Natalia Murillo

Lake Chevrolet responded

Thank you for sharing your experience. We are very sorry to hear about the difficulties you've faced, especially considering the impact this has had on your ability to work and the financial stress it has caused. While we thoroughly inspect every vehicle before it is sold, predicting future mechanical failures is nearly impossible. That is one of the reasons we always recommend an extended service plan whenever possible, as it can help protect customers from unexpected repairs that occur after purchase. Regarding the engine replacement, we're glad that issue was addressed. However, we are concerned to hear about the wiring issue that occurred shortly afterward. Based on your description, it sounds like this may have been an entirely separate issue that unfortunately happened very close to the previous repair. That said, we would certainly like the opportunity to review the situation and determine if there could be any connection. Have you discussed the wiring concern with a member of our management team? If not, would you consider having that conversation? We'd be happy to review the repair history, inspect the details of what occurred, and make sure everything was handled appropriately. We appreciate you bringing this to our attention and would welcome the opportunity to look into this further.

Lake Chevrolet responded

Thank you for sharing your experience with us! We're glad you gave Lake Chevrolet a second chance and that your car was fixed to your satisfaction. Your feedback means a lot. We look forward to assisting you again in the future! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your wonderful review, Jimmy! We’re thrilled to hear that you had a great experience with Natalia at Lake Chevrolet. Your recommendation means a lot to us, and we’re glad to know you’ll continue to choose us for your truck service. We look forward to seeing you again! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your feedback! We’re glad to hear that you were satisfied with the prompt service and fair pricing for your oil change at Lake Chevrolet. We appreciate your business and look forward to seeing you again! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for sharing your experience with us, Curt. We appreciate your feedback and understand your concerns regarding the service you received at Lake Chevrolet. We strive for transparency and honesty in all our interactions, and it seems you felt this was not upheld in your case. Please feel free to reach out to us directly so we can discuss your concerns and ensure your vehicle is performing as it should. Your trust is important to us, and we are here to help. Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for the kind and thoughtful review, Ken. It is wonderful to hear that the experience at Lake Chevrolet was smooth and efficient, and that your vehicle was ready the same day. Looking forward to making your next visit just as seamless and satisfying. Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your positive review! We're glad to hear that you had a great experience at Lake Chevrolet and that we could address those additional issues during your visit. We appreciate your trust in us and look forward to serving you again in the future! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your fantastic review! We’re thrilled to hear that you had such a great experience working with Natalia at Lake Chevrolet. She truly is dedicated to getting things done for our customers. We appreciate your support and hope to see you again soon! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your wonderful review, Mark! It’s great to hear that Natalia provided such efficient service at Lake Chevrolet. Our team always strives to exceed expectations, and it’s rewarding to know the experience met yours. We look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet

Lake Chevrolet responded

Thank you for your wonderful review! We're thrilled to hear that you experienced friendly service and that your service was completed on time and at a great price. At Lake Chevrolet, we strive to provide reliable service for all our customers. We look forward to seeing you again soon! Sincerely, The Team at Lake Chevrolet