Gavynn Norris
Gavynn Norris at James Wood AutoPark
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Gavynn Norris | Page 12

Service Advisor

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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4.7
122 Reviews
4.7

122 Reviews

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123 Reviews of Gavynn Norris

October 26, 2023

Dealership Rating
Employee Rating

I had the best experience! Everything went so smoothly and the customer service is outstanding! More

by BYRAMD3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 27, 2023

James Wood AutoPark responded

We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

October 20, 2023

Dealership Rating
Employee Rating

Can always depend on their professional service! Gavin is always on top of customers needs. More

by fleminji
Service Price Transparency
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Recommend Dealer
Yes
Oct 23, 2023

James Wood AutoPark responded

Thank you for the wonderful review! It is great to know that our staff's excellent customer service has earned your continued loyalty. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, James Wood AutoPark Management | 940-591-9663

October 19, 2023

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I was met immediately upon driving up. In for an oil change that took no time at all. Very friendly service. More

by SPARKSGD44
Service Price Transparency
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Recommend Dealer
Yes
Oct 20, 2023

James Wood AutoPark responded

Thank you for your kind words. We know servicing your vehicle takes time out of your day and we strive to make every experience a pleasant one. We are extremely happy that you left satisfied and we do appreciate your business. Sincerely, The James Wood Buick GMC Denton Team

October 18, 2023

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Great experience with no issues and no wait! ! Great dealership! Gavynn Norris was really great!! More

by wdeter
Service Price Transparency
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Recommend Dealer
Yes
Oct 19, 2023

James Wood AutoPark responded

Hello and thanks for the great feedback! We're very happy that Gavynn was there to give you the customer service we know you deserve! Thank you and we look forward to seeing you again! Sincerely, James Wood AutoPark Management | 940-591-9663

October 18, 2023

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Professional, quick, knowledgeable technical advisers, carefully collecting all customer's problems to be solved, confortable waiting room, need more cofee... More

by NLEPADATU
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Recommend Dealer
Yes

Other Employees Tagged: Sheldon Jeffcoat

Oct 19, 2023

James Wood AutoPark responded

Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. We look forward to working with you again soon! Sincerely, James Wood AutoPark Management | 940-591-9663

October 15, 2023

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Employee Rating

All the guys are helpful. They explained all the issues very clearly. They provided the loaner as well. More

by SHIV871992
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Oct 18, 2023

James Wood AutoPark responded

Thank you for your outstanding rating about our service department. We appreciate the opportunity to service your vehicle and look forward to doing so in the future. Thanks for taking the time to write this review! Sincerely, James Wood AutoPark Management | 940-591-9663

October 15, 2023

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Employee Rating

Cause y’all sold me a battery for no reason battery was good came in for a pcm and theft system re program first comptuer was wrong y’all had my vehicle y’all my blame my aftermart stuff which was nothin w More

by JOSEPHALEXANDERLEIJA
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
No

Other Employees Tagged: Samantha Oliphant

Oct 18, 2023

James Wood AutoPark responded

We’d like to thank you for sharing details of your recent experience at our dealership, Joseph. Above and beyond customer service is what we strive for daily with our customers. Please contact me at your earliest convenience so I can discuss your experience and learn more. I look forward to hearing from you. Sincerely, James Wood AutoPark Management | 940-591-9663

October 14, 2023

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Employee Rating

I am very pleased with James Wood GMC. The service advisor was very professional and helpful. More

by PHILLIP.SPROUT
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Recommend Dealer
Yes
Oct 17, 2023

James Wood AutoPark responded

Thank you for your business and this review, Phillip. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The James Wood Buick GMC Denton Team

Oct 18, 2023

PHILLIP.SPROUT responded

You are welcome!

October 13, 2023

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Employee Rating

I take my car to Jameswood service center because I know I’m gonna get the best service in a timely manner. I highly recommend all of my family and friends to use their services. More

by kenwmoore
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Brandon Stolp, Doug Spivey

Oct 16, 2023

James Wood AutoPark responded

We appreciate your input, Ken. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Chevrolet Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

October 13, 2023

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Employee Rating

Very professional, clean customer service area and service area and customer oriented. Very efficient. Excellent service. More

by JF678JF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Oct 16, 2023

James Wood AutoPark responded

We appreciate the kind words. We look forward to seeing you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

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