Gavin Pigman
Gavin Pigman at Porsche Louisville

Gavin Pigman | Page 9

Service Advisor

Porsche Louisville

4720 Bowling Blvd
Louisville, KY 40207

4.9
94 Reviews
4.9

94 Reviews

Write a Review

Dealership Experience

6 yrs, 10 mos

Industry Experience

9 yrs, 11 mos

94 Reviews of Gavin Pigman

December 13, 2025

Dealership Rating
Employee Rating

Great service and great communication! I would highly recommend their service department. Gavin keeps you fully informed on the service process. More

by chrisslone
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 13, 2025

Porsche Louisville responded

We are happy you enjoyed a quality and informative guest experience. Thank you for choosing Germain for your automotive service needs. Best Regards, John Casco General Manager

December 11, 2025

Dealership Rating
Employee Rating

Excellent service . Very professional team . They did very good job explaining the work needed . Good communication More

by Mohamed.saad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Dec 12, 2025

Porsche Louisville responded

Thank you for taking the time to share such a wonderful review! We’re thrilled to hear that our service team provided you with an outstanding experience and that their professionalism, communication, and attention to detail stood out. We truly appreciate your recommendation and look forward to continuing to provide you with exceptional service for your Porsche and future automotive needs. Best Regards, John Casco General Manager

December 06, 2025

Dealership Rating
Employee Rating

They were amazing! Dave went over and above what he had to do and saved me a significant amount of money - - without me even asking or knowing what he was doing!! Tha More

by D.L.RAMOS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Roberts

Dec 08, 2025

Porsche Louisville responded

We appreciate you taking the time to share your recent service experience with Dave. It’s wonderful to know he provided the level of care that represents our commitment to exceptional customer service. Best Regards, John Casco General Manager

December 06, 2025

Dealership Rating
Employee Rating

Very efficient, friendly. Everyone is so friendly. Gavin does an awesome job!!! Glad we came to this dealer! More

by tamwright10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Courtesy Car drivers were very nice.

Dec 08, 2025

Porsche Louisville responded

Thank you for your awesome feedback on our dealership team. It is always our pleasure to deliver the best experiences for our valued guests, and we're thrilled you chose to work with us here at Germain. Best Regards, John Casco General Manager

November 28, 2025

Dealership Rating
Employee Rating

Walked in unannounced and was met with on the spot service that was quick and efficient. Gavin and Shawn both spoke to me about my vehicle and everything was addressed accordingly. Spectacular service More

by oganshirt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Casco, Shawn Collier , Natalie Solares

Dec 02, 2025

Porsche Louisville responded

Thanks for sharing positive feedback on Gavin and Shawn. We truly appreciate hearing from people who have been helped by our amazing team. We sincerely appreciate your business. Best Regards, John Casco General Manager

November 27, 2025

Dealership Rating
Employee Rating

The dealership is professional, friendly and attentive. I feel they listen to my concerns and answer any questions I have. Gavin is always on top of things when I bring my car in for service, informs me of More

by dmcreiss
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Roberts

Dec 02, 2025

Porsche Louisville responded

Thank you for your positive review! Our guests' satisfaction is our utmost priority, and we are glad that our team consistently provides you with quality and efficient service. Please do not hesitate to give us a call if there is ever anything more that we may help you with. Best Regards, John Casco General Manager

November 24, 2025

Dealership Rating
Employee Rating

The service was great and on time. It was nice they dropped me off at my gym and picked me up More

by ERIC.CARTER72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dave Roberts , Natalie Solares

Nov 24, 2025

Porsche Louisville responded

Your satisfaction is always our priority, and we were glad to provide a ride to the gym to help make your service visit more convenient. Best Regards, John Casco General Manager

November 21, 2025

Dealership Rating
Employee Rating

Gavin is the best ! !!! Took my car from an event had it serviced and best detail/wash ever … can’t beat the service @ Porsche Louisville More

by mwebb510
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tressa Castello, Dave Roberts

Nov 24, 2025

Porsche Louisville responded

Thank you for your positive feedback. Our entire team is focused on delivering only the best to our customers. Please let us know if you need anything further. Best Regards, John Casco General Manager

November 21, 2025

Dealership Rating
Employee Rating

Just had my Panamera serviced for the second time, and I have to compliment the entire team for a flawless experience. They picked up my vehicle in Lexington and left me a brand new loaner. The communicat More

by claytonmooring
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Shawn Collier, Dave Roberts , Natalie Solares

Nov 24, 2025

Porsche Louisville responded

Thank you for choosing Germain Porsche of Louisville. We are committed to delivering an exceptional guest experience, and it’s wonderful to hear that Gavin, Natalie, and the rest of our team exceeded your expectations. We’re truly honored that you consider us the best dealership, and we will continue working hard to earn that confidence every time you visit. Best Regards, John Casco General Manager

November 14, 2025

Dealership Rating
Employee Rating

Porsche Louisville is the best of the best! I cannot over-emphasize the quality of the product or quality of the service. It really is like one big happy family. The minute you walk in the d More

by JWBINGHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: John Casco, Shawn Collier, Tressa Castello, Dave Roberts, Ashley Wright, Aaron Browning , Maxwell Atherton, David Price, Natalie Solares

Nov 17, 2025

Porsche Louisville responded

Thank you for the 5 stars! We're so happy we could exceed your expectations. We strive to provide exceptional service and experiences, and your feedback is a great encouragement to us. We look forward to your next visit! Best Regards, John Casco General Manager

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