Gavynn Norris | Page 2

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you experienced fast and dependable service at Tom Clark Auto Park. It's great that we could accommodate you for an oil change and tire rotation without an appointment. We appreciate your feedback and look forward to seeing you again for your next service! Sincerely, Tom Clark AutoPark Management | 940-591-9663

Tom Clark Auto Park responded

Thank you for your kind words! We're thrilled to hear that Gavin has provided you with such exceptional service at Tom Clark Auto Park. It’s our goal to make every customer feel like family, and we're glad to know you feel that way. We look forward to seeing you again soon! Sincerely, Tom Clark AutoPark Management | 940-591-9663

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear that you received great service and found Gavynn to be responsive and helpful. Your recommendation means a lot to us at Tom Clark Auto Park. We look forward to assisting you with any of your service needs in the future! Sincerely, Tom Clark AutoPark Management | 940-591-9663

Tom Clark Auto Park responded

Thank you for your wonderful review, Kenneth! We're thrilled to hear that you had a great experience at Tom Clark Auto Park and that you enjoyed our video checkout process. We appreciate your recommendation and look forward to seeing you again soon! Sincerely, Tom Clark AutoPark Management | 940-591-9663

Tom Clark Auto Park responded

Thank you for your wonderful review! We're thrilled to hear you had an excellent experience at Tom Clark Auto Park and that you’re pleased with your new Buick. We strive to provide great customer service, and your feedback reinforces our efforts. Our team looks forward to assisting you again in the future! Sincerely, Tom Clark AutoPark Management | 940-591-9663

Tom Clark Auto Park responded

Thank you for your wonderful comments! We’re happy to hear that our team was helpful, courteous, and able to address your vehicle needs quickly. At Tom Clark Auto Park, we strive to make every service interaction as smooth and convenient as possible. We appreciate your confidence in us and look forward to assisting you with your future automotive needs! Sincerely, Tom Clark AutoPark Management | 940-591-9663

Tom Clark Auto Park responded

Thank you for your kind feedback! We're glad to know you received friendly, helpful service and that your vehicle was taken care of in a timely manner. At Tom Clark Auto Park, providing efficient service without compromising quality is always a priority. We appreciate your support and look forward to seeing you again! Sincerely, Tom Clark AutoPark Management | 940-591-9663

Tom Clark Auto Park responded

Thank you for sharing your feedback. We understand your concerns regarding your interaction with your service advisor and the level of service you received during your visit. At Tom Clark Auto Park, we strive to provide professional, attentive service and a positive experience for every customer. Please contact us directly so we can review your visit and better understand your concerns. We are committed to improving our customer service standards and providing the level of care our customers expect. Sincerely, Tom Clark AutoPark Management | 940-591-9663

Tom Clark Auto Park responded

Thank you for sharing your feedback. It's great to hear that Tom Clark Auto Park took great care of you during your vehicle service visit. We also understand your comments regarding communication within the service department and appreciate you sharing this perspective. Our goal is to provide attentive service while continuing to improve every part of the customer experience. Please contact us directly if you would like to discuss your visit further. We are committed to improving communication within our service department and providing customers with a more consistent experience. Sincerely, Tom Clark AutoPark Management | 940-591-9663

Tom Clark Auto Park responded

Thank you for sharing your experience, Tayrae. We understand your concerns regarding your service visit, the Chevrolet points, the time involved with your appointment, and the condition of your vehicle after service. Your feedback provides Tom Clark Auto Park with valuable insight into your experience and the areas you would like reviewed. Please get in touch with us directly so we can learn more about your visit and discuss your concerns further. We remain focused on providing attentive service, careful vehicle handling, and a positive experience for our customers. Sincerely, Tom Clark AutoPark Management | 940-591-9663