Gavin Trythall

100% absolutely do not buy used car from these people. They claim the cars are fully inspected. They are not. I purchased a used vehicle from them, within days I discovered the infotainment system stopped They claim the cars are fully inspected. They are not. I purchased a used vehicle from them, within days I discovered the infotainment system stopped working, speakers blown, clutch master cylinder broken, PCV broken, oil pan leaking, battery failing. They called me to ask me how my experience was, and I told him about it. And they told me to bring the vehicle for service. I drove 250 miles to them to have it looked at and they they have no record of any conversation. They use AI chat box that will promise you the world then deliver nothing. ABSOLUTE BUYER BEWARE. More

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purchased a used 2014 Ford F-150 from Mercedes-Benz of Farmington on July 21, 2026, for approximately $20,000 because I trusted the reputation of a Mercedes-Benz dealership. I was told the truck had passe Farmington on July 21, 2026, for approximately $20,000 because I trusted the reputation of a Mercedes-Benz dealership. I was told the truck had passed inspection and emissions, so I felt confident I was purchasing a reliable vehicle. Unfortunately, just five days later (July 26), the check engine light came on. The truck has a stored cylinder 6 misfire code, and inspection found oil on the spark plug in cylinder 1, indicating mechanical issues almost immediately after purchase. When I contacted the dealership, I was initially told that because the vehicle was sold "as is," they would not help with any repairs. After additional conversations, they agreed to inspect the truck, but made it clear that I would be 100% responsible for all diagnostic and repair costs, regardless of what they find. I understand what "as is" means, but I also believe customers should be able to expect that a vehicle represented as having passed inspection won't develop significant engine issues within five days of purchase. I am six months pregnant and purchased this truck because I needed dependable transportation for my growing family. This experience has been incredibly stressful and disappointing. My hope is that Mercedes-Benz of Farmington will reconsider and stand behind the vehicles they sell, especially when serious mechanical problems arise almost immediately after purchase. I will gladly update this review if the dealership ultimately chooses to make this right. More

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What can I say. These guys are top notch. From the salesman thru financing and finally the manager. They really try to take care of you. They picked up on what was i These guys are top notch. From the salesman thru financing and finally the manager. They really try to take care of you. They picked up on what was important to me. And then searched for options. And finally delivered the vehicle I wanted. As well as the additional items such as warranty. And all within my price range. You can’t go wrong with this group. More

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My son recommended me to Mercedes Benz of Farmington because he had an excellent experience with Dianne Burnham. We have purchased many Mercedes in our family, I appreciated the time Dianne took with me because he had an excellent experience with Dianne Burnham. We have purchased many Mercedes in our family, I appreciated the time Dianne took with me, the process was very easy and I love that. Also, Gavin Trythall the manager was excellent. Thank You More

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We purchased a used car from Landen, what a great experience we had! Landen was thorough, responsive, helpful+, and took care of every detail. We will return to this dealership anytime we begin our experience we had! Landen was thorough, responsive, helpful+, and took care of every detail. We will return to this dealership anytime we begin our next search for a car. The best part of the experience was working almost exclusively with Landen, no finance guy, no warranty guy, no sales manager. Just Landen, from start to finish. Way to go Mercedes-Benz Farmington for creating an ideal model for car shopping. More

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Outstanding “one” team approach. We were pleasantly surprised by the teamwork and thoughtfulness delivered by the one team. We will certainly be return customers. Special thanks to We were pleasantly surprised by the teamwork and thoughtfulness delivered by the one team. We will certainly be return customers. Special thanks to Marcus and the one team! More

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We appreciated working with Luke. However, it was a struggle getting through the paperwork because it was not explained well. The detailing of the car was unacceptable; we had to do i However, it was a struggle getting through the paperwork because it was not explained well. The detailing of the car was unacceptable; we had to do it ourselves later only to find issues that we were not informed of prior to purchase, such as small chips in the windshield, and some kind of nail polish on the upholstery. We hope that our future service will be up to what Mercedes known standards used to be. We do appreciate that most concerns were addressed and promised to be resolved. More

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