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Gavynn Norris
Gavynn Norris at James Wood AutoPark
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Gavynn Norris

Service Advisor

James Wood AutoPark

3906 I-35E South
Denton, TX 76210

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4.7
119 Reviews
4.7

119 Reviews

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119 Reviews of Gavynn Norris

May 11, 2024

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Employee Rating

Gavynn Norris took good care of me this time around. Jerry Spradling , one two three More

by JSPRADLING43
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Recommend Dealer
Yes
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May 14, 2024

James Wood AutoPark responded

Thank you for the 5-star review! We're thrilled to hear that Gavynn provided you with excellent care during your visit to James Wood Chevrolet Denton. We appreciate your support and look forward to serving you again in the future! Sincerely, James Wood AutoPark Management | 940-591-9663

May 10, 2024

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Very good service. It was quick and thorough. I would recommend everyone go there for service. More

by TERRY.V.HAMILTON
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Yes
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May 13, 2024

James Wood AutoPark responded

Thank you, Terry, for your kind words about the service you received at James Wood Chevrolet Denton. We appreciate your recommendation and look forward to serving you again in the future. Sincerely, James Wood AutoPark Management | 940-591-9663

May 09, 2024

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Gavyn and Service Team is Great in Customer Service and always giving updates. No complaints when issue keeps coming up More

by Marco.A
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Yes
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May 10, 2024

James Wood AutoPark responded

Thank you, Marco. We appreciate your kind words about Gavyn and our Service Team. We strive to provide top-notch customer service and keep you informed every step of the way. If any issues persist, please don't hesitate to contact us so we can address them promptly. Thank you for choosing James Wood Chevrolet Denton! Sincerely, James Wood AutoPark Management | 940-591-9663

May 05, 2024

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This dealership has been excellent in service and has exceeded expectations. I have no fear trusting them with all of my service needs. More

by jordanpaul.anderson
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Recommend Dealer
Yes

Other Employees Tagged: Edwin Chan, BJ Worley

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May 08, 2024

James Wood AutoPark responded

Thanks for this awesome review, Jordan! We work hard to meet expectations like yours, and we’re happy to hear that we managed to hit the mark for you during your visit. Please feel free to come back and see us again for any automotive need that you might have. Until then, take care! Sincerely, James Wood AutoPark Management | 940-591-9663

May 01, 2024

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Awesome dealership with an awesome staff. Always a great experience and an easy process from knowledge of the product to the financing. More

by wcrockett2
Recommend Dealer
Yes

Other Employees Tagged: Rudy Rangel, Jarrett Abel, Jared Laska , Juan Olivares

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May 03, 2024

James Wood AutoPark responded

We appreciate your input. We're glad to hear that you are consistently impressed with the service we offer here at James Wood Chevrolet Denton. If there is anything more we can do for you please come back and see us any time! Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

April 28, 2024

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Professional service department. When I called to tell them what was going on, they set reasonable expectations on the repair and how long it might take. They were right on the mar More

by ewelch84
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Recommend Dealer
Yes

Other Employees Tagged: Jared Laska

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May 01, 2024

James Wood AutoPark responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! We will personally share your feedback with our team to ensure we continue to provide the same level of service for all of our customers. Sincerely, James Wood AutoPark Management | 940-591-9663

April 23, 2024

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Get job! Very good customer service. The shuttle was right there and got me to work on time. More

by sandragulley55
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Yes
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Apr 25, 2024

James Wood AutoPark responded

Sandra, thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, James Wood AutoPark Management | 940-591-9663

April 23, 2024

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I woke up to a flat tire and Gavynn and the team were able to quickly get my truck in, replace the tire and wash the exterior. More

by LESLIEJ
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Yes
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Apr 25, 2024

James Wood AutoPark responded

Leslie, thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests and we are proud that this was received during your time spent with us. Sincerely, James Wood AutoPark Management | 940-591-9663

April 22, 2024

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I dropped my car off at 745am Friday morning for a wash and recalibration of my tire sensors. Ask for a body shop estimate as well since I need to replace my door. I showed up at 6pm after it being there a More

by CONNORMCCOWN24
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Recommend Dealer
No
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Apr 25, 2024

James Wood AutoPark responded

On behalf of James Wood AutoPark, we would like to thank you for sharing details of your recent visit, Connor. At your earliest convenience, please contact us so we can work towards a resolution. We hope to hear from you soon. Sincerely, James Wood AutoPark Management | 940-591-9663

April 20, 2024

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My advisor did a great job but to not have any loaner vehicles available for a 4 plus hour service visit is disappointing. More

by ELIJAHWILLIAMSJR
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No
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Apr 22, 2024

James Wood AutoPark responded

Elijah, we are glad to hear that your visit was an overall positive one. Please contact us if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, James Wood AutoPark Management | 940-591-9663

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