Gavin Pope
Gavin Pope at Lake Chevrolet

Gavin Pope

Service Advisor

Lake Chevrolet

4100 South 27th Street
Milwaukee, WI 53221

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4.7
41 Reviews
4.7

41 Reviews

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41 Reviews of Gavin Pope

August 27, 2025

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Very quick knowledgeable and great job great customer service. I would recommend others to this shop More

by martellb17
Service Price Transparency
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Recommend Dealer
Yes
Aug 28, 2025

Lake Chevrolet responded

Thank you for your wonderful review, Martell! We greatly appreciate your kind words about the quick service and knowledgeable staff at Lake Chevrolet. It's fantastic to hear that you had a great experience, and we thank you for recommending us to others. We look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

August 18, 2025

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On August 6th and August 13th my 2025 Chevrolet EQUINOX was serviced at Lake Chevrolet. The 1st visit was for a problem with the bass in the radio. The second visit was because of The Onstar and Wireless n More

by Sthomas@camwc.net
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Jose Cruz, Natalia Murillo , I don't see his photo

Aug 20, 2025

Lake Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

August 14, 2025

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Very helpful and polite l, answered all my questions got back my car asap thank you More

by araneli_trujillo
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Recommend Dealer
Yes

Other Employees Tagged: Jose Cruz

Aug 15, 2025

Lake Chevrolet responded

Thank you so much for your kind words, Araneli! We're happy to hear that you found our team at Lake Chevrolet helpful and polite, and that we were able to get your car back to you quickly. We appreciate your feedback and look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

August 04, 2025

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Cameron is very professional work was done in a timely manner My vehicle is running smooth More

by legault.andrew0719
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Recommend Dealer
Yes
Aug 04, 2025

Lake Chevrolet responded

Thank you for your review, Andrew! We're happy to hear that Cameron provided you with professional service and that your vehicle is running smoothly after the timely work done at Lake Chevrolet. We appreciate your feedback and hope to see you again for any future needs. Sincerely, The Team at Lake Chevrolet

August 02, 2025

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Great service as always, although, if I must say so, the technician did forget to reset the oil life gauge on the dashboard, which is no big deal but I think he should be made aware. More

by rodrigones21
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Recommend Dealer
Yes
Aug 02, 2025

Lake Chevrolet responded

Thank you for your feedback! We're glad to hear you had great service at Lake Chevrolet. We appreciate you pointing out the oil life gauge—it’s valuable information for us to improve our service. We look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

August 01, 2025

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Craig is the BEST. Always on top of our needs for the fleet. Would always recommend him. 10/10 deserves a raise! :p More

by Jonathan Pfeffer
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Recommend Dealer
Yes
Aug 02, 2025

Lake Chevrolet responded

Thank you for your fantastic review, Jonathan! We truly appreciate your kind words about Craig and his dedication to meeting your fleet needs. At Lake Chevrolet, we strive to provide the best service possible, and it's great to hear that Craig has made such a positive impression. We look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

July 28, 2025

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My car was given to me in a worse state than when I brought it in. One mistake they admitted to (losing a bolt on the chassis); another mistake (torn front wheel boots leaking oil) they did not own up More

by Michael Synowicz
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Recommend Dealer
No
Aug 21, 2025

Lake Chevrolet responded

Thank you for taking the time to share your experience. We’re very sorry to hear about your frustrations and understand how concerning this must have been. To provide some context, we received your vehicle from another repair facility, and unfortunately, due to the condition it arrived in, there was only so much we could do regarding repairs. That said, we sincerely apologize if this was not clearly communicated to you, whether by us or the prior facility. We also regret if our communication during the process left you feeling unheard or unsupported. We never want a customer to feel dissatisfied with either the work performed or the way they were treated. We’d welcome the opportunity to go over your repair records in detail, review the situation with you, and see what we can do to improve your confidence in us. Your feedback is important to us, and we will be reviewing this internally to ensure better communication and service moving forward.

July 25, 2025

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Great job will be coming back Great service very good experience This is a very good good place for service More

by mrtoss1
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Recommend Dealer
Yes
Jul 25, 2025

Lake Chevrolet responded

Thank you for your feedback! We are pleased to hear about your great experience at Lake Chevrolet. Your satisfaction is our top priority, and we look forward to welcoming you back for all your service needs. Sincerely, The Team at Lake Chevrolet

July 22, 2025

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They were very prompt and helpful with the situation I was having. They ordered the parts that were needed and fixed it within a day More

by jn_peterson
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Recommend Dealer
Yes
Jul 22, 2025

Lake Chevrolet responded

Thank you for your kind words! We appreciate you taking the time to share your experience with Lake Chevrolet. It's great to hear that our team was prompt and helpful in resolving your situation by ordering the necessary parts and completing the fix within a day. We look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

July 21, 2025

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The dealership is very clean and welcoming atmosphere. The decor and lighting are fantastic. The coffee is always a plus! More

by TONYASMITH740
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Recommend Dealer
Yes

Other Employees Tagged: Jose Cruz

Jul 21, 2025

Lake Chevrolet responded

Thank you, Tonya! We're happy to hear that you enjoyed the clean and welcoming atmosphere at Lake Chevrolet. It's great to know you appreciated the decor, lighting, and our coffee. We look forward to seeing you again on your next visit. Sincerely, The Team at Lake Chevrolet

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