Pleasant experience Everyone seemed professional and
knowledgeable. I was greeted when I arrived, and someone promptly came over to help.
knowledgeable. I was greeted when I arrived, and someone promptly came over to help.
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by cycle.weather
Verified Customer
Verified Customer
Other Employees Tagged:
Natalia Murillo
Aug 20, 2026 -
Lake Chevrolet responded
Thank you for your wonderful review! We appreciate your kind words about our professionalism and knowledge at Lake Chevrolet. It’s great to hear that you had a pleasant experience with us. We look forward to welcoming you back next time!
Sincerely, The Team at Lake Chevrolet
It was a very courteous and professional experience I
would recommend Lake Chevrolet to people I know when purchasing a vehicle
would recommend Lake Chevrolet to people I know when purchasing a vehicle
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by anthony.p.henner
Verified Customer
Verified Customer
Other Employees Tagged:
Natalia Murillo
Aug 02, 2026 -
Lake Chevrolet responded
Grateful for such a lovely review, Anthony! We’re happy to hear that you had a courteous and professional experience with us at Lake Chevrolet. Your recommendation means a lot to us. We look forward to welcoming you and your friends for any future vehicle purchases!
Sincerely, The Team at Lake Chevrolet
Very disappointed with the service at Lake Chevrolet,
especially my service advisor, Natalia Murillo.
From the beginning, I told them I believed the issue was the transmission sensor. My advisor shoul
especially my service advisor, Natalia Murillo.
From the beginning, I told them I believed the issue was the transmission sensor. My advisor should have been upfront and told me they would not be able to diagnose the problem because the check engine light was not on. Instead, I was left waiting only to be told they couldn’t diagnose it. I also asked for a diagnostic report, but Natalia Murillo couldn’t provide one.
Their solution was simply to waive the inspection fee. The issue was never about paying for the inspection—I came in because I needed my truck fixed.
The service manager was no help either. I asked for a price to replace the transmission sensor, including parts and labor, but neither he nor Natalia Murillo could provide one. He told me to bring the truck back when the check engine light came on again.
I also asked if they had driven my truck to see if the check engine light would come on. He said they had, but when I asked how many miles they drove, he couldn’t answer. Instead of addressing my concerns, he walked away while I was still talking and shut the door to his office. I found that extremely unprofessional.
To make matters worse, the manager made a comment about a kitchen sink, which I found offensive because it made me feel like I was being stereotyped simply because I am a woman.
Overall, I felt dismissed, my concerns were ignored, and I left without answers or a solution. I expected much better from a Chevrolet dealership.
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by dmaria2480
Service Price Transparency
Really nice waiting area that is full of snacks, coffee,
free WiFi and a really nice furniture.
free WiFi and a really nice furniture.
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by damonjjones
Verified Customer
Verified Customer
Other Employees Tagged:
Natalia Murillo
Jul 09, 2026 -
Lake Chevrolet responded
Thank you for your wonderful review, Damon! We are thrilled to hear that you enjoyed our comfortable waiting area at Lake Chevrolet. We strive to create a welcoming environment with great amenities for our customers. We look forward to seeing you again soon!
Sincerely, The Team at Lake Chevrolet
I worked with Mike at Lake Auto, he worked hard to
understand my concerns. He was accommodating.
understand my concerns. He was accommodating.
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by Raccar
Verified Customer
Verified Customer
Jul 04, 2026 -
Lake Chevrolet responded
Thank you for your kind words, Raccar! We're happy to hear that Mike was able to understand your concerns and provide you with the assistance you needed. At Lake Chevrolet, we strive to ensure our customers have a positive experience. Looking forward to seeing you again!
Sincerely, The Team at Lake Chevrolet
Excellent, especially since I'm from out of town and it
was an emergency situation. Thanks
was an emergency situation. Thanks
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by leamonmike
Verified Customer
Verified Customer
Other Employees Tagged:
Natalia Murillo
Jun 12, 2026 -
Lake Chevrolet responded
Thank you for your kind words, Lea! We’re glad that we could assist you in your time of need, even as an out-of-town customer. Your satisfaction is important to us at Lake Chevrolet. We look forward to welcoming you again in the future!
Sincerely, The Team at Lake Chevrolet
They sold me a 2021 Silverado 1500 and the motor locked
up within 8 to 9 months they replaced it,, after receiving the truck the wires cough on fire 2 1/2 days later now I’m being charged with the part and
up within 8 to 9 months they replaced it,, after receiving the truck the wires cough on fire 2 1/2 days later now I’m being charged with the part and labor,,I’m losing work bills are running up….. horrible experience ever!
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by CHARLESGARDNER116
Verified Customer
Verified Customer
Service Price Transparency
Other Employees Tagged:
Craig Pozarski,
Tyler Maclennan
, Anthony, the manager hasn’t returned my call. I texted him and called him at at least 3 to 4 times and explained the situation he hasn’t returned my call.
Jun 04, 2026 -
Lake Chevrolet responded
Thank you for sharing your experience. We are very sorry to hear about the difficulties you've faced, especially considering the impact this has had on your ability to work and the financial stress it has caused.
While we thoroughly inspect every vehicle before it is sold, predicting future mechanical failures is nearly impossible. That is one of the reasons we always recommend an extended service plan whenever possible, as it can help protect customers from unexpected repairs that occur after purchase.
Regarding the engine replacement, we're glad that issue was addressed. However, we are concerned to hear about the wiring issue that occurred shortly afterward. Based on your description, it sounds like this may have been an entirely separate issue that unfortunately happened very close to the previous repair. That said, we would certainly like the opportunity to review the situation and determine if there could be any connection.
Have you discussed the wiring concern with a member of our management team? If not, would you consider having that conversation? We'd be happy to review the repair history, inspect the details of what occurred, and make sure everything was handled appropriately.
We appreciate you bringing this to our attention and would welcome the opportunity to look into this further.
I'm glad I gave them a 2nd chance.
Wonderful! Got my car fixed right
Wonderful! Got my car fixed right
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by Marge0
Verified Customer
Verified Customer
Service Price Transparency
May 08, 2026 -
Lake Chevrolet responded
Thank you for sharing your experience with us! We're glad you gave Lake Chevrolet a second chance and that your car was fixed to your satisfaction. Your feedback means a lot. We look forward to assisting you again in the future!
Sincerely, The Team at Lake Chevrolet
Natalia was terrific.
Highly recommend. Great service with quality. Will always go there for service for my truck
Highly recommend. Great service with quality. Will always go there for service for my truck
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by jimmy e
Verified Customer
Verified Customer
Service Price Transparency
Apr 18, 2026 -
Lake Chevrolet responded
Thank you for your wonderful review, Jimmy! We’re thrilled to hear that you had a great experience with Natalia at Lake Chevrolet. Your recommendation means a lot to us, and we’re glad to know you’ll continue to choose us for your truck service. We look forward to seeing you again!
Sincerely, The Team at Lake Chevrolet
Prompt service on the oil change I received a fair price
at $70 and I will return
at $70 and I will return
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by sspew53
Verified Customer
Verified Customer
Service Price Transparency
Apr 15, 2026 -
Lake Chevrolet responded
Thank you for your feedback! We’re glad to hear that you were satisfied with the prompt service and fair pricing for your oil change at Lake Chevrolet. We appreciate your business and look forward to seeing you again!
Sincerely, The Team at Lake Chevrolet
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