Gena Sanchez | Page 11

Zachary Slaby is the worlds best salesmen. 1000 stars Zachary Slaby is an amazing person and the dealership is beyond beautiful. The staff from clean up to the owner themselves were nothing but wonderful. Zachary Slaby is an amazing person and the dealership is beyond beautiful. The staff from clean up to the owner themselves were nothing but wonderful. They are respectful and treat you as if your the only person in the world that matters. It is how you should be treated when spending this kind of money at a dealership. If you need a Ford of any kind your first stop should be Braeger :) More

by Cassie S Verified Customer Verified Customer

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Poor Customer Service Quality of work was great and my car looks brand new but customer service was terrible. Three separate occasions I was told someone would call me bac Quality of work was great and my car looks brand new but customer service was terrible. Three separate occasions I was told someone would call me back and no one ever did. My vehicle was quoted to be finished in 9 days and it was not ready for pick up for 15. No one thought to call me when the service was delayed. I called on the day it was supposed to be ready, only to be told they needed 24 more hrs and then 24 hrs turned into 5 days. I finally had to go through my insurance company to get an update, since I could never get through when I called the collision center on the phone. When I did get though I was given no information, or was told I would get a phone call which never came. I was never given a reason why service was so delayed. I was finally informed my car was ready for pick up 3 hours before the collision center closed for the day and had to go another day without my car since it was so last minute. When picking up my car again I was never given an apology or a reason why the service was so delayed. I am happy with the repairs but unfortunately due to terrible customer service I will never bring my car back here. I was very happy with Braeger Ford when I purchased my car last October and was planning on coming back here for all scheduled maintenance and repairs. However, this experience has changed my opinion on the dealership and Ford as a brand in general. More

by AmberP Verified Customer Verified Customer

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Quick Service was performed quickly and without fault. The staff were very helpful working around my busy schedule and without any hassle. I look forward to Service was performed quickly and without fault. The staff were very helpful working around my busy schedule and without any hassle. I look forward to future patronage. More

by mds Verified Customer Verified Customer

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2nd time around & satisfied This was my 2nd accident but not my fault. Braeger Ford repaired my car twic, each time the work was excellent🙂 and workers were very nice & professi This was my 2nd accident but not my fault. Braeger Ford repaired my car twic, each time the work was excellent🙂 and workers were very nice & professional. More

by Vette Verified Customer Verified Customer

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Detail Great service with amazing flexibility. Gena had a great communications with me to let me know when my car would be ready. She informed me on the proc Great service with amazing flexibility. Gena had a great communications with me to let me know when my car would be ready. She informed me on the process. More

by Cniles81 Verified Customer Verified Customer

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My service center Braeger Ford has been doing all my auto service for about 10 years. They continue to impress me with their friendliness, courtesy, and talent. Keep u Braeger Ford has been doing all my auto service for about 10 years. They continue to impress me with their friendliness, courtesy, and talent. Keep up the good work! More

by rapidrudy Verified Customer Verified Customer

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Amazing customer service. Gena Sanchez worked with my busy schedule and kept me informed with a timeline for the body work done. Going back this week to get my car detailed! Wh Gena Sanchez worked with my busy schedule and kept me informed with a timeline for the body work done. Going back this week to get my car detailed! What a pleasure to work with her she made my stress about my damaged car seem not so stressful. More

by Cniles81 Verified Customer Verified Customer

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Used car sale Nice atmosphere. Honest and upfront sales staff. Trade value could have been a little higher ideally, but it was still in a fair range. Would recom Nice atmosphere. Honest and upfront sales staff. Trade value could have been a little higher ideally, but it was still in a fair range. Would recommend Eric Walton in sales. More

by HOTWHEELS43 Verified Customer Verified Customer

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Awesome service every time. They will match the price from other shops. We have bought multiple vehicles from here in the last 10 years. I will always refer friend h every time. They will match the price from other shops. We have bought multiple vehicles from here in the last 10 years. I will always refer friend here. More

by ochemi4x4 Verified Customer Verified Customer

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great job They do all my service work on two Ford Fusions. I trust them to get the job done, and done right. I will continue to let Braeger take care of my car They do all my service work on two Ford Fusions. I trust them to get the job done, and done right. I will continue to let Braeger take care of my cars. More

by rapidrudy Verified Customer Verified Customer

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