Manager

December 11, 2025

Dealership Rating
Employee Rating

Excellent service . Very professional team . They did very good job explaining the work needed . Good communication More

by Mohamed.saad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Print
Dec 12, 2025

Porsche Louisville responded

Thank you for taking the time to share such a wonderful review! We’re thrilled to hear that our service team provided you with an outstanding experience and that their professionalism, communication, and attention to detail stood out. We truly appreciate your recommendation and look forward to continuing to provide you with exceptional service for your Porsche and future automotive needs. Best Regards, John Casco General Manager

1
...
11
12
13
14

Dealership Inventory (94 Vehicles)

used 2025 Porsche 911 car, priced at $314,195
2025 Porsche 911
used
White exterior
Automatic
All-wheel Drive
$314,195
View Details
used 2024 Porsche Macan car, priced at $56,186
2024 Porsche Macan
used
Black exterior
Automatic
All-wheel Drive
$56,186
View Details
used 2026 Porsche Cayenne car, priced at $189,025
2026 Porsche Cayenne
used
Orange exterior
Automatic
All-wheel Drive
$189,025
View Details
new 2026 Porsche Cayenne car, priced at $120,120
2026 Porsche Cayenne
new
Chalk exterior
Automatic
All-wheel Drive
$120,120
View Details
new 2026 Porsche Cayenne car, priced at $134,990
2026 Porsche Cayenne
new
Grey exterior
Automatic
All-wheel Drive
$134,990
View Details
new 2026 Porsche Cayenne car, priced at $118,020
2026 Porsche Cayenne
new
Blue exterior
Automatic
All-wheel Drive
$118,020
View Details
View All Inventory