Gena Sanchez | Page 11

Exceptional The collision center was great they did a awesome job Gena was very professional and went up and above and I appreciate it I probably will by a ford i The collision center was great they did a awesome job Gena was very professional and went up and above and I appreciate it I probably will by a ford in the near future More

by Mstng69d Verified Customer Verified Customer

Print

Repaint/repair hood. We went to the shop 3 times to resolve damage and orange peal to the hood of the vehicle. It is better but still noticeable. We just desided it cou We went to the shop 3 times to resolve damage and orange peal to the hood of the vehicle. It is better but still noticeable. We just desided it couldn't get any better at your dealership. They were accommodating with a loaner and very nice people. Just dissatisfied with overall appearance of hood. More

by MLYNNGRINER1 Verified Customer Verified Customer

Print

Best Experience for a Less Than Ideal Situation Only the highest rating and recommendation for the Collision Center at Lake Ford! Their professionalism and great customer service began the moment I Only the highest rating and recommendation for the Collision Center at Lake Ford! Their professionalism and great customer service began the moment I walked in the door. Thank you, Gena , for having my car fixed as if it were your own. You made a less than ideal circumstance, a very positive experience. Appreciations abound! More

by Jackie C. Verified Customer Verified Customer

Print

Very pleased The service that my husband and I received was very good, the salesperson was very good and understanding our needs! As well as the finance manager ve The service that my husband and I received was very good, the salesperson was very good and understanding our needs! As well as the finance manager very through in explaining the financing process. More

Print

Body shop The Body Shop girls were very nice and overall everything was very good. Brought in my 2017 Explorer in for a hood recall to be replaced and painted. The Body Shop girls were very nice and overall everything was very good. Brought in my 2017 Explorer in for a hood recall to be replaced and painted. More

by Higgs Verified Customer Verified Customer

Print

Great to work with Went to two different places to get estimates. Walked in to Ford and was blown away by their friendliness, attention to detail and all around great se Went to two different places to get estimates. Walked in to Ford and was blown away by their friendliness, attention to detail and all around great service. Thanks again! More

by Manda18 Verified Customer Verified Customer

Print

Ford Fusion passenger door repair Manny from Eerie Insurance and Braeger worked together so well that it was a smooth and seamless experience for me. They handled getting and returnin Manny from Eerie Insurance and Braeger worked together so well that it was a smooth and seamless experience for me. They handled getting and returning my rental vehicle as well as returning my car as good as new Also managed their schedule so I could have my car back in time for a planned trip More

by BAH Verified Customer Verified Customer

Print

Good fast body work Had dented and chipped tailgate on new vehicle. Fast and easy to get an estimate and appointment. Good price; great work. Looks brand new again. Thank Had dented and chipped tailgate on new vehicle. Fast and easy to get an estimate and appointment. Good price; great work. Looks brand new again. Thanks! More

by danomxz Verified Customer Verified Customer

Print

Outstanding. Done on time, perfectly and at a fair cost I had to have some work done on the fringe below the right front bumper as well as the rear bumper on the passenger side. Damage done in old, poorly l I had to have some work done on the fringe below the right front bumper as well as the rear bumper on the passenger side. Damage done in old, poorly laid out public and corporate parking lots. I made an appointment, arrived on time, waited less than the expected interval, found the work done superbly (plus a free car wash!) and the cost was more than fair (and less than I calculated). I'm a Braeger guy for life. More

by HANKGEORGE Verified Customer Verified Customer

Print

No issues. Job was completed. Performed work as expected. Friendly and courteous staff. Job was completed about 20 minutes early. Only issue was that the TV was blaring with “The V Performed work as expected. Friendly and courteous staff. Job was completed about 20 minutes early. Only issue was that the TV was blaring with “The View”. Overall, nice job! More

by GDubb Verified Customer Verified Customer

Print